Ask The Pros:

Question
Hello--I have a 1970s era handheld ophthalmoscope which I need to purchase a battery for. It has a wall-recharging handle.It is 16 cm total length and the portion of the handle which charges makes up 10 cm of the total length. I do not know the model number. Can you advise which batter

Answer

Dear Kelly,

Thank you for the inquiry.  Do you know the manufacturer of the your ophthalmoscope? I know you do not know the model number, but at least the maker in order to direct you to the correct company.

Respectfully,

MSEC

Date Posted:
9/2/2010 12:47:35 PM

Question
Looking for the right lift. We need a lift that will help with lifting in bed and getting in out of bed. we also need somthing with aid to the bathroom. Can you help us find a lifter.

Answer

Dear Scherrie,

Thank you for contacting us. I have a few questions I need you to answer in order to better serve you.

1) What is the height and weight of the patient?

2)  What is the width of the door opening to your bathroom?

3)  What is the height from the floor to the top of the mattress of the patients bed?

Please respond with the answers and I can suggest a lift mechanism.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
9/1/2010 11:11:53 PM

Question
Ihave a couple of questions about the Novametrix Tidal Wave and Tidal Wave Sp Capnograph / Oximeter. -Do you have a rectal probe with an extentio for this model I work with big seal and i will need rectal probe forthe pulse ox.-And does it come with a sidestream adaptor?Thanks Nicola

Answer

Unfortunately, as we do not currently have this item available, we do no have details on the unit.  These are refurbished and not always in stock.  We apologize for any inconvenience.

Date Posted:
9/1/2010 10:20:01 PM

Question
Please explain the difference between a flat pan sleeping surface and the Gatched sleeping surface

Answer

Dear Bob,

Thank you for the inquiry. I am going to send you a brochure so you may see the difference betweeen the gatch and flat pan.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
9/1/2010 3:08:47 PM

Question
I am looking to replace a pair of surgical scissors I have had.Item #055-101FSI straight/sharp are close to what they are like.Could you tell me what the metal is and who makes them.

Answer
These are made of surgical steel and made by FSI/Crown. 

Date Posted:
9/1/2010 3:00:16 PM

Question
Our firm owns an Athletic Club and we are thinking about installing a small therapyarea using a combination combination of therapy tanks. Some combination of say the 100 gal slant back and 300 gal full body tank and some 75/90 gal stationary units. What issues or concerns should I be considering

Answer

Fred,

Thank you for contacting us.  We will be calling you shortly with more information.

Respectfully,

MSEC

Date Posted:
9/1/2010 1:38:00 PM

Question
Could you please tell me who is the manufacturer of item 064MAEMMThank you.

Answer

Dear Lori,

The manufacturer is Earthlite.

Date Posted:
9/1/2010 12:20:08 PM

Question
What is the manufacturer of this table

Answer

Lori,

The manufacturer is Clinton Industries.

Date Posted:
9/1/2010 10:57:12 AM

Question
Hello I am a 60 year old female, my height is 5''2, I weigh 125 lbs and have cervical arthritis. I sleep on my side. I have undergone physical therapy which has helped, but I seem to have more trouble at night and wonder if a cervical pillow would help. If so which one? Thanks!

Answer

We have several options for Cervical & Neck Pillows and the right pillow for you simply depends upon your preference.

We offer dual-lobed foam cervical pillows in soft or firm as well as contoured fiber-filled cervical pillows and fiber-filled cervical roll pillows.

Date Posted:
9/1/2010 8:41:20 AM

Question
Can you tell me the dimensions of this mattressThank you,

Answer
Thank you for your inquiry. Please check our True Low Air Loss Bariatic Mattress and see the available sizes. Please provide the destination zip code in order to receive shipping charges.

Date Posted:
9/1/2010 7:59:41 AM

Question
We have one of these commodes. Is there a padded seat available for this unit

Answer

Dear Rusty,

Unfortunately, this unit does not come with a padded seat.

Date Posted:
8/31/2010 6:17:07 PM

Question
Is this the same size as a normal twin mattress.

Answer
A standard twin mattress is 39 x 75, an XL twin is 39 x 80.  This mattress is only 36 x 84 which would not fit a standard twin bed.  This is however, made for use only with hospital beds and if used with any other type of surface, will void the warranty.

Date Posted:
8/31/2010 5:26:37 PM

Question
Do you know where I can buy a timer for an old fashioned Medco Sonalator, it is a combo unit...u/sound with electrical muscle stimulation

Answer

 Dear Dr. Hagan,

Thank you for the inquiry. I regret to inform you the Medco Sonalator is a discontinued model. Try contacting Partsource at 877.497.6412.

Respectfully,

MSEC

Date Posted:
8/31/2010 4:56:25 PM

Question
I need a quote to attach to a 2237 request form for the following equipment: 1. Automatic Inflation Blood Pressure Monitor w/ Easy Wrap Cup - Item #CA377MEHDIS, $177.60 ea - 3 ea $532.80 2. Automatic Inflation Blood Pressure Monitor w/large adult cuff - Item #LC217MEHINM, $178.39 ea - 2 ea $356.78 3. AED Plus Defibrillator, Item EGAKCAPSULPDEALOZINC - $1995. ea - 3 ea $5,985.00 4. Wheeled Stretchers Hydraulic Stretcher 28 x 76 Item #098GEN $4070. each - 1 ea $4,070.00 5. Aluminum - Medication Cart w/Cassette w/20 p ins, Item #GKPB-AO33-SUMMPD, $2452.90 ea - 1 ea $2,452.90 6. 4 Drawer Short Emergency Specialty Cart Package, Item# 1036HRF, $1468 ea - 1 ea $1,468.00 7. Pocket CPR Coaching Device Item #10051009LOZISG, $234.97 ea, 3 ea $704.91 8. 9. Exam table Access Exam Table Item# 0005BWR $1,695.23 2 ea $3,390.46 Please email as I am on a very short time frame.

Answer

Kathy,

It was a pleasure speaking to you. Thank you for explaining your situation. I will have this quote for you either late today or early tomorrow. We appreciate the opportunity.

Respectfully,

Christina Villa - MSEC Sales 

Date Posted:
8/31/2010 4:13:12 PM

Question
I am interested in the Multi-Height Manual Medical Bed item # 30051DRV. Also, the Siderails half lenght no gap and the clamps for the siderail half lenght. Is it possible for your company to provide us with a quote related to those specific items? If so, we would like quotes for 12 beds and another one for 14 beds. Thank you for your assistance in this matter. Joan Menter

Answer
Thank you for your inquiry. Please check your email for the formal quotation. If you have any additional questions, don't hesitate to contact me.  

Date Posted:
8/31/2010 3:52:32 PM

Question
My dad has a hard time getting from his wheel chair to the bench seating in his handicap shower due to the height difference, getting out is easy but back up to his chair is the most difficult..could this be adjusted and used in his shower in place of existing seating and how about its sturdiness

Answer
This is height adjustable from 17-22in.  The bench is quite sturdy and has a weight capacity of 300lbs.

Date Posted:
8/31/2010 3:26:40 PM

Question
Hello, Im looking for a stretcher to transport a 200 lb. man in a full size handicap accessible van. Do you also have any type of securement system to lock the stretcher into while he is being transported Thank you.

Answer

Dear Christine,

Thank you for the inquiry.  Item 31JCIH is comparable to an ambulance cot. It will definitely work for your situation. Two of the wheels have locking casters.

Respectfully,

MSEC

Date Posted:
8/31/2010 2:26:13 PM

Question
I have a tens Unit Empi XL is this the lead wire I need. Thank You

Answer

These are fairly universal lead wires.  If these do not work for your unit the link below might be an option as the connector is visible you may be able to tell if it would fit your unit:

http://www.medical-supplies-equipment-company.com/product/ppf/id/13457/new_prod_full.asp

Date Posted:
8/31/2010 1:24:55 PM

Question
Good morning, for a project we need to know all the dimensions of this Over Bed Light or a CAD drawing would be useful, too; is that possible I looked through your website but I cant find dimensions. Thank you for your time sincerelyJulia Mussari

Answer
Thank you for your inquiry. Please check your email for a specification sheet on our stylish over bed light.

Date Posted:
8/31/2010 10:24:43 AM

Question
when is the estimated delivery time , in what way , and how will i pay is my order placed

Answer

Dear Spiridon:

Welcome and thank you for your order.  Preferred payment method for international orders is PayPal or bank wire transfer.   Since this is not a large order amount, paypal will be a better means of payment.  Please let us know if you have a paypal account and we will email you a request for payment.   

Date Posted:
8/31/2010 5:12:35 AM