Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Can you provide me with the instructions for installation I am assuming I have to use a stud to support the table? I need to get this approved by supervisor and he wants to know if the wall we want to put it on will support it. Thanks.

Answer
A copy of these instructions will be e-mailed to you.

Date Posted:
7/17/2012 4:07:29 PM

Question
I need a final receipt showing final balance and that this was paid: Order Confirmation #136430 Date:7/5/2012 11:50:28 AM - $278.45 Thank you.

Answer
A copy of the invoice will be e-mailed to you shortly.

Date Posted:
7/17/2012 1:03:38 PM

Question
I am looking for a rigid ankle brace for a small chip fracture lateral maleolus. Could you tell me what the cost would be and how long it takes to ship to bowmanville, ontario, canada

Answer
Thank you for your inquiry. The shipping charges would be $36.59 alone. Since this is a vendor direct item the lead time would be around 7-10 business days. Plus at least 7 days in transit time to Canada.

Date Posted:
7/17/2012 12:54:50 PM

Question
dear, it is hamad from qatar, i would like to order from you website. is it possible to order directly from you or should i contact an agent in qatar? what is the delivery time after full payment ? best regards

Answer

Hello, thank you for your inquiry.  We do not have any agents in Qatar, but we do ship there.

Do you have a list of items you would like to purchase?  We would be happy to get a quote for you including delivery.

Delivery timeframe depends upon the items being ordered and your preferred shipping method.

Date Posted:
7/17/2012 10:52:59 AM

Question
Hello, I want to buy the Classic Breathable Coverall for my husband to be on my surgery c-Section But I only need a couple of them Not the whole 25 count box. Can I order only 3

Answer
Thank you for your inquiry. Regrettably, we are only sold in case quantites. We apologize for the inconvenience.

Date Posted:
7/17/2012 7:01:13 AM

Question
Good afternoon, I am a purchasing assistant at Alternative Exports, a reseller/distributor. I am having difficulty locating the following and I was hoping that you may be able to assist me with pricing: Craniotomy Set Control Console hand piece pedal Irrigation pipes irrigation control Tapered Attachment Straight and angled Attachments 7mm Hudson Perforator type Container for sterilization Round Drill bit: 1mm 3mm 4mm 5mm 3mm diamond 4mm diamond 5mm diamond 6mm diamond 5mm serrated 6mm serrated 7mm serrated 8mm serrated 2.3mm drill 2.3mm drill type S Respective Brushes for cleaning In addition: pneumatic tourniquet For use in adults. For upper and lower member. To control bleeding when there is no need to amputate limbs. If you could specify shipping costs and lead time as well, that would be great. Thank you in advance for all of your help. Regards, Zuania Rodriguez Alternative Exports 1025 Sunshine Lane Altamonte Springs, FL 32714 Tel: 407-788-5300 Fax: 407-788-5373 www.alternativeexports.com

Answer
Hello, Zuania.  We have started working on this quote for you, however need to confirm a little information.  Please respond to the e-mail and we'll be able to finalize the quote.

Date Posted:
7/16/2012 4:20:32 PM

Question
Just wanted to double check pricing, these are a case of 24 for $43.68 shipping

Answer
Yes, Keely.  This order includes 24 compresses.

Date Posted:
7/16/2012 1:02:45 PM

Question
Dear Mr/ Ms.: We are one of the leader company in Persian Gulf Region based in dubai UAE. Currently we are working on a turnkey hospital project refer to above mentioned subject, we attached an Exell file to this Email for your kind attention. I know your product doesn't cover the whole list, so please kindly highlight the number of instruments that your company can cover that. And finally add your company and your website details above the list. We Believe the requested items will be fit to your scope of activity. Your earliest response with price and conditions will be highly appreciated. Thanks and Regards Eng. Amir Vaez Sales Engineer Big Sea Medical Dubai,U.A.E. Tel: 00971 4 2588879 & 97 Fax:00971 4 2588051 Email:amir@bigseamedical.com Skype:amir.vaez11

Answer
please email the list to inquiry@msecompany.net

Date Posted:
7/16/2012 9:08:44 AM

Question
I am looking for a 3 lb ankle wieight for a very large size woman. I need a very large size cuff. Do you have an adjustable SIZE and adjustable weight cuff She used it in a nursing home therapy,so someone must make them. Stores only sell for very thin people. can you help? Thanks. Donna VonLanken

Answer

We have an option for an adjustable weight that is 2.5lbs adjustable up to 5lbs. The length of this unit is 16 inches including the strap which should allow for a comfortable fit of an ankle up to 13-14 inches in circumference.

http://www.medical-supplies-equipment-company.com/product/ppf/id/24814/new_prod_full.asp

Date Posted:
7/15/2012 5:48:25 PM

Question
wearing a medicalboot and need cover for greasy floor. will these work or do you know of something that will

Answer

If you will be on a floor that is greasy with a liquid or some other type of fluid, we would probably suggest one of our polyethylene covers so that the grease or fluid does not soak through the shoe cover.  You would likely need a size XL for the boot depending on your shoe size.

http://www.medical-supplies-equipment-company.com/product/ppf/id/21592/new_prod_full.asp

Date Posted:
7/13/2012 9:10:58 PM

Question
do you have a female manikin for the same price

Answer

Yes, our basic female manikin can be viewed here:

http://www.medical-supplies-equipment-company.com/product/ppf/id/27621/new_prod_full.asp

Date Posted:
7/13/2012 7:04:54 PM

Question
I am doing a paper for Computer Networking. We are doing a project of expanding a Medical Family practice with an adjoining clinic. What type of mobile computer cart would you recommend for a medical computer w/ printer. This theoritical clinic would require multiple computers.

Answer

For security purposes of the components that would be stored/used with the cart, we would likely recommend the following:

http://www.medical-supplies-equipment-company.com/product/ppf/id/20728/new_prod_full.asp

If you were to use it with a laptop, we do have some options, but they do not have storage for printers.

Date Posted:
7/13/2012 7:00:41 PM

Question
My mother loves her lazy boy chair. She has fatigue and limited abilities on her left side making it difficult for her to get out of her chair safely. She has slid out often and unable to get up off the floor Will this power seat lift work in her lazy boy

Answer
Yes, this seat lift assistant will be useful in acting like a lift chair by providing the "push" up and forward to help raise the user out of the seat they are in.

Date Posted:
7/13/2012 5:45:32 PM

Question
Can i get a pricing for Item #XOB612LVHRF Economy Medication Cart.

Answer
A quote will be e-mailed to you shortly.  Please confirm the delivery zip code.

Date Posted:
7/13/2012 3:59:15 PM

Question
Could this unit be set so that the patient was able to get to bedside potty chair w/o it sounding. It seems as if the beam can be placed to allow this movement and could be set to go off if a set boundary is crossed.

Answer

Thank you for your inquiry. This alarm is set-up if the patient leaves the bed period, the alarm will sound. There is no additional setting that would allow the patient to leave the bed to use the bedside potty chair. I apologize for the inconvenience.

Date Posted:
7/13/2012 2:19:05 PM

Question
Im trying to decide between the Pronex unit and the Comfortract. Do you have any input

Answer

The only unit we currently have sales history for is the Pronex Traction Device, however according to the product specifications, it seems that the ComforTrac would be a device providing most similar treatment as to what would be administered by a therapist.

Date Posted:
7/13/2012 10:53:21 AM

Question
is this model as good as the welch allyn gold series ds66 trigger aneroid. i was told the trigger deflation valve on the aforementioned model is really good. does this multi cuff kit have that what are the differences?thank you.

Answer

This system does feature the trigger deflation system similar to Welch Allyn's.  It also features a luer slip connection for quick changing of cuff sizes.  It can be comfortably used by left or right handed operators.

This unit would be that most comparable to the WA DS66 system that we carry.

Date Posted:
7/13/2012 9:36:44 AM

Question
I need an unit that could make micro stimulation to the muscles that you dont feelIf it could do the tens job also it would be good. Is this unit could be the right thing for me to buyThanks

Answer

The following options are some of the TENS units we sell most often:

http://www.medical-supplies-equipment-company.com/product/ppf/id/30713/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/11891/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/11890/new_prod_full.asp

Date Posted:
7/13/2012 8:39:33 AM

Question
I am looking for 1.1 and 1.3 Gomcos for use in the Newborn Nursery. I need to make sure that the clamps can be sterilized and re-used, we currently use disposables.

Answer
Thank you for your inquiry. These are medical grade stainless steel and are safe to be sterlized and made for continous use for years to come. Please check your email shortly for a formal quote for both items including shipping charges. Thanks!

Date Posted:
7/12/2012 10:10:03 AM

Question
How and where can I get the bracket

Answer
The mounting bracket is available for purchase at the following link: http://www.medical-supplies-equipment-company.com/product/ppf/id/31609/new_prod_full.asp

Date Posted:
7/12/2012 9:56:35 AM

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