Ask The Pros:

Question
I need a tall 65-72 cabinet with 2 locks do you have one?

Answer

sent pics and pricing to her email. CV 9/17

Date Posted:
9/17/2009 2:42:50 PM

Question
please send a catalogue to 165 Crescent AveWaldwick, NJ 07463

Answer

 Dear Ms. Degraaf:

Thank you for your inquiry.  Since we have thousands of products and it may be time consuming for you to select the most appropriate products, perhaps, the best option for your specific project is to contact our Sales Manages Christina VIlla at 877-706-4480 x 107.  She has extensive experience with medical office design and will be able to assist you.  You can also email her at christina@msecompany.net

Date Posted:
9/17/2009 9:38:07 AM

Question
i need to mold a foot rest out of something like this bolster pillow. Can I cut through the foam easily - how firm is it?

Answer

We cannot recommend that you alter the Angled Bolster as we are unable ensure that the foam will be able to withstand any alterations that were made.

The foam is a fairly firm foam made to give extra support and comfort.

We do have Foot Elevators and Elevation Wedges available depending on the purpose for which you need them, they might work.

Date Posted:
9/17/2009 5:48:29 AM

Question
I travel a lot and I want to try this cath.This is the first time useing one. Could you tell me what the foam strips are for? Also might just as well tell me how these are applied. I can guess but I would rather know the right way.Thank you,Tim

Answer

Tim,

Please see Instructions for Applying Texas Catheters.

The foam strips are to adhere the Texas Catheter and keep in place while the catheter is being worn.

Date Posted:
9/16/2009 8:12:32 PM

Question
When will my order be shipped?. Thank You

Answer

 Dear Mr. Knoth:

The order is expected to ship from our Chicago warehouse on the 18th of this month.  We will be able to provide you with a tracking number shortly threafter.  Thank you for your patience.

Date Posted:
9/16/2009 7:25:40 PM

Question
Please send me a written estimate for a Midmark Ritter 204 exam table with drawer warmer, including shipping costs.Thank you.

Answer

Dear Jan,

Thank you for contacting us, however we do not carry any Ritter products. We do however have a very close substitution. 

http://www.medical-supplies-equipment-company.com/product/ppf/id/18038/new_prod_full.asp

If this exam table is acceptable, please let me know and I will provide the quote within 30 minutes. Please notify me at christina@msecompany.net

Respectfully,

Christina Villa -  MSEC Sales Team
 

Date Posted:
9/16/2009 2:51:23 PM

Question
Do you sell the kit to turn your van seat into a seat that can spin sideways, sit on the ground, then lift the individual into the van?Do you sell swivel chairs?

Answer

 Dear Ms. Armbrust:

Thank you for your inquiry.  We do not sell the items you are describing.  You may wish to contact a dureable medical equipment dealer in your area.

Date Posted:
9/16/2009 1:50:57 PM

Question
Is this paper is good for Defibrilator LifePack 8?

Answer

Dear Rafail,

Thank you for the inquiry. Defibrillator Medical Recording Paper 50mm x 100ft,7369452PRM, will work for a LifePak 8 defibrillator.
 

Respectfully,

MSEC

Date Posted:
9/16/2009 11:28:25 AM

Question
I was wondering if the counter top already has a hole cut for sink placement. If so, is there a counter top without a hole cut for this model? thank you

Answer

Dear Kyle,

Thank you for the inquiry. The sink is actually an added accessory. The picture just shows it with it but the cabinet normally DOES NOT have a sink. If you need a quote with shipping to your location, please let me know:  christina@msecompany.net

Respectfully,

Christina Villa - MSEC Sales
 

Date Posted:
9/16/2009 9:56:32 AM

Question
Our hospital ordered 12 of item number TLC0891ENKM and we are wanting to order cage tops. Would you please let me know if you in fact carry the cage tops? If not - who carries them? A response would be greatly appreciated.Thanks.

Answer

Dear April,

Thank you for the inquiry. Unfortunately the cage top will not work for this crib. We suggest the following:

http://www.medical-supplies-equipment-company.com/product/ppf/id/20813/new_prod_full.asp

If you need a quote for 12 of these, we can offer a special discount and on shipping. Let me know: christina@msecompany.net

Respectfully,

Christina Villa -MSEC Sales

Date Posted:
9/15/2009 3:11:00 PM

Question
What is the name of the antimicrobial used in this product?

Answer
9/15/2009 2:18:33 PM
 

Date Posted:
9/15/2009 1:47:44 PM

Question
How supplier for this product in Malaysia.

Answer
 We do not have a supplier in Malaysia at this time.

Date Posted:
9/14/2009 11:54:42 PM

Question
1. Is each leg of this track 24 inches from the bend or the total track length 24 inchs? 2. Does this connect easily with the 24 inch straight track--for a smooth transition? 3. What is the difference between glides and rollers? Please advise.

Answer

Thank you for your inquiry.

1. Each leg of the track is 24in (total of 48in)
2. Yes, all of our orders include connectors for the smooth transition.
3. Glide carriers: Verticle, bobbin style carrier & Roller carriers: Horizontal, wheeled carrier.

We recommend the roller vs the glide carriers a bit more durable and provides more of a smooth transition.

We also do custom track and cubicle curtains. If you would like a quote for a cubicle track please email me at kgilbert@msecompany.net in the email please include a rough draft and exact specifications.

Mr. K Gilbert 1-877-706-4480 x 108

Date Posted:
9/14/2009 6:32:17 PM

Question
Need a collar that is not so high and prefer one that is in a dark color. Is this possible?

Answer
 Customer called, spoke w/ her about item BES 9/14

Date Posted:
9/14/2009 2:54:47 PM

Question
Please, I want see the tray

Answer

Thank you for your inquiry. Please check the product again, the picture should be available.

MSEC

Date Posted:
9/14/2009 12:50:10 PM

Question
Will this mattress work well on older model hospital bed with electric controls. I weigh approx 250 pounds and at present have an unsatisfactory spring mattress that I've had since Feb. of this year.Thanks

Answer

This Foam Mattress is designed to work with most hospital beds and should not pose a problem working with an older bed.  It is a hospital mattress designed to conform to all positions a hospital bed will use.

Date Posted:
9/14/2009 11:04:36 AM

Question
It is not clear what metal the chestpiece is made of. Can you confirm? Thank you.

Answer

Dear Mary,

Thank you for the inquiry. The metal chestpeice is made of stainless steel.

Respectfully,

MSEC
 

Date Posted:
9/14/2009 4:35:42 AM

Question
Could you please tell me who makes this scooter? My brother has one that he got through VA and think its this one and he loves it and I tried it and also loved it. Could you tell me if Medicare is good about paying for this with a Drs. RX? WE also have a supplement Ins.

Answer

 Dear Ms. Claude:

Thank you for your inquiry.  The scooter is manufactured by Golden Technologies.  Unfortunately, we do not accept Medicare or insurance coverage at this time.  Typically, all attachements to the vehicle for the scotter are sold as accessories. 

Date Posted:
9/14/2009 3:52:22 AM

Question
Hello Sales, Kindly get back to me with the unit quote of any of the product you have available in stock...1. Opthalmoscope with Handle2. Volk lens 78d, 90d3. Trial Lens BoxLooking forward to read from you..ThanksLinda CollinsAlsafe Equip Inc.Seattle,WA, 98115,UNITED STATES. Your life safety is our target!!!

Answer

Dear Linda,

Unfortunately, we do not carry indirect ophtalmoscope. We apologize for any inconvenience.

Respectfully,

MSEC
 

Date Posted:
9/13/2009 8:03:44 AM

Question
I bought the Aqua-Relief Pad from Aqua-Cell Co. many years ago and never really needed it until now. I've lost the instructions for use. The pad itself says do not underfil and do not overheat. Can you tell me what the exact specifications are?Thank you

Answer

Michael,

I will follow up with a copy of the instructions from the manufacturer.  Please let us know if you need any more information.  Thank you.
 

Date Posted:
9/13/2009 1:19:42 AM