Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I don't see this category in your list of products. How come? If you do sell it I would like to know your products and prices if possible. Thanks !

Answer

Dear Carlos:

Right now we have have WhiteStar: 5.0 or 6.0. And are operating at factory specifications.

1999- 2000 Sovereign with WhiteStar software and 2 phaco handpieces............$8650.00 plus shipping

2001 (+) Sovereigns with WhiteStar software and 2 phaco handpieces..............$9950.00 plus shipping

Date Posted:
12/3/2008 3:17:09 PM

Question
I do possess a prescription. However, I was impressed with a portable tens unit I just reviewed in a shopping mall in Utah. The unit I'm describing is merely 2 wide, 3 tall, and is around 1/2' thick, and utilizes a lithium battery. In addition, the only parts to replace are the pads (not stems). Also, you can add plastic shoes onto the device, instead of pads.Do sell one like this?

Answer

Dear David:

Thank you for your inquiry.  I do not believe we have a unit this small.  On our Tens Units the pads would have to be replaced as well, but the lead wires need only be replaced if they are damaged or lost. 

Date Posted:
12/3/2008 1:14:50 PM

Question
Would you please send some information regarding your Parallel bars. Are there floor mounting models. Prices etc.thanks

Answer

Thank you for your inquiry.  Below are two options for floor mounted parallel bars.  To see our full selection of Parallel Bars including pricing click here.

Date Posted:
12/2/2008 9:13:40 PM

Question
I am looking for some sort of cushion for my father. He has a massive amount of scar tissue on his rear end from several surgeries many years ago. He cannot sit for any length of time without pain. I am looking for a cushion to fit on his lifting recliner. Thanks.

Answer

You also wish to check out gel cushions which are often times used by people confined to wheelchairs and/or sitting for extended periods of time. 

Date Posted:
12/2/2008 6:39:45 PM

Question
We are liquidating a medical supplier online.http://kincaid.com/lvm/lvm.html

Answer
no

Date Posted:
12/2/2008 8:46:32 AM

Question
Do you have moer information on this used laser equipment? What is the asking price? Thanks.

Answer

Dear Wole:

Sorry for the delay in getting back to you with a response.  Unfortunately, right now we do not have a Luxar NovaPulse in stock. We do have an ESC Medical Derma-K. Dual C02 / Erbium wave length.  Please let me know if you would be interested in this unit.

Date Posted:
12/1/2008 10:57:36 PM

Question
what is the correct way to read the markings on the height rod and which part of the rod will show me the actual height.

Answer

Read the height of the person as follows:

  1. The rear end of the measuring arm is tapered to point at the reading on the height rods.
  2. If the tapered end of the measuring arm points at the outer height rod, then the height of the person is same as the reading at this point on the outer height rod.
  3. If the tapered end of the measuring arm points at the inner height rod, then the correct height of the person is same as the reading shown on the inner height rod where both the height rod meets, i.e., read at the top of the outer height rod (Just above the “Read” arrow marked on the outer height rod).
  4. While holding the measuring arm horizontally, raise the arm above the person’s head. The person may now step off the scale platform. Hold the arm horizontal until the person is clear of the height rod.
  5. Fold the measuring arm back to the vertical position and adjust the height rod back to the rest position (i.e. the measuring arm should be locked in place within the inner height rod and the inner rod should be at its lowest position).

Date Posted:
12/1/2008 7:36:15 PM

Question
Wife has arthritis in hips lower back . I am looking for a heated (possibly vibrating)cushion to set in a chair or couch .

Answer

Dear David,

Thank you for the inquiry, however we do not carry any product like this. Sorry for the inconvenience.

Respectfully,

MSEC

Date Posted:
12/1/2008 2:28:15 PM

Question
I am hearing impaired and use two hearing aids. I am looking for a scope which has a booster to help me hear better. Is there such a thing?

Answer

Dear Ben,

Thank you for the inquiry. We do not sell a stethoscope for the hearing impaired.  We do carry a wide range of stethoscopes but not for that functionality.

Respectfully,

MSEC

Date Posted:
12/1/2008 11:02:50 AM

Question
KAMI INTERNATIONALDEFENCE ROAD SIALKOT-PAKISTAN.WWW.KAMIINT.COM Dear Sirs, We hope that you are looking forward for a well known, well managed and highly professional manufacturer and cum-exporter of Surgical / Dental instruments and Scissors of all sorts under one roof.Gentleman we offer you our splendid services in a fruit full way because: 1) We are working in this field since 1994.2) We have our own forging unit due to this we are capable to produce any item and which also helps to maintain the prices low than our competitors.3) We are fully equipped with advance machinery and skilled manpower.4) We always keep up our quality according to the world-required standards.5) We always offer most economical prices (100% profitable) quality products enable our worthy clients to compete all their competitors in their domestic market.6) Prompt delivers within stipulated time of delivery.7) An ISO-9001:2000, ISO-13485:2003, CE MARK, CGMP FDA (U.S.A) certified company which can provide the quality you think about. We assure. a trial would definitely convince you in practical. You will always find at your service.Thanks & Best regards, fiaz Mughal

Answer
no

Date Posted:
12/1/2008 6:25:50 AM

Question
HAVE YOU ANY DISTRIBUTORS IN INDIA ?

Answer

Dear Manish,

Thank you for the inquiry, but unfortunately we do not have any distributors in India. We only ship to the nearest international airport in India.

Respectfully,

MSEC

Date Posted:
12/1/2008 3:25:12 AM

Question
I need cabinets I can put into the middle of the room and open the glass doors from the front and the back of the unit. This cabinet will divide the room into two rooms.

Answer
contacting AERO for help.

Date Posted:
12/1/2008 3:23:48 AM

Question
i would like to get catogue for the medical laboratories equipmentsThanks

Answer

Dear Dr Arnold Aligula,

Thank you for the inquiry, however we do not carry a catalog.  All of our inventory is located on our website: www.msecompany.net

We are always adding new products to our medical and dental lines.

We apologize for any inconvenience.

Respectfully,

MSEC

Date Posted:
12/1/2008 2:27:37 AM

Question
If a Pt is in AC mode with cuff down, does the Machine display the returned volume or just the delivered. I have a Pt with Vt of 850cc, cuff down during day, machine reads 850cc, but with wrights spirometer it reads 250cc returned volume @ exhalation port??? can u explain? thanks

Answer

Dear Leigh,

Thank you for the inquiry. We are consulting an expert and will get back to you shortly.

Respectfully,

MSEC

Date Posted:
11/30/2008 3:28:13 PM

Question
I want to know if this pad will be on top of the mattress.Thank you.

Answer

Dear Dayra,

Thank you for the inquiry. The answer is yes. It is an alternating pressure pad with pump,which should be laid on the top of the mattress.

Respectfully,

MSEC

Date Posted:
11/30/2008 3:03:40 PM

Question
hi,Portable Dental Digital X-Ray with Wheeled Stand (220 V),1105DNTWhat brand is this machine and wher is is it manufactured??? I need more info please. Also, I need to know more specification on the machine, hook up to PC and what software...all kind of inforamtion to make a better decision.

Answer

Dear Marcus,

Thank you for the inquiry. Item #1105DNT is assembled in the United States, some of the parts come from China.  The brand is Dental Works. Also, this item is no longer available. It has been discontiued from the manfacturer.

Respectfully,

MSEC

Date Posted:
11/29/2008 8:14:56 PM

Question
iS THIS COVERED UNDER MEDICARE

Answer

Dear Sandy:

Some medication used along with a nebulizer system may be Medicare approved.  Coverage for a nebulizer system itself is also occasionally covered, but claims are reviewed on a case-by-case basis.

Date Posted:
11/28/2008 10:53:58 AM

Question
would like to enquire about this hospital bed.... and ask about volume pricing.

Answer

Dear Dr. Agdeppa:

We would be happy to offer you volume discount for volume of 3 + beds.  Please specify how many beds you require and where they would be shipped.

Date Posted:
11/28/2008 4:56:04 AM

Question
How deep can the water be. Am looking for an extra deep bath that will cover the ankles completely

Answer

Dear Diana,

Thank you for the inquiry. The water will be approximately 4 inches deep.

Sincerely,

MSEC

Date Posted:
11/27/2008 9:25:38 AM

Question
Hi,I am after 2 mattresses for the school sickbay where I work. I would like them both to be plastic covered for infection control reasons. measurements include  (length) x 0.915mm (width)1.805mm (length) x 0.915mm (width)Thanks Sharon SellickSchool Nurse

Answer

Dear Sharon,

Thank you for the inquiry. Since we do not carry those exact dimensions would any of the following be fine:

http://www.medical-supplies-equipment-company.com/product/ppf/param/626_0__1_true/product_search.asp

Respectfully,

MSEC

Date Posted:
11/26/2008 7:12:56 PM

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