Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Hi thereI'm trying to find a locking medical refrigerator to store drugs in our medical office.Do you sell anything like this?Regards

Answer

sent email to customer. CV 10/23

Date Posted:
10/22/2009 3:54:01 PM

Question
We have an adult pogon stroller for our daughter. We need a longer seat belt for the stroller. Any ideas where we might purchase one? I cannot bring anything up on the internet about pogon strollers. Thank you.

Answer

We might suggest one of the following for you.  These are universal and should hook onto any type of wheelchair or stroller that is tubular:

Quick-Release Belt

Hook and Loop Belt
 

Date Posted:
10/22/2009 3:43:51 PM

Question
How deep are the pockets?

Answer

The gusset on this sheet is 14".

Date Posted:
10/22/2009 3:40:09 PM

Question
My feet and ankles swell greatly. does this product come with a long enough strap?

Answer
 It is difficult to know if the strap will be sufficient for your needs.  The product does come with an adjustable hook-n-loop strap.

Date Posted:
10/22/2009 11:23:29 AM

Question
Is this applied over the head of the penis without being attatched to undergarmet?Also is this a washable and reusable type devie.I am looking for a cover that goes over the head and is washable and reusable.

Answer

Dear Mr. Siple,

Please take a look at the following product.  It may better suit your needs

Drip Collector - 3 oz

item# 0145LOCGSI

Normal Drip Collector for Male Dribbling

 

Date Posted:
10/21/2009 7:41:14 PM

Question
what actavates this and how fast does it set?

Answer
10/21/2009 4:33:33 PM
 can we get MSDS and post for this product.  gg

Date Posted:
10/21/2009 4:28:28 PM

Question
how much for shipping to Va, and how long does delivery normally take? Thanks!

Answer
sent quote CV 10/21
 

Date Posted:
10/21/2009 2:21:00 PM

Question
Does this bed come with a mattress? Please let me know, thanks.

Answer
sending quote and add'l information. CV 10/15 

Date Posted:
10/21/2009 2:17:34 PM

Question
I need to know if this alarms volume can be adjusted from high to low. Does it have a volume switch?

Answer

The only settings the Infrared Alarm has is the chime or alarm tone with no high-low volume settings.

Date Posted:
10/20/2009 6:12:07 PM

Question
is there any latex material in collar?

Answer

Dear Lynn,

Thank you for the inquiry. The specs sheet read that it does contain latex.

Respectfully,

MSEC
 

Date Posted:
10/20/2009 1:42:32 PM

Question
I have had anterior cervical fusion C4-C7 levels in 2002 and am now havingpain and tingling probably from another level ...and am being tested for that possibility. I am in need of a new cervical support pillow, and want your recommendation..it may help.

Answer
Cervi-Trac Pillows are also designed to provide head and neck support and to encourage proper sleeping posture.  You may also wish to consider the following products as well:

Date Posted:
10/20/2009 12:16:14 PM

Question
I have been receiving nerve blocks for years now for RSD. I do remember when I first new I had this condition, I did use a Tens unit. Have you had anyone using this for this condition? Waiting to hear from you. Thank You Pat

Answer

 Dear Pat:

Thank you for your inquiry.  Because of the variety of TENS units currently available on the market, it is possible that you condition may be treated with a TENS unit.  However, most TENS units can only be purchased with an Rx from a doctor.

Date Posted:
10/20/2009 9:53:49 AM

Question
Hi Could you please give me a quote to sevice our endoscope. The air/water channel is not working propperly. It will inflate but not sufficently to see what is going on in the stomach..

Answer
 Please contact www.sterilmed.com for service of Olympus products.

Date Posted:
10/20/2009 8:13:54 AM

Question
looking for used Audiology equip; Audiolometer, Tympanometer. Needless paperless capability.

Answer
10/19/2009 11:42:44 PM
 see if jeff or soma have anything.  gg

Date Posted:
10/19/2009 11:31:13 PM

Question
I am looking for a aerochamber w/med maskThe doctor request this one for my son. I just want to make sure is the right one.order#16841014 id:110287 cptr:99070]

Answer
Unfortunately, we do not have any record of items with any of the numbers provided in our system.  You may consult with your physician to confirm.
 

Date Posted:
10/19/2009 8:06:08 PM

Question
We need buy 1 million of reinforced surgical gowns, please send me if you have in stock, price ans time of shipmentthank you

Answer
i am going to send her a quote.
 

Date Posted:
10/19/2009 5:50:42 PM

Question
I did put in another credit card and received order confermation can some one let me know what is going on

Answer
10/19/2009 5:43:05 PM
 

Date Posted:
10/19/2009 5:10:43 PM

Question

Where is this item manufactured, and who is the manufacturer?

 

Answer
 We do not know where the product is manufactured.  It is manufactured under the Medline brand name.

Date Posted:
10/19/2009 4:37:49 PM

Question
Could I please get wholesale pricing on 50, 100, 500, 1000 and 5000. I would also need to know the terms.

Answer
10/19/2009 4:04:10 PM
 we may want to go direct to the manufacturer on this product.  gg

Date Posted:
10/19/2009 3:35:10 PM

Question
what is the capacity in hours and weight of the small and next size D Oxygen Cylinder

Answer

The D Oxygen Cylinder has a capacity of 424 liters.  The hours of operation vary depending upon what type of regulator you may have on the unit.  The cylinder is light weight aluminum and weighs only 4.9lbs.

The next smaller cylinder is our C Oxygen Cylinder and it has a capacity of 248 liters.  Again, the hours of operation vary depending on regulators.  The weight of this unit is 3.5lbs.
 

Date Posted:
10/19/2009 2:38:00 PM

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