Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
we are looking for a tattoo laser or lasers

Answer
called lee atkins

Date Posted:
7/30/2008 3:50:45 AM

Question
I am looking for an inexpensive electric hoyer lift. Do you have one?Thank you.

Answer

Our Hoyer Patient Lifts are available in numerous price ranges to fit most budgets.  In addition to manual & electric hoyer lifts, we offer accessories such as Patient Lift Slings & Trapezes.

Date Posted:
7/29/2008 9:51:12 PM

Question
Good Morning, My name is brad Miller and I'm the VP of marketing for Merchandising Inventives. We sell retail ad commercial point of purchase advertising components and medical offices are one of our biggest clients for our Acrylic wall chart holders, displays etc that every doctor office seems to carry. I'd like for you to check our company out at www.merchinv.com to see if you'd be interested in carrying our products. We offer discount pricing etc. for our buyers. Please feel free to contact me with any questions you may have at brad@merchinv.com.Thank you.

Answer
looked at website, not that impressed. CV

Date Posted:
7/29/2008 1:14:43 PM

Question
my husband just recently went to a podiatrist and they wrote him a prescription for schafer plates which is some type of durable medical equipment, however no medical supplie store nor any footit have ever heard of such a thing can you help explain to me what exactly this is.

Answer

Dear Lisa,

Thank you for the inquiry, however we do not carry this product. Try asking a manufacturer of diabetic shoes. www.aetrex.com

Respectfully,

MSEC

Date Posted:
7/29/2008 1:09:52 PM

Question
Hi,I wondered whether you sell 'Size 5 - Large - B.O.C. Type Face Masks' individually (1 Unit) and if so how much it would cost.  Are you able to accept payment via PayPal?Thanks.

Answer

Dear Ashley:

Thank you for your inquiry.  Most of our masks are sold in case quantities. 

Date Posted:
7/29/2008 12:12:13 PM

Question
Before I buy a whole case, I need to make sure these are flexable and not the kind that crack when you squeeze it.THANK YOU! S.W.

Answer

Flexible Polypropylene Intake Glass (500/case) are now only available in 8 oz glasses.  If you would like to try out a smaller sample, we do offer the same glasses in 25/pack item H05408DNYDMD.

Date Posted:
7/29/2008 6:17:38 AM

Question
We are International Worksbell, Inc. a medical equipment distributor here in the Philippines. I would to inquire if you have brand new Video Gastroscope, Video Colonoscope & it's Light Source & Video system. Please Send us a broucher.Thank you!Jude Lagayada

Answer

Dear Jude:

Thank you for your inquiry.  At this time we only carry these items in refurbished condition.  If you are interested in obtaining pricing, please let us know.

Date Posted:
7/28/2008 3:34:01 AM

Question
Hello,I want to sell your mobility scooters! If you could contact me as soon as possible I would appreciate it.Thanks,Chris Cafolla

Answer

Dear Christ:

Thank you for your inquiry.  However, we are not a wholesale distributor and will unfortunately not be able to assist you.

 

Date Posted:
7/28/2008 2:08:44 AM

Question
Mattress-Pressure Relieving System to heal pressure wounds--Need SenTech Stage IV-2000 pressure relief mattress or comparable

Answer

Dear Peter,

Thank you for the inquiry. Please take a look at our suggested product since we do not carry the SenTech Stage IV-2000:

http://www.medical-supplies-equipment-company.com/product/ppf/id/15855/new_prod_full.asp

Respectfully,

MSEC

Date Posted:
7/27/2008 11:42:52 PM

Question
Do you have anything equivalent this? It is oxygen which the patient can carry around with them, the weight therefore is crucial! Also do you ship to the UK?

Answer

Dear Leisl,

Thank you for your inquiry, unfortunately we do not carry anything that is equivalent to Ambulatory Oxygen Therapy.  We do however ship to the UK. Please view our selection for oxygen therapy:

http://www.medical-supplies-equipment-company.com/search/product_search.asp?zoom_per_page=10&zoom_and=0&zoom_sort=0

Respectfully,

MSEC

Date Posted:
7/27/2008 11:44:16 AM

Question
hey therei am a 5th yr med student from guyana studying in cuba. soon ill be finfished i would just like to know what would be the best type of bp kit i should buy. and ENT stuff too. thanks alotmelissa

Answer

Dear Melissa,

Thank you for the inquiry. In order to best answer your questions, we are going to need addtional information.  Please let us know what size cuff you need, if you need it to be wall-mounted, on casters or portable. The ENT items, we also need more description. There are thousands of products to choose from. Please send your response to christina@msecompany.net

Respectfully,

MSEC

Date Posted:
7/26/2008 10:46:30 PM

Question
what is the required clearance under the bed for Deluxe, Tilt-Top Overbed TableItem #: 80031DRV

Answer

The rule of thumb is to have enough clearance between the mattress top and the bottom of the overbed table so that when in use, the table is not in contact with the individual. 

The base of the table is only 2-3 inches high.  You should have enough room underneath the bed to allow the table to slide freely in-and-out.

Date Posted:
7/26/2008 11:37:55 AM

Question
My name is Andy Falso and I represent Medical Funding Group. I'd like to provide finance services for your customers. We have provided financing solutions for hospitals, nursing homes, and general practitioners for nearly 20 years. Please contact me directly when convenient to discuss what we have to offer. I strongly feel our leasing programs will better enable your customers to meet their equipment acquisition needs, but more importantly benefit your business in doing so.

Answer
telemarketing....

Date Posted:
7/25/2008 9:03:38 AM

Question
Hi, How much is this bird 8400 sti ventilator? I´m also looking for a part of it. do you know a pneumatic exhalation valt???? thank you very much tarso

Answer

Dear Tarso,

Thank you for the inquiry, however, we only sell the unit as a whole, not its parts.  The price for a refurbished unit is $2995.00 plus shipping.  Please let us know if  you need an official quote.

Respectfully,

MSEC

Date Posted:
7/23/2008 5:54:39 PM

Question
Dear sirs, good morning i need know if you have in stock item S-406JSA Easy Fold Tilt Back Swivel Wheeled Stretcher for ship to miami this week, please let me know for pay with credit card inmediatly...thank you!

Answer

Dear Ramon:

This item is available.  However, all shipments for exports must be made in advance via bank wire transfer.  Please let us know if you would still like to proceed with the purchase.

Date Posted:
7/23/2008 4:20:23 PM

Question
I am Interested in selling a unit I purchased about a year ago. I thankfully no longer need this unit. The TENS 7000, I am very curious to know if your company buys used equipment from privat parties. If so, would it be at all possible to get a quote.

Answer

Dear Jennifer:

Thank you for your inquiry.  We would not be interested in the Tens unit you have for sale.  Also, please be aware that most Tens units do require a prescription.

Date Posted:
7/23/2008 10:47:04 AM

Question
I was looking at some general transport stretchers (and pads for them) for our simulation lab at Carl R Darnall Army Medical Center. A few questions regarding the purchase; Do you have a government contract rep I may contact (military discounts/pricing?) Do you except payment from government credit cards? I am located at Fort Hood, Texas-what would be the delivery time if I ordered a few transport stretchers; please let me know as soon as possible and thank you for your time.

Answer

Dear Charles:

Thank you for your inquiry.  Please contact Christina Villa at 1-877-706-4480 x 107.  We do accept government credit cards.  Most of our stretchers will ship within 3-5 days.  Delivery time to Fort Hood is another 2-3 days. 

Date Posted:
7/23/2008 8:41:46 AM

Question
I ordered a scrub pant and scrub top, and I got two pants, and no top.

Answer

Dear Christy:

We appologize for the issue this may have caused.  We will review the situation and will ship out the correct items on Wednesday, July 23rd.

Date Posted:
7/22/2008 9:53:59 PM

Question
Please contact me for an RFQ for 300 items.Thanks,Rosalinda

Answer

Dear Rosalinda:

Please email your list to inquiry@msecompany.net.

Date Posted:
7/22/2008 5:53:51 PM

Question
Do you have a gynecological examination/procedures table with a Trendelenburg position?Please send information, specifications and priceThank you

Answer
sent them some pictures and pricing via email CV

Date Posted:
7/22/2008 5:38:55 PM

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