Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Can I purchase a lock for this cabinet and the Narc safe inside of it Is there a way to get a set of the keys to the locks that are currently on this cabinet?

Answer
Is this a cabinet you currently own?  If so, do you have a serial number?  If you have lost your keys, we will need the serial number to determine which keys should be provided.

Date Posted:
8/2/2011 2:15:17 PM

Question
i need a owners manual

Answer

Thank you for your inquiry. Please click here to see the only online information guide we have for this defibrillator. Thanks!

Date Posted:
8/2/2011 9:25:13 AM

Question
Please supply price for the Laminectomy Set urgent

Answer
Thank you for your inquiry, Mr. Chari.  I should be able to send you an email with pricing by tomorrow morning.

Date Posted:
8/2/2011 4:13:19 AM

Question
Please provide your FOB price & specifications & illustrations for 1 unit Portable Delivery Unit with Saliva Ejector Suction & 4 units Ultra Lite Portable Patient Chair with Scissors Base

Answer
Please advise in which environment will this be used, and we will be able to provide pricing accordingly.

Date Posted:
8/2/2011 2:44:15 AM

Question
What is the best way to wash and dry these bandages

Answer
According to the label, you can machine wash and dry. Thank you for your inquiry.

Date Posted:
8/1/2011 9:14:57 PM

Question
Dear Sir, We wish to introduce ourselves as one of the leading companies dealing with medical & educational items located at Abu Dhabi, United Arab Emirates. We would like to express our sincere wish of establishing a strong business relation with your esteemed company. We have an urgent order enquiry for : 1 3 Size CPR Manikin adult-pedia-infant 30 Nos. 2 Airway management trainer 2 Nos. 3 Co2 detector disposable 15 Nos. 4 ALS manikin 2 Nos. 5 Chocking manikin 1 No. 6 Artificial blood 10 7 Molauge kit 2 Kits 8 AED ZOLL Defibrillator 5 9 ZOLL Defibrillator pads with ECG connector 100 pads 10 ZOLL Defibrillator pads with electric shock connector 100 pads 11 Zoll Defibrillator battery 5 12 LP1000 battery 15 13 Lifepak-q-combo 300 14 LP12 battery 30 Would you please provide me with your best price and delivery time for the above. Looking forward to your URGENT reply not later than 2nd August 2011. Kindly do not hesitate to contact us, in case any further information / assistance is required. Best regards, Dr. Yousef Mohammed King Mariot Medical & Scientific Supplies P. O. Box 55368 Abu Dhabi United Arab Emirates Tel: +971 2 6712271, 6716522 Fax: +971 2 6711747 www.kingmariot.com

Answer
Thank you for your inquiry. Please check your email for further details.

Date Posted:
8/1/2011 5:07:14 PM

Question
hii would like you to quote me on gause 100x100x8ply a packet of 100.thank you

Answer

Hi Linah,

Can you clarify what you mean by 100x100?  Most of our gauze sponges are 2in x 2in or larger, and most come in packs larger than 100.  if you only need 100, take a look at these sterile gauze pads.  Also, feel free to look through our full list of non-woven gauze sponges or woven gauze sponges.  For only one packet, the price is going to be as shown.  If you need 8 or more, we may be able to give you a small volume discount.

Date Posted:
8/1/2011 9:20:37 AM

Question
Dear Sir/Madam,We are interested becoming reseller in Arizona, US. Please send your product list and best price for above selected and other medical accessories for Providers/Doctor office. Your quick response is appreciable.Thanking you,JR DESIGN STYLESArizona, US.

Answer

If you can give me the zip code to where this table is to be delivered, I can send you our best pricing, including shipping charges.  We carry over 100,000 products, so you would have to specify the items that you are interested in.  Otherwise, all of the products we carry are listed on the website.

Date Posted:
8/1/2011 6:41:51 AM

Question
Dear Sir/Ms, Are you able to provide quotes for items for resale with up to 90 days validity? please advise. Thanks

Answer

Dear Firas:

Thank you for your inquiry.  We only offer volume discount pricing.  The discount is based on the overall purchase quantity.  You can email you list of products to inquiry@msecompany.net and we will notify you if we can accomodate your request. 

Date Posted:
7/31/2011 11:55:35 PM

Question
I have told that treatment with a diaathermy device will help me with scar tissue developed from a knee replacement done in 2001. The scar tissue is painful and I have to walk with a cane. I have been diagnoised with scar tissue. I'm just looking for clinics that use the equipment to alleviate this problem Can you give me the name and phone numbeers of clinics in the Minneapolis/St. Paul Minnesota area where I can get treatment to aleviate the scar tissue. Thank you! Alexis Barham

Answer

Dear Ms. Barham:

Thank you for your inquiry.  Unfortunately, we are a Houston, Texas based company and do not have the infomation you require for the Minneapolis/St. Paul Minnesota area.  We would recommend speaking with your physician or an orthopedic surgeon.

Date Posted:
7/31/2011 8:52:44 AM

Question
We have a sunnex light black post mounted halogen pivoting projector heat 1 3/4 post. It broke so we need the light that fits in the 1 3/3 post. This light is about 20 years old and no longer available but if it fits in the post it should work. do you have this?

Answer

Dear Ms. Winzler:

Thank oyu for your inquiry,  Unfortunately, this is not the type of product we offer. 

Date Posted:
7/29/2011 5:43:42 PM

Question
what is the accuracy of item C214MEHRAMGS, how often does it have to be recalibrated

Answer

This item has actually been discontinued and is no longer available.  We have alternate all-electronic units available.

Typically the accuracy is: Accuracy/Calibration: Pressure: ±3mmHg or 2% of readingPulse: ±5% of reading

Date Posted:
7/29/2011 2:01:53 PM

Question
where is this bed and how long would it take to ship to boise, idaho also interested in mattress

Answer
This item ships from our GA warehouse, transit to Boise would be approximately 5-7 working days.  Mattresses are stocked there as well.  We do have alternative options which may be able to ship quicker.

Date Posted:
7/29/2011 12:45:36 PM

Question
Is there rubber feet for portable comodes that look like the shower suction cups for the shower chairs that I can purchase to make the portable commode less likely to be pulled over. I intend to silicon it to the wood floor temporarily.

Answer
Thank you for your inquiry. Regrettably, we don't have suction cups feet for any of our stationary commodes. We apologize for any inconvenience this may cause.

Date Posted:
7/29/2011 11:28:10 AM

Question
can I use this sacro lumba suppot for reduce the stomach get flat stomatch

Answer
This support is meant to be used as a back support, not as an abdominal binder.

Date Posted:
7/29/2011 6:34:45 AM

Question
Hello,I am after some atraumatic forceps for the manipulation of mouse intestine. I need to exert some traction on the ceacum without damaging it. Was thinking I could use either babcock intestinal or child intestinal forceps, but they have to be smaller. Have you got any suggestion

Answer
Our smallest intestinal forceps are the 5.5in Babcock and the 5.5in Kocher, which comes curved or straight.  Keep in mind that the Kocher forceps may not be atraumatic enough for your needs.  Feel free to take a look at our full list of intestinal forceps to see if you can find someting more suitable.

Date Posted:
7/28/2011 11:49:24 PM

Question
I am interested in your lightweight ambulance stretcher. I would like to modfy it to carry and instrument for environmental analysis.

Answer
Thank you for your inquiry. We are unable to customize the our lightweight stretcher. However, we are able to provide all the required information in order to verify if modify will be possible.

Date Posted:
7/28/2011 11:16:25 PM

Question
Is there a way that I can find out the right size Speculum for performing a Cervix cleansing before I purchase one online? What do I look for, How do I measure her vagina, etc. I need to find the right size to assure safe performance.

Answer

Thank you for your inquiry.  Unfortunately, we do not have any guidelines on proper instrument selection for a cervix cleansing procedure. 

Date Posted:
7/28/2011 2:21:46 PM

Question
We have recently received the 258clt Power Imaging table & the exam paper dispenenser. Are there any instructions on to how attach the exam table paper dispenser & cutter combo to the bed?

Answer

Ms. Irwin,

I have sent you an email with instructions attached. I hope it answers any questions that you may have.

Date Posted:
7/28/2011 10:13:12 AM

Question
Does this table come with stirrups

Answer

Samantha,

Yes, stirrups are a standard feature on this table.  If you have any other questions or need a formal quote, please let me know, I'd be happy to help!

Date Posted:
7/27/2011 10:21:11 PM

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