Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I live on the second floor and need a single and double oxygen cart to hold my oxygen tanks while I go and do my business. How sterdy is this cart. Will it last, and does it come in a double cart if I need it.

Answer

This is a durable unit with large duty wheels.  Unfortunately, it does not come in a dual-tank model.  Below is the available option for dual-tank holder:

http://www.medical-supplies-equipment-company.com/product/ppf/id/27623/new_prod_full.asp

Date Posted:
11/4/2012 3:07:26 PM

Question
I have always used myogesion glo balm for pain relief and noted that it is not available. I would like to find a comparable product,or perhaps something even more effective in dealing with chronic back pain. Do you have any suggestions

Answer
The alternative product we have found customers to be using in replacement of Myogesic balm is the Sombra Warm Therapy products: http://www.medical-supplies-equipment-company.com/SP/PPF/Param/688522_0_1_0/Products.asp

Date Posted:
11/4/2012 12:56:50 AM

Question
I have a doctors prescription for a rollator; do you bill medicare, specifically United Healthcare Senior AdvantageThank you

Answer

Dear Mrs. Gonzales:

Thank you for your inquiry.  We are strictly cash-n-carry ad do not accept Medicare or insurance reimbursement. 

Date Posted:
11/3/2012 8:32:19 PM

Question
Maxinum distance between bed monitor and nurse monitor.

Answer
If the facility is equipped with a nurse call system, the distance is variable.  The unit would need to be purchased with the nurse call cable, which is 4ft in length, it will connect from the unit directly to the nurse call system in the patient room, which will then emit the alarm at the nurse's station instead of in room.

Date Posted:
11/3/2012 4:07:23 PM

Question
I threw away instructions for cleaning this device. Do you soak the entire apparatus in soapy water; or take the filter off the end or does it even come off HELP!

Answer

Recommendations for typical cleaning instructions may be found at the following link:

http://www.wvasthma.org/Portals/4/Cleaning%20a%20Spacer%20or%20Valved%20Holding%20Chamber.pdf

Date Posted:
11/3/2012 11:46:20 AM

Question
I have an older model of this chair but need the armrests. Do you have any suggestions for me Do you sell them separately?Thank you,Michele

Answer
The only arm type rest we carry is an optional arm sling only compatible with our Portable UltraLite Dental Patient Chair.

Date Posted:
11/3/2012 1:05:51 AM

Question
what is the best metal to be used for parallel bars for walking.

Answer

Dear Mr. Smith:

The supports legs are typically made out of steel or aluminum while the cross bars can be made out of hard woods such as oak or aluminum as well.  Hope this helps. 

Date Posted:
11/2/2012 4:02:17 PM

Question
Greetings from Ukraine! I work with humanitarian aid efforts in Ukraine shipping items to hospitals & clinics. I have been asked by some hospitals if you can provide a price list of your inventory. They are interested in ordering some. They would pay for it and then have it shipped to my warehouse in Judsonia, AR where we would load into cargo containers. Do you have a price list of your inventory that you could email for me to give to several hospitals? Thanks!

Answer

Dear Mr. Kachelman:

Thank you for your inquiry.  Please contact our office to speak with Gary Gorodetsjy regarding your request at 877-706-4480 x 104.

Date Posted:
11/2/2012 3:36:27 PM

Question
Dear SirWe require two ECG Adopters of marquette MAC 6 .Please confirm its availability with price at your earliest

Answer
Could you please advise as to what type of adapter you are looking for?  Are you looking for the lead cables or power cable?

Date Posted:
11/2/2012 5:14:26 AM

Question
What is the weight limit capacity on this cot

Answer
The weight capacity for this unit is 500 pounds.

Date Posted:
10/31/2012 7:29:52 PM

Question
can this item be frozen safely also

Answer

Thank you for your inquiry.  We do not have information about this product which may specifically answer your question.  If you are looking for a hot/cold pack combo please take a look at the following selection: Hot-Cold Packs.

Date Posted:
10/31/2012 3:14:51 PM

Question
I was just wondering if this type of shoe cover is a good one to keep all germs that are on the bottom of the shoe from transferring to the floor

Answer

Dear Clint:

Thank you for your inquiry.  These types of shoe covers are generally designed to keep dirt off the floors. 

Date Posted:
10/31/2012 10:57:51 AM

Question
Dear Sir, We are looking for the below equipment for our resort clinic. Kindly send us the details 1. EKG MONITOR 2. DIGITAL PULSE OXIMETER 3. AUTOMATED ELECTRICAL DEFIBRILLATOR Regards,

Answer
We will be e-mailing you shortly for additional details.

Date Posted:
10/31/2012 12:15:14 AM

Question
A client of mine has this seat, and seh is frequently incontinent to urine and feces. It leaks out multiple times daily. We have been usign a washable chux pad on top of the seat cushion. Someone just indicated to me that the fabric would render the chairs gell seat non-beneficial. Is that true

Answer

A thin pad for incontinence should not render the cushion's gel non-beneficial.  The "barrier" may slightly reduce the effectiveness but should not deem it completely ineffective.

Date Posted:
10/30/2012 3:12:14 PM

Question
I see that Item #: 0002GBIPU has a 5 year manufacturers warranty. Can you tell me who the manufacturer is and where I could possibly get a product brochure or more info than what is offered on this page Any assistance will be greatly appreciated. Thank you

Answer

Dear Kristin:

Thank you for your inquiry.  Please let us know what type of information you require and we will be happy to send it to you. 

Date Posted:
10/30/2012 1:08:00 PM

Question
What is the recommended Flammability Specification for medical appliances like mattresses or medical chambers

Answer
The items should generally meet the requirements for California Technical Bulletin 133  Flammability Test Procedure.

Date Posted:
10/30/2012 8:35:37 AM

Question
My husband is having severe pain and may need disk replacement surgery for C6-7. We are looking for a really good cervical pillow and would like to know which would be best. Thank You

Answer

The requirements for pillows is quite difficult to recommend the exact pillow for each person as every person is different.  Below are a few of our most popular options for persons requiring additional cervical support due to orthopedic issues, injuries and other reasons.

Cervical Roll Pillow: http://www.medical-supplies-equipment-company.com/product/ppf/id/10482/new_prod_full.asp

Dual Lobe Cervical Pillow: http://www.medical-supplies-equipment-company.com/product/ppf/id/12111/new_prod_full.asp

Adjustable Air/Fiber Support Pillow: http://www.medical-supplies-equipment-company.com/product/ppf/id/12121/new_prod_full.asp

Therapeutic Spinal Support Pillow: http://www.medical-supplies-equipment-company.com/product/ppf/id/10505/new_prod_full.asp

Date Posted:
10/30/2012 7:09:32 AM

Question
Many thanks. I work in vanuatu in the Pacific a developing country and we are looking at replacing some of our hospital bassinets. could you please give me a total price for Bassinet w/ Bottom Shelf & Rails Item# BxSS-BNNKM with mattress and of course basket. Also info on payment details and shipping costs to Port Vila, Vanuatu. Where they would be coming from for my procurement manager. regards Christine Maternal, Newborn and Child Health Consultant, Vila Central Hospital, Port Vila, Vanuatu

Answer
We will be happy to provide this information.  This will be e-mailed to you shortly.

Date Posted:
10/30/2012 4:56:53 AM

Question
I would like to request a formal qote for Basinettes. Should you have any further queries, please do revert back. Thank you.

Answer
We will be happy to provide you with a quotation, however we have several models available.  Please advise of any specifications you may have and the quantity which you would like quoted.

Date Posted:
10/29/2012 9:10:28 PM

Question
Iam D,sameh from al-hadbaa company we intrest about Dual Ceiling Surgical Light so please send to us offer for 3 pcs Regards

Answer

Dear Semah:

Please provide us with shipping destination so that we know your voltage requirements and we could provide you with a shipping quote as well. 

Date Posted:
10/29/2012 1:50:57 PM

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