Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
any used cheap autoclaveand ekg

Answer

Dear Ed,

We appreciate your inquiry.  We carry the following used EKG machines.  Click the links below for further information:

As for used autoclaves, please call our customer service department toll-free at 1-877-706-4480 and one of our representatives will be happy to assist you with more information.

Thank You,

Date Posted:
1/12/2006 8:23:37 PM

Question
Hi there,Thanks for the great site. I have been suffering from tonsil stones for years and have thought that a water irrigator device would be great. Then I find your site and discover that you have made one. That's great, but I am in Australia. From what I have read you can ship internationally. Could you please get back to me with a price for one throat irrigator and shipping? It would be most convenient for me to pay via Visa card if we can do that. Otherwise please let me know what you need.Looking forward to your response.Kind regards,Dennis Plink

Answer

Dear Dennis,

We appreciate your inquiry.  Click the links below to be directed to the following throat irrigators:

Original Throat Irrigator Tip with Tongue Cleaner

Hydro-Pulse

Breathe-Ease XL Nasal Wash System

Yes, we do ship internationally, however, to determine shipping expenses we would need more detailed information from you.

Do you happen to have a UPS or FedEx account?  This may be the most convenient shipping method.

For further transaction details, please call Kristy at 713-589-2444.  She is one of our customer service representatives and she'll be more than happy to go over the details with you.

Thank you,

Date Posted:
1/11/2006 3:53:40 PM

Question
I would like to know where to get the gel activated crayons used in vascular lab for marking a pt

Answer

Thanks for your inquiry,

Unfortunately, we do not have gel activated crayons but we do carry a skin marker that may suit your needs.If you have any questions please feel free to contact us toll free at 877-706-4480.

Respectfully,

Date Posted:
1/10/2006 11:35:10 AM

Question
Where do I find the size chart? I think I need to order XXL but I am not sure.Thank you,Wanda

Answer
Will email customer size chart

Date Posted:
1/10/2006 9:56:26 AM

Question
where can i find prices of the above subject?

Answer

Dear William,

Thank you for your inquiry.  We do carry the laryngoscope you're looking for.  We invite you to call Mike in our customer service department toll-free at 1-877-706-4480 for pricing information.

Appreciatively,

Date Posted:
1/10/2006 8:38:43 AM

Question
Is wearing these following abdominal surgery a standard "good Practice"? What are possible negative effects of not wearing them after abdominal surgery?

Answer

Dear Mr. Lambert:

Thank you for your inquiry.  Generally speaking, wearing some type of abdominal support is recommended in order to reduce the stress/ strain on the affected muscles as well as stitches.  Not wearing an abdominal support may result in prolonged healing and some bleeding. For additional information, please consult with your surgeon or physician.

Date Posted:
1/10/2006 5:38:12 AM

Question
I have a 2004 Lumenis Lightsheer XC and a 2004 Lumenis Quantum SR for sale. Do you purchase used equipment?

Answer

Dear Dave,

We appreciate your inquiry, unfortunately, we do not have a need for such equipment at this time.  We suggest contacting a local medical equipment retailer.

Thank you,

Date Posted:
1/9/2006 6:46:35 PM

Question
MSEC,I injured my SI joint a year ago causing SI dysfunction along with a wide area of chronic muscle pain. At the time of injury, I was on a high dose of pain pills for my TMJ pain. My lower back was in a lot of pain but the pain pills masked a lot of the pain. I went to the chiropractor with little results (he did not find the SI joint injury). I then went in for Alpha-Stim treatment and received an Alpha-Stim unit to use at home on a daily basis. I used it daily and got very little results from it. Three months ago I was taken off the pain pills. The pain became very chronic. I could not stand for more than 5 seconds, could not sit for more than 5 - 10 minutes, could not sleep through the night, could only lay on the opposite side of injured joint which applied painful pressure in my lower spine because of it, and lost ability to lift items. The pain was so chronic I could not do anything. The Alpha-Stim proved not to be successful in managing my pain but I continued to use it. A month later I had to rush into physical therapy because of the chronic pain, I was desperate. At physical therapy they discovered what the real problem was, that the SI joint had been injured. They immediately introduced me to a Tens unite. Immediately after "one time use" my pain was reduced. The physical therapist I see is a SI joint specialist. I am still not doing exercises at this time, just light pressure. He also uses cranial therapy on my lower back which has been successful a long with the tens unit. I have mentioned to him that the Tens unit alone has helped so much on my chronic pain and he agreed. I am continuing to get good results and the pain has been reduced about 75%. Can you explain to me why the tens unit has been so successful and the Alpha-Stim has proven to be so ineffective. I would greatly appreciate this explanation. Thank you so very much

Answer

We appreciate your inquiry.  For pain management, a TENS Unit is highly more effective than any Alpha-Stim unit available.  Alpha-Stim treatment is more about reducing stress and anxiety than treating pain.  However, if you're experiencing a lot of pain, no amount of stress or anxiety reduction is going to help you feel any better.  

Not only do TENS Units block pain signals to the brain, they activate the release of endorphins and encaphalins, the body's natural painkillers.  The effectiveness of TENS therapy has been clinically researched and tested for decades.  This is not the case with Alpha-Stim therapy.

For more information on TENS Units and TENS Therapy, click the link below:

Hope this helps you.  If you have any further questions, don't hesitate to ask.  Feel free to call our customer service department toll-free at 1-877-706-4480 for further assistance.

Appreciatively,

Date Posted:
1/9/2006 4:44:36 PM

Question
A friend of mine has a Jazzy 1113. She complains about the clicking noise the solenoid makes each time it is activated. This is especially annoying late at night when her husband, the user, is moving about. Is there a replacement device that is quieter?

Answer

Dear Greg:

We would suggest contacting the manufacturer regarding your question.  The website address is www.pridemobility.com.

Good luck.

Date Posted:
1/8/2006 8:52:17 AM

Question
Do you have different size Chiro-Ice Flexible Cold Pack?

Answer

Dear Terrance:

Below are the different Chiro-Ice packs we have at this time.  Please contact us with any other questions.

Chiro-Ice Flexible Cold Pack
Chiro-Ice Flexible Cold Pack - 6" x 6"

Chiro-Ice Flexible Cold Pack
Chiro-Ice Flexible Cold Pack - 6" x 12"

Chiro-Ice Flexible Cold Pack
Chiro-Ice Flexible Cold Pack - 10" x 15"

Date Posted:
1/6/2006 7:17:15 PM

Question
I am looking for a DeVilbiss Ultra-neb large volume ultrasonic nebulizer model 099HD

Answer

Dear Linda,

Thank you for your inquiry.  We don't have the specific nebulizer you've inquired about, however, if you're searching for an ultrasonic nebulizer, please evaluate the following:

We have a wide selection of nebulizers and accessories to choose from.  If you have further questions or need additional assistance, please call our customer service department toll-free at 1-877-706-4480.

Appreciatively,

Date Posted:
1/5/2006 10:43:28 PM

Question
I am looking for a portable whirlpool for a bath tub thought maybe you could help

Answer

Dear Ruby,

We appreciate your inquiry.  We do have an item that should fit your request, unfortunately we don't have it in our database at the moment.  However, if you call our customer service department toll-free at 1-877-706-4480 and ask for Mike, he'll be more than happy to help you with product identification, pricing information, and shipping details.

Thank you,

Date Posted:
1/5/2006 8:22:00 PM

Question
need a used carm for pain management blocks

Answer

We appreciate your inquiry, however, we do not carry the item you're seeking.  We do carry a Fixed Height Motorized C Arm Table that is economical yet strong, durable, and designed to be used for fluoroscopic imaging procedures as well as pain care imaging studies.  Otherwise, we suggest contacting a local medical equipment retailer.

Thank you,

Date Posted:
1/5/2006 5:02:23 PM

Question
I am interested in a full length 100% cotton twill labcoat.I am however a size 44Tall (6"3) and have 37.5" length arms.Do you make such a size?ThanksAmit Mehta

Answer

Dear Amit,

Thank you for your inquiry.  We do carry a labcoat that will fit you.  Please follow the link below:

Lab Coats, Unisex, white, long length, 42-48

If you have any further questions or need any additional assistance, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

Date Posted:
1/4/2006 8:56:57 PM

Question
MAy i know if it is required to use a cassette with tubeside to use this ID Printer?I hope we can here you very asap!!!!!!!

Answer

Dear Maryneth,

Thank you for your inquiry.  Could you provide us with the name or make of the model you have?  Once we have this information, we would be more than happy to assist you with your specific ID printer.

Appreciatively,

Date Posted:
1/4/2006 8:09:38 PM

Question
What is the equipment used to treat the face while this condition is present. It is a little shock insturment.

Answer
This unit is similar to a TENS unit, but you can only purchase it with a doctor's prescription.

Date Posted:
1/4/2006 2:57:42 PM

Question
I have asthma & my doctor suggested that I get a breathing machine. Do you have any suggestions which would be the best for me.

Answer

Thanks for your inquiry.  We carry a number of nebulizer & compressor machines that will meet your needs.  Whether you need a breathing treatment at home or on the go, we have many models to choose from.  To browse our on-line catalogue, click the link below:

If you need any further assistance, please call us at 1-877-706-4480.

Appreciatively,

Date Posted:
1/3/2006 4:18:13 PM

Question
hi i saw this product on tv and im not sure if carry it or not? Its a tool that helps me close my velcro shoes. i wear orthapedic shoes and i am unalble to reach my right shoe to close it. do you offer anything like this?

Answer

Thanks for your inquiry,

Unfortunately, we do not carry that item. We do have shoe horns and reachers but nothing to help you velcro your shoes. We apologize for the inconvenience and if you need any further assistance please call toll free at 877-706-4480

Respectfully,

Date Posted:
1/3/2006 3:37:50 PM

Question
i am trying to locate a buyer for a used pelton & crane magnaclave. the cord has been cut, so i don't know its working condition. any help would be greatly appreciated.

Answer

Dear Dave,

We appreciate your inquiry, unfortunately, we do not have a need for such equipment at this time.  We suggest contacting a local medical equipment retailer.

Thank you,

Date Posted:
1/3/2006 1:50:46 PM

Question
can you give me a price for 4 if you find them?

Answer

Dear Eva,

We appreciate your inquiry.  We do have access to the item you're searching for, however, we do not have a photo to show you.  We ask that you call our customer service department toll-free at 1-877-706-4480.  Ask for Kristy and she'll be able to provide you with more detailed product information.

Thank you,

Date Posted:
1/2/2006 8:16:31 PM

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