Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Hi MSEC,My mother is 86 and Ive been searching for a very low maintenance humidifier for her since she lives alone. She needs a reasonably priced room humidifier for her bedroom and I am really having a hard time finding one she can clean herself, some even are awkward to fill. Any suggestions

Answer

Thank you for your inquiry. This particular humidifier would be your best option for your mother. It's very low maintenance and our most inexpensive model available. Thank you!

Date Posted:
1/18/2012 4:10:12 PM

Question
Good Evening, I´m Vet from Brasil and I have a question This gown is reusable or disposable? Thank you. Marcelus, DVM

Answer
This surgical gown is disposable. Please contact me if you need additional information.

Date Posted:
1/18/2012 12:30:27 PM

Question
Dear Sir, I live in Brazil and my mother needs a surgery. The instrument that will be needed is not available here and I would like to know if you ship to Brazil and how much cost the instrument and the shipping. The instrument is: Spacemaker Balloon for Subfascial Endoscopic Perfurating Vein Surgery SEPS - GSII Thanks a lot for your help! Best regards, Maria Inês

Answer
Thank you for your inquiry. We do ship to Brazil I would first need the product number or a description to suggest a product to match your needs. I will be able to give you shipping charges to Brazil after I get the product information & delivery information. Please contact me with any questions.

Date Posted:
1/18/2012 8:34:47 AM

Question
I am questioning if the Universal Posture and Clavicle Support is good for Thoracic Outlet Syndrome patients. Ive been dealing with TOS since early December and its not getting any better. I'm trying to find something to help with my posture. Would this help me with my poor posture?Thanks!!

Answer

Any of the posture supports/correctors listed here are recommended for posture correction:

http://www.medical-supplies-equipment-company.com/product/ppf/param/1053_0__1_true/product_search.asp

Date Posted:
1/17/2012 9:07:56 PM

Question
My wife is due on July 2012. I want to find out whether her insurance will cover a Breast Pump or not. Her insurance company is GHI

Answer

Dear Mr. Fung:

Thank you for your inquiry and congratulations on your forthcoming addition.  Unfortunately, we do not accept insurance and, therefore, can offer you a response.  Please try contacting your insurance company with your inquiry, 

Date Posted:
1/17/2012 8:53:35 PM

Question
do you work with the public or is this just for medical people if i needed supplies for my asthma nebulizer thanks

Answer

Dear Ms. Mikutis:

Thank you for your inquiry.  We service both end users and medical professionals.  Please feel free to contact us regarding your needs toll free at 877-706-4480.

Date Posted:
1/17/2012 3:26:39 PM

Question
Hello,I am interested in this product. It is for my grandmother that we be coming from Mexico, and we wanted to know if it was fine to have a medical prescription from Mexico

Answer
Hello! This oxygen concentrator does not require a prescription. If the Dr. has recommended a certain oxygen concentrator you may email me the information to confirm this will be suitable concentrator for your grandmother.

Date Posted:
1/17/2012 2:12:43 PM

Question
I am looking for a Model 81-01610 Exam Light. Do you have any information on this light? Thanks!

Answer

Dear Mr. Rucker:

Thank you for your inquiry.  We can not locate Model 81-01610 Exam Light in our database and are not familiar with lighting products made by Med Choice.  Med Choice may be the name of the distributor, but the light can be manufactured by someone else.  If you have a link to the product or an image of the light you can email to us, we will be happy to cross-reference the item with products available from our top name medical lighting manufacturers.  Pleas feel free to respond to this email.

Date Posted:
1/16/2012 11:28:27 AM

Question
We are in the planning process of a Neurological treatment center which will include multiple sclerosis and reflex sympathetic dystrophy physical and occupational therapy. Kindly have your sales rep contact me.

Answer
Thank you for your inquiry. My name is Gilbert and I will assist you with your medical supply needs. What can I do for you today?

Date Posted:
1/15/2012 9:18:33 AM

Question
Does this price include rails for each side of the bed. In other words, 2 rails.

Answer
Thank you for your inquiry. Yes, the price includes both rails they are sold in a pair only. However, these rails are only compatible with NK Medical beds. If you can supply the model of the bed and the manufacturer, I could possible help you locate the correct rails needed.

Date Posted:
1/14/2012 5:42:54 PM

Question
dear Iam interesting about gynecological medical mannequin like -femal external reproductive organ -humanised placenta -black mannequin in 22 parts -wight mannequin in 22part -womb -arm for implant -mannequin with pregnancy best regard

Answer

Thank you for your inquiry. Please see the links below for our nursing mankins:

http://www.medical-supplies-equipment-company.com/product/ppf/param/2436_0__1_true/product_search.asp

See the link below for our pregnancy manikins:

http://www.medical-supplies-equipment-company.com/product/ppf/param/2538_0__1_true/product_search.asp

 

 

Date Posted:
1/14/2012 11:18:13 AM

Question
I have a 10x12 Softouch Hot/Cold pack. It is pretty obvious how to make it cold but I dont see any instuctions on how to make it hot. What are the recommendations for microwave useThank you.

Answer

Heating Instructions:
Based on initial pack temperature below 75F (24C).

Knead after each heating. Microwave ovens vary; use care when heating and removing pack from microwave. Overheating pack may cause pack to rupture and/or leak. Carefully check the pack with the palm of your hand before applying. Discard pack if punctured or broken.

Heat 30 seconds on high heat, knead, and then continue heating at 10 second intervals until desired temperature is reached. Knead after each heating.

Date Posted:
1/13/2012 8:28:39 PM

Question
I am studying to be a nurse midwife. Are these the sutures needed for 2nd degree vaginal tears thanks

Answer

Thank you for your inquiry. If the 2nd degree vaginal tear was a result of an episiotomy, our taper needles should work fine for what your looking for. Common OBGY materials 2/0  and 3/0 Chr Gut/ Vicryl Common OBGY Needles 25 to 35mm Taper and Cut Taper. We have many options in our line so this taper Vicryl option is a product that could be used.

Date Posted:
1/13/2012 2:53:54 PM

Question
We are looking to source a cover for a treatment/patient chair we have. Please can you tell me if this is something you can provide? Many thanks Sinead

Answer

I will be glad to assist you locating a cover for your patient chair, I will just need the overall dimensions of your chair. If you have the manufacturer name, and product number would be great help!

Date Posted:
1/13/2012 6:46:12 AM

Question
We would like to order 6 x # 054-029fsi for our health center. Do we have to order directly to you or do you have a distributor in the province of Quebec, Canada. Do we have to pay for transportation fees and others.What will be the delivery delay?Louise Raymond, purchasing departmentCSSSV

Answer

Dear Mr. Rayond:

Thank you for your inquiry.  At this time, we are not aware of a distributor for this product in the Quebec area.   There is a shipping charge associated with this purchase.  If you would like to provide us with a shipping address, we will be happy to give you a cost for the freight.  Shipping to Canada usually takes 7-10 business days, but that time frame depends on any potential delay in Canadian customs.  We do accept POs as well.  If you would like a formal quote, please respond to this email or fax a request to 713-706-4161. 

Date Posted:
1/12/2012 1:59:23 PM

Question
What are the construction materials for this cart panels and drawers Aluminum, Steel or ABS plastic thank youAlan Brewin

Answer
Thank you for your inquiry. This entire cart is made out of ABS plastic. Thank you! Please advise if you would like a formal quote including shipping charges. If this cart doesn't meet your requirements, please dont hesitate to tell me what you are in the market to purchase. I will be glad to assist you! Thank you!

Date Posted:
1/11/2012 11:12:42 PM

Question
Do these come in a larger size than 70x90for home bed use

Answer
Please click here to view our 70in x 100in Flannel Blankets. Please contact me if you require additional information.

Date Posted:
1/11/2012 10:14:50 PM

Question
I want one of these, with forearm support! Do you know where I can get one

Answer
Please click here to view our Young Adult Midnight Blue Walker. The forearm support is offered as an accessory. Please select the accessories tab to view the forearm platform. Feel free to contact me if you require additional information.

Date Posted:
1/11/2012 6:26:36 PM

Question
Will this platform attachment fit on a Hugo Ultralite

Answer

Unfortunately this platform will not accommodate the Hugo Ultralite walker. We currently don't have any accessories for the Hugo Ultralite walkers. We apologize for the inconvenience.

Date Posted:
1/11/2012 6:23:59 PM

Question
Hello, My boss has tasked me with finding a pediatric soft sensor to fit our pulse oximeter, Ohmeda model IPX3. Please direct me to this product's pricing/availability information Thanks

Answer

Thank you for your inquiry. Please see below for the following sensors that will fit your pulse oximeter:

Ohmeda Compatible Pediatric Soft Sensors

Ohmeda Compatible Pediatric Soft Sensors

 

Date Posted:
1/11/2012 10:44:53 AM

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