Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I am trying to find an Oximeter Sensor by the name of Oxy Tip+ I know that it is Manufactured for GE HEalthcare. this probe is a disposable wrap that wraps around an infants foot or adult finger etc. if you could please help me I would really appreciate it. Thank you, Shauna Porter

Answer

Dear Shauna,

Thank you for the inquiry. Unfortunately we do  not sell this sensor. We carry the Nellcor brand. Please contact GE, they sell directly to the end users.

http://www.gehealthcare.com/usen/patient_mon_sys/mon_systems/products/oxytip.html

Respectfully,

MSEC 

Date Posted:
2/25/2010 4:05:46 PM

Question
Has there been any study that shows the use of the kits reduces infection rates or reduces complication?

Answer

Unfortunately, we do not have any technical information regarding the study of the use of these kits.  At the link below, you may find information as a sample policy/procedure for PICC dressing changes.

http://www.iv-therapy.net/pdf/dressingchange.pdf

Date Posted:
2/25/2010 3:43:47 PM

Question
Hello, I need to buy a privacy screen that weighs aprox 10-15 lbs. Do you have any recommendations?

Answer
The screen we have closest to this weight is our Non-Magnetic Folding Screen which weighs 7 pounds. 

Date Posted:
2/24/2010 7:15:43 PM

Question
does this company take insurance coverage for a nebulizer

Answer
Unfortunately we do not handle any type of insurance.  If necessary, we are able to provide appropriate documentation so that you may be reimbursed. 

Date Posted:
2/24/2010 4:41:10 PM

Question
Does your company sell vomit bags?

Answer

Dear Maribel,

Thank you for the inquiry. We do in fact carry the bags you are looking for. We sell  them in boxes of 24, 144 and 500. Please let me know if you would like a quote on any of these. (christina@msecompany.net)

 

Respectfully,

Christina - MSEC Sales 

Date Posted:
2/24/2010 3:46:28 PM

Question
Are these one time use or can they be sterilized for multiple use

Answer
These are multi-use forceps. 

Date Posted:
2/24/2010 2:14:22 PM

Question
Will this also provide compression? I am recovering from a traumatic foot injury and have used a stockinette that is stretchy. I just need them to cover up the scars on my foot and provide a little compression when wearing sneakers, open shoes, etc. Please reply ASAP. Thanks!!

Answer
Unfortunately, we do not have any stockinettes that will also provide compression other than our Medical Compression Stockings & Hosiery.  There is a company that supplies a stockinette that is 92% cotton and 8% elastic that will provide the slight compression you may need. 

Date Posted:
2/24/2010 2:14:00 PM

Question
Has this been tested against a mercury standard? Any published data? I've found many digitals to be inconsistent compared to aneroids. Any suggestion for further reading? Thank You!

Answer

Dear Dr. Novak:

Thank you for your inquiry.  This items is manufactured by Omron Corp.  You can direct your inquiry to the company by visiting their site at www.omron.com.  We do not have access to any of the studies you have requested.

Date Posted:
2/24/2010 1:32:00 PM

Question
what is the size of the unit?

Answer

The assembled dimensions are:

30in High
18in Long
12in Wide
3in Casters

Date Posted:
2/24/2010 12:38:25 PM

Question
I would like to know how I can get in the mail the instrution booklet on this mattress--My 73 year old uncle has this mattress and misplace his booklet----Please email me back as soon as possible-----THANK YOU MARLENE ZOTTI-----ZMARLE@AOL.COM----

Answer

Dear Ms. Zotti:

Are you certain this this the same mattress you have at home?  Otherwise, the information we send you will not be applicable.  Who is the manufcaturer of your mattress? 

Date Posted:
2/23/2010 5:30:41 PM

Question
Do you accept prescription and then subsequently bill the insurance?

Answer

Dear Jean:

Thank you for your inquiry.  Unfortunately, we do not bill insurance companies, at this time.   

Date Posted:
2/23/2010 5:10:52 PM

Question
Hello. I am a student at Worcester Polytechnic Institute and am doing my senior project on new stretcher designs. Is there any chance that I could get a more detailed drawing of your Ferno 29M with appropriate dimensions. This would be a big help for me. Anyways thanks a bunch!

Answer

Dear Jonathan:

Visit  www.ferno.com for the information you require.  Good luck with your project.

Date Posted:
2/23/2010 2:41:53 PM

Question
do these gowns have the openings on the sides? thanks

Answer

Dear Traci,

Thank you for the inquiry. These gowns are open in the back. The only slits on the sides are for the arms.  If you have more questions, please let us know.

Respectfully,

MSEC

Date Posted:
2/23/2010 11:17:51 AM

Question
Please help us buy this bed for our little girl she is 9yrs old and is from Mexico. We have Tricare Standard for Primary Ins. and Mediplus thur. Hartford for secondary. We need this bed very much. She has out grown her crib but still needs a cribs with full rails. The safe bed is too closed in.

Answer

Dear Ms.  Goodwin:

Thank you for your inquiry.  Unfortunately, we do not accept insurance coverage.  

 

Date Posted:
2/22/2010 7:43:33 PM

Question
I would like to know if you could ship this table internationally. If so, I would buy it in the US and have you ship it to Ecuador. Please let me know if this would be possible and how much it would cost. Thanks.

Answer

Dear Rene:

We do ship products internationally and will be happy to deliver a product to your desired destination.  However,  all international shipments require advance prepayment via bank wire transfer.  For more information, please contact Christina Villa, christina@msecompany.net or 877-706-4480 x 107.

Date Posted:
2/22/2010 6:10:55 PM

Question
How do I properly disinfect this specific sigmoidoscope?

Answer

 Dear Ms. Foster:

Please contact www.sterilmed.com.  This company specializes in reconditioning of scopes and should be able to provide you with the requested information.

Date Posted:
2/22/2010 5:22:35 PM

Question
hi can i use the life pak 300 just like an aed for a bls non-emergency company...

Answer
Life pak 300 serves the same function is an AED, but requires more technical knowledge to use.  AEDs are designed to be used by casual users in emergency situations. 

Date Posted:
2/22/2010 4:43:35 PM

Question
Other than the temperature range, what other markings are usually found on glass thermometers?

Answer

Unfortunately, we no longer carry any glass or mercury thermometers.  This item is inactive on our website and discontinued from our inventory.

Date Posted:
2/22/2010 1:43:17 PM

Question
I need a strong supportive walker for an unstable Mom w/arthritic knees that go out on her. She has one but it's very flimsy. Do you recommend this one or the bariatric walker?

Answer

Dear Rebecca:

In order to better assit you, please lets us know the following information regarding your mother:

We look forward to hearing from you. 

Date Posted:
2/22/2010 11:33:22 AM

Question
we are looking to replace some of these units at our chiropractic office. I tried to click on the link on your FAQ for special pricing for medical professionals but it didn't work. Can you send me what the pricing would be for this machine for a chiropractic office?

Answer
Thank you for your inquiry. Please check your email for the formal quotation, if you have any questions please contact me at 1-877-706-4480 x 108 (kgilbert@msecompany.net)  

Date Posted:
2/22/2010 10:58:29 AM

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