Ask The Pros:

Question
It is hard to tell exactly what the labcoats will look like from the pictures. I am looking for a labcoat similar to those worn by the doctors on the tv series, "House MD": one upper pocket, two lower pockets, two vents for accessing pant pockets, a belt as well as button closure, and a slightly contoured waist fit. Could you plese let me know if you have anything like that. Also, do you have sizing information available? Thank you in advance.

Answer

Dear Mohsin,

Thank you for your inquiry.  Though we are unfamiliar with the lab coats used on "House MD" we do have lab coats that fit your description.  What size(s) do you need?  Provided this information, we should be able to accomodate you.

Thank you,

Date Posted:
5/7/2006 9:18:53 PM

Question
I have a Novametrix CO2SMO Oximeter Capnograph ETCO2SpO2 Monitor. My question is:I don't have the CAPNOSTAT® mainstream CO2 sensor with patented solid state design. And I don have the oxymeter's cable and sensor.The equipment works good, but i don't know the price of the sensor, cable and mainstream CO2 sensor. Do you have it? could you sell me that new or used? How much it cost?Thank You Very Much

Answer

Dear Diego,

We appreciate your inquiry, however, we do not sell parts for pulse oximeters.  We suggest that you contact the manufacturer - Novametrix (1-800-345-6443) - to see if they can help you.

Thank you,

Date Posted:
5/7/2006 10:18:06 AM

Question
We are loking for cabinets for students to store their Hard Drives when not using them in their college classes.( Approx 100 units maximum depth is 8 inches due to existing space restrictions Can be +/- 12w x 12 h. Ability to change locks each semester is a factor.

Answer

Dear Bill,

Thank you for your inquiry.  The most secure line of cabinets we supply is our line of narcotic cabinets.  We advise that you evaluate our entire inventory to find the specific model that will meet your requirements.  Below are a few of the narcotic cabinets we carry that meet the specifications in your inquiry.

Double Door Narcotic Cabinet

Double Door Narcotic Cabinet

Single Door Double Lock Narcotic Cabinet

Single Door Single Lock Narcotic Cabinet

If we can be of further assistance, or if you have additional questions, please call our customer service department at 1-877-706-4480.

Thank you,

Date Posted:
5/6/2006 10:48:47 PM

Question
I want to order from you a boston scientific microvasive gastrostomy device replacement button 22fr. x 2.4 cm. Can you answer me as soon as you can whether you can provide it to me?

Answer

Dear Jorge,

We appreciate your inquiry, however, we do not have this item in our inventory at this time.

If we can be of further assistance, or if you have additional questions, contact our customer service department at 1-877-706-4480.

Thank you,

Date Posted:
5/5/2006 10:29:48 PM

Question
I'm looking for medical tiny blankets that we can use in emergency situations.

Answer

Dear Gordana,

Thank you for your inquiry.  Could you provide us the dimensions (LxW) of the blankets your are searching for?  Provided this information, we should be able to accommodate you.

Please feel free to contact our customer service department at 1-877-706-4480.

Thank you,

Date Posted:
5/4/2006 10:36:30 AM

Question
I have diabeties and am on my feet for long periods of time outdoors. I need assistance in finding a lightweight pair of waterproof/gore-tex type boots. Since these will be worn with a uniform they must be black. These can be either 6 inch or 8 inch boots. Do you have any suggestion?

Answer

Dear Paul,

Thank you for your inquiry.  Unfortunately, we don't carry any boots whatsoever.  We do carry a wide array of shoes specifically designed for people with diabetes, but according to your inquiry, these shoes won't be sufficient for your work environment.  We suggest directing your inquiry to an organization that specializes in specialty work boots, whether it be a specific manufacturer or retailer.

Thank you,

Date Posted:
5/3/2006 4:51:45 PM

Question
Dear SirPlease to give us an example of the SOP for IV solutionBest RegrdsDr. Choukri

Answer

Dear Dr. Choukri,

We appreciate your inquiry, however, we are unable to meet your request at this time.

If we can be of further assistance, please call our customer service department at 1-877-706-4480.

Thank you,

Date Posted:
5/3/2006 9:38:10 AM

Question
My 67 yr old mother has been dx with copd. In the hospital she was given breating treatments with albuterol med. She has shortness of breath and coughing with a loose rattle, she does not have a productive cough. After her 6 wk check up her dr refused to give her the neblizer for treatments. Does a person dx with COPD/emphysema not need to take breating treatments only if they are sick? Wouldn't these treatments periodically help her in the long run to have better quality of life.

Answer

Dear Tammy,

We appreciate your inquiry however, due to the diagnostic nature of your question, we suggest you get a 2nd opinion from another physician.  If it is determined that your mother needs a nebulizer, we do have them in our inventory and we will be more than happy to help you purchase a model that will fit your mother's specific needs.

Thank you,

Date Posted:
5/2/2006 9:59:30 PM

Question
I am wondering if your company supplies lymphedemia sleeves.If yes, how much do they cost? (I don't have insurance)

Answer

Dear Roberta,

Thank you for your inquiry.  At this time we do not have any lymphedema sleeves in stock.  However, we do carry a wide inventory of compression stockings at various prices.  Take a moment to evaluate our inventory and you'll be able to determine if there is an item that will be helpful to you:

Compression Stockings

If we can be of further assistance, please call our customer service department at 1-877-706-4480.

Thank you,

Date Posted:
5/2/2006 7:19:46 PM

Question
Mine is corroded. Do you have one and if so how much is it. Where are you located.Thanks

Answer

Dear Charles,

Thank you for your inquiry.  Unfortunately, we don't carry parts for lift chairs.  Please contact the manufacturer and they will be able to assist you.

Thank you,

Date Posted:
5/2/2006 1:53:20 PM

Question
I am looking to purchase ethylene oxide sterilization pouches in four very large sizes.(51" x 40")(66" x 44")(72" x 67")(64" x 20") I amlaunching a business that will need these pouches starting in July of this year. Thanks much!

Answer

Dear Ken,

We appreciate your inquiry, however, we do not carry these items at this time.

If we can be of further assistance to you, or if you have additional questions, please call our customer service department at 1-877-706-4480.

Thank you,

Date Posted:
5/1/2006 3:26:24 PM

Question
I'm looking for the kind of hose that they put on you when you've had surgery to keep you from getting blood clots. They are electric and they pump up and massage your legs.

Answer

Dear Helen,

Thank you for your inquiry.  It appears you are inquiring about pneumatic appliances.  Please follow the link below to see if these items will meet your needs:

Pneumatic Appliances

If we can be of further assistance or if you additional questions, please call our customer service department at 1-877-706-4480.

Thank you,

Date Posted:
4/29/2006 7:36:35 PM

Question
I am Looking for USED dental lab equipment. in good working condition

Answer

Dear Joe:

Thank you for your inquiry.  Unfortunately, at this stage we only carry new dental equipment. Please let us know if you have any other questions.

Date Posted:
4/29/2006 2:56:01 PM

Question
Where can we get this unit serviced. We live in Hollywood Fla.

Answer

Dear Mr. Marino:

Please visit the following website for a listing of service centers in your area http://www.invacare.com/cgi-bin/imhqprd/inv_dealer/sc_main.jsp?s=0.

Date Posted:
4/29/2006 9:41:39 AM

Question
I need a new probe for a Novametrix 512 handheld pulse oximeter. Can you send information including price? Thanks, Lex

Answer

Dear Lex,

We appreciate your inquiry, however, we currently do not have these specific probes in stock.  Sorry for the inconvenience.  If we can be of further assistance, please call our customer service department at 1-877-706-4480.

Thank you,

Date Posted:
4/27/2006 6:57:28 PM

Question
i have bought lots of memory foam pillowssome to soft to hard or cheaply made iam a side sleeper can you recommend one of your pillows to releif neck pain, stiffness in morning and shoulder discomfort iam 5' 6" med built female please help i was looking at your pillows but want to get the right one for my problem iam a side sleeper thank you

Answer

Have you considered getting a SOFTEZE Body Pillow 52" x 16" which will keep you more comfortable on your side by supporting your entire body in addition to your neck and head.

Date Posted:
4/27/2006 12:48:36 PM

Question
I was wondering if with a NellCor Pulse Oximeter 595 it was possible to do near-real time data acquistion and communicate that with a computer. We are developing a device that we would like to encorporate a pulse oximeter into and would need to be able to interface with it directly. I was wondering if you had any information on that, or would refer me to any other oximeters that would work.Thanks

Answer

Dear Kevin,

We appreciate your inquiry, however, we suggest you contact NellCor at 1-800-NELLCOR to gain a broader understanding of the applications this specific pulse oximeter has.

If we can be of additional assistance in the future, please call our customer service department at 1-877-706-4480.

Thank you,

Date Posted:
4/27/2006 11:15:52 AM

Question
Who makes and distributes these wraps. They are like Ace ankle wraps.

Answer

Thanks for your inquiry,

Unfortunately, we do not carry these on our website. However, this website may be able to help you. Good luck in your search! If you have any questions please call 877-706-4480.

Respectfully,

Date Posted:
4/25/2006 7:17:03 PM

Question
dear mse company I have of question did you guys get the problem with the contral on my bed worked out if not can I get other same bed and make payments on it if not all just save for other same bed the item number on my bed is tb30rve and my phone number is 469 226 7982 im allways home on mondays and tuesdays and wednesdays and thursdays from monty benton

Answer

Dear Mr. Benton,

We have tried several times to call you but we have not gotton an answer. We will call again this afternoon.

Respectfully,

Date Posted:
4/24/2006 11:24:44 PM

Question
I am looking for a Quickie GPSwingaway Manual Chair together with the price in stirling UK Would appreciate a supplier

Answer

Dear Haslam,

We appreciate your inquiry, however, we do not carry this specific brand of manual wheelchair.  We are located in Houston, Texas in the U.S.A.  Shipping and handling such items from the U.S. can get quite expensive.  Perhaps locating a local medical equipment retailer or distributor would be a more suitable option for you.

If we can be of further assistance to you or if you have additional questions, please call our customer service department at 1-877-706-4480.

Thank you,

Date Posted:
4/24/2006 4:48:23 PM