Ask The Pros:

Question
Hi, we are looking to purchase TWO twin mattresses just top, not box spring. We need a totally waterproof mattress, not a mattress cover. please help ! Thanks so much !

Answer

Dear Linda,

Thank you for contacting us. All of our mattresses are water/fluid resistent because they are all hospital grade. Please take a look:

http://www.medical-supplies-equipment-company.com/product/ppf/param/2013_0__1_true/product_search.asp

I would not buy an innerspring, the shipping is more than the mattress.

Respectfully,

Christina Villa - MSEC Sales 

Date Posted:
1/4/2011 1:39:21 PM

Question
Would it be possible to get a shipping quote for this item Eco-Friendly Table w/ Shelf Item# 03-02018CLT to zip code 01230, outside delivery is fine. Also, is professional pricing different for this item? Thanks

Answer
The estimated shipping time for this is 7-10 working days from the time of order placement.  The shipping cost is approximately $82.45 via FedEx Ground. 

Date Posted:
1/4/2011 1:10:14 PM

Question
I have a perscreiption for my dad to get a medical lift chair. He is 465 lbs. and barely has use of his legs. He has lymphedema, morbid obisity and cannot get around very well. How do I use the perscription and bill insurance? He has humanna gold Plus insurance in Louisiana. Please advise. Thank you, Brian P. Forrest

Answer

Dear Mr. Forrest:

Thank you for your inquiry.  Unfortunately, we do not accept insurance coverage at this time.  However, if you so desire, we will be happy to provide you with supporting documentation, so that you can bill the insurance provider directly. 

Date Posted:
1/4/2011 12:42:32 PM

Question
Does this box have a double lock Are there any photos to show the inside of this cabinet? Love the dimensions of this cabinet but wonder about adjustability of shelves and option to add more shelving. Let me know.Janne DalyMinnesota Valley Surgery CenterBurnsville, MN 55337

Answer

Dear Janne,

Thank you for the inquiry. This cabinet does not have a double lock. You can tell by the sides of the cabinet where the shelves are perforated to give you an idea.

Respectfully,

Christina Villa - MSEC

Date Posted:
1/4/2011 8:05:25 AM

Question
My company wants to present some Electric bed for Pediatrician to the Hospital in HaNoi, and HoChiMinh City in Viet Nam! And we are appreciate your help. Can you send us some catalogue of this Electric Youth Bed Thank you so much!

Answer

Attached is the manufacturer cut sheet for this item.  Unfortunately, we do not have any additional literature available for this product.  Note, this spec sheet is for the manual unit, electrical components are the only difference.

http://www.nkmedicalproducts.com/files/NK%20Youth%20Bed_115M-H.pdf

Date Posted:
1/3/2011 9:57:54 PM

Question
Are there any hydrotherapy units available that I can use in my bathtub?

Answer

 Dear Don,

Thank you for contacting us. Unfortunately we do not have units for home use bathtubs.

Respectfully,

MSEC

Date Posted:
1/3/2011 4:11:35 PM

Question
do you know the dimensions of this item. Is it 20 or 24 inches in length.Thank you

Answer

Dear Kevin:

Cervice Hydrocollator Moist Heat HotPac is 24 inches long.

Date Posted:
1/3/2011 3:14:32 PM

Question
The space I have to work with is 16 in. The product details are a little confusing--Width adjustment between armrests: 8in-24in What is the actual width sizes Thank you!

Answer

Dear Ms. Helton:

Thank you for your inquiry.  The width of the side arms can be adjusted from 8 all the way up to 24 inches, depending on your space limitations.  Given that you are limited to 16 inches, this product will work for you. 

Date Posted:
1/3/2011 12:31:46 PM

Question
Are the personal alarsm Item L2028PSY available. I was told by our supply people that these were out of stock. If they are out of stock when to you expect them to be available again

Answer

Dear Gayle,

Thank you for the inquiry. We are expecting the alarms to be in early March 2011.

Thank you.

Respectfully,

MSEC Sales 

Date Posted:
1/3/2011 9:54:07 AM

Question
We plan to buy a few patient chairs which would be used for ophthalmic surgery fako and vitreoretinal which is basically in local anesthaesia. Which configuration you suggest

Answer
Thank you for your inquiry. The above chair is ideally for patients over 350 lbs, if you're looking for something more suitable for patients under 350 lbs I would recommend Medical Recliner Chair

Date Posted:
1/2/2011 8:18:08 AM

Question
Do you have agent or distrebuter in Egypt

Answer

Dear Dr. Ahmed:

Thank you for your inquiry.  We do not have a representative in Egypt, but we do ship products world wide.  Please let us know what items you may be interested in and we will be happy to provide with a quote.  Happy New Year! 

Date Posted:
1/1/2011 7:06:44 AM

Question
I am looking for a lift sheet for an old hoyer lift. The sheet is shaped something like this one without the hole and has spaces on the bars for two connector/chains/straps on each one.

Answer

Dear Glenda,

Thank you for contacting us. Do any of the following match what you are looking for:

http://www.medical-supplies-equipment-company.com/product/ppf/param/1437_0__1_true/product_search.asp

Respectfully,

MSEC

Date Posted:
12/31/2010 4:11:49 PM

Question
im interested in your pediatric crib. pls call

Answer

Dear Mr. Trevino,

Thank you for contacting us. I tried calling the number you provided but it was busy. Please give us a call to discuss the pediatric crib. 1-877-706-4480

Respectfully,

MSEC

Date Posted:
12/31/2010 2:06:54 PM

Question
Is it a must to use calcium alginate dressing if it is draining good

Answer

Dear Mr. Harley:

The dressing does help with the healing process.  You may not need to change the dressings as often, but it is a good idea to keep it on until the wound has healed. 

Date Posted:
12/31/2010 1:38:58 PM

Question
Does this cart fit D size tanks as well

Answer

Dear Lisa:

Thank you for your inquiry.  Unfortunately, this cart is designed for E size tanks.  At this time, we do not have a retail package for a D size cart.

Date Posted:
12/31/2010 11:45:41 AM

Question
just diagnosed with carple tunnel syndrome in both hands/wrists. I need to sleep with some support. Is this what I need.

Answer

Dear Ms. Cohen:

Thank you for your inquiry.  This will certainly help you with your condition.

Date Posted:
12/31/2010 8:22:14 AM

Question
Im petite. Does this pillow have one side more narrow than the other for those of smaller stature

Answer

Dear Ms. Williams:

Thank you for your inquiry.  The pressure and the height in the lobes can be adjusted with the pressure pump.  Therefore, you should be able to adjust the pillow to your comfort level. 

Date Posted:
12/31/2010 12:13:40 AM

Question
I have spinal stenosis with compressed c2 through c6, and am looking for a recommended home therapy kit. I have seen numerous neurosurgeons and some have recommended therapy and surgery. I appreciate your thoughts and recommendations.

Answer

Dear Ms. Abney:

Thank you for your inquiry.  Unfortunately, we can only provide you with some products suggestions.  Take a look or show the following list to your doctors and let them make a recommendation on which product(s) may work best given your condition. 

Date Posted:
12/30/2010 9:42:48 PM

Question
Of what kind foam are all of these mattresses madeThanks.

Answer

Dear Justyna,

Thank you for the inquiry. The foam is your standard hospital foam that has been compressed.

Respectfully,

MSEC

Date Posted:
12/30/2010 9:31:26 AM

Question
necesito una cotizacion para una orden de compra com mas the 150 partes medicasproductos medicos, por favor dejarme saber donde puedo enviar la orden para una cotizacion, esto es para america latina

Answer

 Sra. Perez,

-Christina Villa

Date Posted:
12/30/2010 8:55:42 AM