Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

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Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Does this regulator require a prescription

Answer

No, this regulator does not require an Rx.

Date Posted:
8/30/2010 9:24:16 PM

Question
Will this regulator work with C tanks How soon would it ship?

Answer
This will work with up to E tanks.  This ships within 7-10 working days.

Date Posted:
8/30/2010 9:22:14 PM

Question
Hi we are looking to buy 28500 bed sheets. can you give us a quote.but we have to make sure that the bed sheet are made in US.

Answer

Dear Marc,

Thank you for the inquiry, unfortunately, all of our sheets either come from China or India.

Respectfully,

MSEC

Date Posted:
8/30/2010 7:19:43 PM

Question
Is this thermometer for axillary use only. Its appearance thin tip doesn't look appropriate for rectal use

Answer
This can be used additionaly for rectal and axillary use.

Date Posted:
8/30/2010 5:07:22 PM

Question
Is there a HCPICS code for this item

Answer

Dear Ronnie,

There is not a HCPCS code for this item.

HCPCS Disclaimer: HCPCS codes and Home Health Consolidated Billing codes provided are intended as general guidelines only. MSEC does not guarantee coverage or reimbursement of any products. You must address all coverage and reimbursement issues (including the correctness and accuracy of codes) with your individual payers. It is your responsibility to ensure the accuracy and appropriateness of each claim you submit, in accordance with all applicable payer requirements.

Date Posted:
8/30/2010 11:27:22 AM

Question
Is there an adapter or a way to connect and fill a hf2postE cylinder...the Ds Big Brother..from an invacare home fill unit thanx

Answer

Dear Stan:

Thank you for your inquiry, but we are not aware of an adapter which may suite your needs.

Date Posted:
8/29/2010 10:46:52 PM

Question
I WORK WITH DISABLED CHILDREN AND IM CONSTANTLY ON THE FLOOR CRAWLING AROUND WITH THEM.I AM LOOKING FOR BRACE THAT WILL ALLOW ME DO THAT.

Answer

We do have a couple of questions to determine if this would work for you:

Date Posted:
8/29/2010 6:43:52 PM

Question
Patient is dual amputee below the kneesweighing 120 lbs. Is this the rightsling Currently using six pointsling without padding and want to getsling with padding.

Answer
This sling would be sufficient as it has the six point connection and is padded per your patient's needs.

Date Posted:
8/29/2010 1:44:33 PM

Question
We would like to know the price for this equipment.SandH also.Do you have replacement parts We also need a LCD monitor for a equipment like this we already have.

Answer

Thank you for your inquiry.  Please contact Universal Eye Care at 800-203-0616.  Ask for Ken Matley and for better pricing indicate that you were referred to him by Gary from Medical Supplies & Equipment Co.

Date Posted:
8/29/2010 10:44:09 AM

Question
Can you dilever to Doha-Qatar? how long will it take and what is the cost?

Answer

Dear Hamed,

Thank you for the inquiry. We can only deliver to the nearest international airport. It usually takes 15-20. The shipping for one of the units is $172.33.

Respectfully,

MSEC 

Date Posted:
8/29/2010 3:40:35 AM

Question
Do you have anything that covers the ear and keeps out water when I wash my hair. I have tried cotton wool, wax ear plugs and medical ear plugs and I seem to get infections every 6 months. Any Ideas or products ??????

Answer
Unfortunately, we do not have any type of ear cap or cover in our inventory. 

Date Posted:
8/28/2010 4:50:02 PM

Question
price and availability of Sigvaris 863CM4M30 Size M$ color Khaki or equal product

Answer
Unfortunately, we do not have this product in our inventory.  Please try: http://www.legsmart.com/mens-knee-high-sigvaris-select-comfort-mens-knee-high-p-199.html 

Date Posted:
8/28/2010 12:49:18 PM

Question
Good afternoon. Prompt please. What mail service youve sent my order. I want to follow him

Answer
As stated previously, a portion of your order is delayed due to backorder.  It will ship by US Post and when it ships, tracking will be provided to you. 

Date Posted:
8/28/2010 2:04:30 AM

Question
my wife has hand and foot syndrom from the chemo shes undergoing, and she said it feels like walking on broken glass at the ball of her foot. Would these shoes help to cushion the balls of her feet enough to give her relief Thanks for your time, Bob

Answer

Bob,

Thank you for the inquiry. I am very sorry to hear about the situation. Here is what we suggest:

http://www.medical-supplies-equipment-company.com/SP/PPF/Param/314703_0_1_0/Products.asp

Respectfully,

MSEC

Date Posted:
8/28/2010 12:46:49 AM

Question
N Code 529 with alarm then it shuts down--can you help

Answer

Dear Corinne,

Thank you for the inquiry. Please call Medical Concepts at 850-638-5430 and ask for Tim.

Respectfully,

MSEC

Date Posted:
8/27/2010 8:40:57 PM

Question
General transport stretcher #0501S80HPMMD How long does it take from the time of order to ship? Thank you.

Answer

Dear Wanda,

Your rep, Brittany is going to contact you with a quote. Thank you for the inquiry.

Respectfully,

MSEC 

Date Posted:
8/27/2010 3:08:02 PM

Question
Could you please send me a current quote for this microscopeThanks,Jeff

Answer
Thank you for your inquiry. Please check your email for a formal quotation.

Date Posted:
8/27/2010 12:34:50 PM

Question
Do you bill to insurance. I have Empire bluecross blue shield an need an iontopheresis machine.

Answer

Dear Giscard:

We do not bill insurance.  We are, however, able to provide with the supporting documentation to enable you to file a claim directly with your insurance company.   

Date Posted:
8/27/2010 10:44:51 AM

Question
Are these boots steel or composite toe

Answer

Dear Jason,

Thank you for the inquiry.  Unfortunately, the toes are made of genuine thick leather, not steel.

Respectfully,

MSEC

Date Posted:
8/27/2010 6:58:25 AM

Question
Do you have privacy covers for L/S 01RCNIPU

Answer

Dear Dan,

Thank you for the inquiry. This cart actually comes with a lock up option. Please see below:

lock2 lock1

Date Posted:
8/26/2010 1:55:53 PM

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