Ask The Pros:

Question
I AM A LONG TIME T7 PARALYTIC WAS GIVEN BOTH BASE AND PORTABLE UNITS, BUT WAS NEVER TRAINED TO WHERE TO PLACE THE PADS TO EXERCIZE WHICH MUSCLES.WHERE CAN I GET A MANUAL OR MEDCIAL BOOK ON THIS SUBJECT.

Answer

contacted customer via phone CC

Date Posted:
12/2/2006 2:20:59 AM

Question
i need medical equipment to help poor circulation in my legs

Answer

Dear Francesca,

Thank you for the inquiry. Please visit our website: www.msecompany.net and search for TENS UNIT. Read the description and decide which unit fits you best.  Please consult a doctor before ordering and to see if this is the best treatment for your condition.

Respectfully,

MSEC

Date Posted:
12/1/2006 12:53:37 AM

Question
I am looking for a specific product. It is called a twofer needle. It is a 16gauge needle and is used to dilute powder iv drugs. It is a vented needle. The supplier we normally order through (Baxa Corp) is on an 8-10 week backorder. Can you find this item somewhere else? Thank you for your assistance.

Answer

Dear Charles Martin,

Thank you for the inquiry, however we do not sell twofer needles. Try www.msdistributors.com 

Respectfully,

MSEC

Date Posted:
11/30/2006 1:40:55 PM

Question
Do you have a source for door/wall hanging storage units for Isolation rooms in hospitals?

Answer

Dear Helen,

Thank you for inquiry.  In order to address your question accurately, we need to know the voltage, length, and weight capacity desired. Please advise.

Respectfully,

MSEC

Date Posted:
11/29/2006 1:33:07 PM

Question
In addition to the "equipment" for hand rehabilitation in your website, do you have something more therapeutic or soothing? Something similar to a foot bath, perhaps, only for hands? (Soak hands in warm vibrating water?) My husband's hands are becoming very arthritic. Thank you.

Answer

Dear Elaine,

Thank you for the inquiry.  It sounds like a paraffin therapy might be the answer to aching pains from arthritis.  Please go to our website (www.msecompany.net) and search Item #: 046THCMM.  Call us if you have any additional questions.

Respectfully,

MSEC

Date Posted:
11/29/2006 11:01:53 AM

Question
l take a 8 wide shoe.. are your sizes the same as any other retailer.. would l order the same size here??.. l have asked this question to you before and did not get a response... please let me know so l can make my order

Answer

Dear Susan,

Thank you for the inquiry.  Yes, our sizes are the same as any other retailer.

Respectfully,

MSEC

Date Posted:
11/29/2006 6:16:26 AM

Question
We are replaceing our eductor and would like information on a new system.

Answer

Dear Barb,

Thank you for the inquiry, however we do not have any eductors available.  Please visit http://www.eductor.net/ for help and/or assistance.

Respectfully,

MSEC

Date Posted:
11/28/2006 5:11:59 PM

Question
I am looking for used bed rails for my mother she needs support getting up and is low income I need something reasonable,

Answer

I contacted customer

Date Posted:
11/27/2006 6:49:27 PM

Question
I purchased the pediatric shower gurney from your company but I need to find a safety belt for it. Can you help? Mary Jane

Answer

Dear Mary Jane,

Thank you for being a valued customer.  We do have a safety belt for this item.  We don't have it on our website, we are currently updating the products. If you would like to order, they are sold in pairs for $47.65. Please call 1-877-706-4480 and ask to place a custom order, your item to reference is #PDSGBELT.

Respecfully,

MSEC

Date Posted:
11/27/2006 3:39:55 PM

Question
I live in Cincinnati, Ohio. I am having a difficult time finding a rollaway bed that is sturdy and and the frame is strong. The use of this bed is for a caregiver who will be sleeping on it on a continues basis. I can not find anyone in Cincinnati that can help me locate a really good, strong and durable rollaway bed. HELP!!!

Answer

Dear S. Rosser,

Thank you for the inquiry.  We have rollabeds that reach to a max capacity of 250 lbs.  Let me know if you are interested. Just visit our website (www.msecompany.net) and under the product search enter "rollaway bed" and it will pull up about 2 pages. 

Respectfully,

MSEC

Date Posted:
11/27/2006 9:14:21 AM

Question
Like many others,I am trying to locate an 4 wheeledelectic scooter that has wider than average tires and can be used on sand. Max H 24" and W 30" so collapsable seat and steering is a must. Any suggestions will be welcomed please.

Answer

Dear Marion,

Thank you for the inquiry. Please take a look at our Item #: PORTER.  Just type in "Porter" in our product search.  Our address is www.msecompany.net.  Pleae call us for a quote at 1-877-706-4480 X 107

Respectfully,

MSEC

Date Posted:
11/27/2006 9:03:28 AM

Question
I have a power neb 2 and need filters for it. Do you know where I can get them? The model number is 18002.Thank you

Answer

Dear Carmen,

Thank you for the inquiry, however we do not carry filters for the power neb 2. Please check www.rehabmart.com.

Thank you,

MSEC

Date Posted:
11/27/2006 7:18:04 AM

Question
My Dad purchased a pair of diabetic shoes and is alergic to the sole material Are there any made with a leather sole?

Answer
i emailed pics to customer from my email cc

Date Posted:
11/26/2006 10:08:34 AM

Question
i am currently looking for a used hospital bed. in the price range about 500 or less. please keep me posted if you come across any around my price range. thank you juliana cotino

Answer

Dear Juliana,

Thank you for the inquiry, however we have discontinued selling used hospital beds. I can get you a new bed (manual not electric) for about $649.  If you are interested, please call 1-877-706-4480 and ask to speak to someone in the sales department.

Respectfully,

MSEC

Date Posted:
11/25/2006 5:54:45 PM

Question
good morning.. l am interested in W108XAFHI runner.. i take size 8wide/sometimes xwide..how do your sizes compare..is your xwide extremely wide??

Answer

Dear Susan,

Thank you for the inquiry.  Our x-wide is rather wide, gives much more extra space for swelling.  The x-wide is a little bigger than the wide, but not too much.

Respectfully,

MSEC

Date Posted:
11/25/2006 8:55:59 AM

Question
Hi, we have a new policy where I work and can only wear carribean blue? I like jackets that have style, ties in back etc..pants with flair legs. Can you please let me know what uniforms have this?

Answer

Dear Cheryl,

Thank you for the inquiry.  Please view item #20573MD or #J0588MD on our website (www.msecompany.net)

Thank you,

MSEC

Date Posted:
11/23/2006 5:58:51 PM

Question
What are some of the stethoscopes you carry that are reasonably priced?

Answer

Dear Danielle,

Thank you for the inquiry.  Please search our website (www.msecompany.net) and enter "stethoscopes" in the product search.  After your search is complete, on the right side of the screen you will see the option to sort your results. Just select "ascending" and the least expensive stethoscopes will be the first choices.

Thank you,

MSEC

Date Posted:
11/23/2006 5:50:11 PM

Question
where can i get the lancet of a glucometer of Boherringer and Manhem , indiana police , USA . make glucometer nameed as Accu check advantage ; model no. 768 , bar code no. 7682163901. ? we stay in india so please let us know the source from india specially in BOMBAY OR MUMBAI.

Answer

Dear Dr. Shinde,

Thank you for the inquiry, however we do not have a source from India that distributes the lancets.  If you would like to order, please contact us via email at info@msecompany.net so we may get a shipping estimate.

Thank you,

MSEC

Date Posted:
11/23/2006 9:48:42 AM

Question
I need a base for a floor model flourescent lamp. Can you help?

Answer
I have contacted this customer. CC

Date Posted:
11/22/2006 7:30:47 PM

Question
I purchased some Sierra Footworks socks in Florida #DS5508. Do you sell them?

Answer

Thanks for your inquiry,

Unfortunately, we do not sale this name brand or type of socks. We apologize for any inconvenience. If you have any questions please feel free to call 877-706-4480

Respectfully,

Date Posted:
11/22/2006 1:45:52 PM