Ask The Pros:

Question
Hi Hello we are looking for a new supplier for the Medical scissors item: 0707-32JJ can you please confirm what information you will require for this quotation Thank you

Answer

Dear Mr. Acosta:

Thank you for your inquiry.  You can simply email us the quantity along with the item number and shipping destination.  We will generate a quote and proceed from there.   You can email your request to brittany@msecompany.net.

Date Posted:
1/5/2012 2:00:04 PM

Question
I want to buy a Nellcor Dura-Y Multisite Sensor Model D-YS, but I dont know which are the main steps to order this product.Thank you in advance Dana Esian

Answer

You may purchase the product on our website www.MSEC.co and international orders may be paid by means of PayPal or wire transfer.  Please note, this item is currently not in stock and may take 4-6 weeks to ship out.

Date Posted:
1/5/2012 1:37:46 PM

Question
I have a 17 Month old with CP reflux and aspiration issues. She's very low tone and somewhat spastic. I need a crib that is adjustable to raise the head and legs so she doesn't slide to the bottom. I was looking at the hospital crib with the gatch deck. Is that the best option or do you recommend others? Is it an option that medicaid would pay for?

Answer

A crib with gatch deck seems to be the best option according to your daughter's condition.  The head rest adjusting up should aid in the reflux/aspiration and the knee section adjustment would help with keeping her semi-stationary.  This would be a position used while she is lying on her back.

Unfortunately, we do not have any supporting documentation on this line of cribs to be covered by Medicaid.

Date Posted:
1/5/2012 12:54:19 AM

Question
I cannot seem to find a place to log out. I tried exiting and when I came back I will still logged in. Not real fond of that. I dont want to always be logged into this site, and if that is how you do it, then I need to cancel my account.

Answer

Dear Ms. Gryska:

Thank you for your inquiry.  The logout button is located in the upper left hand side of the monitor screen, almost directly below MSEC logo.  Please let us know if we can be of further assistance.   

Date Posted:
1/5/2012 12:40:58 AM

Question
My name is Kate- under the billing and shipping i accidently put karte. And i can find no place to correct it. Could you please change all places where my name should be to kateThank you.

Answer

Dear Kate:

Thank you for your order.  Your name has been corrected.   

Date Posted:
1/5/2012 12:37:05 AM

Question
We use the Ohio Incubators at Advocate Bromenn Medical Center Level 2 nursery and question when should skin vs air temperature be used.

Answer
Unfortunately we do not have any details regarding this matter.  We suggest contacting the manufacturer, GE Healthcare as they make these Ohio incubators.  Their phone number is 800-558-5120.

Date Posted:
1/4/2012 7:32:58 PM

Question
Does this vest come with a matching thyroid collar Does the vest come with a front pocket? Does the Cool-tech design increase the amount of xray exposure?

Answer
Thank you for your inquiry. The matching thyroid collar would be Thyroid Collar . There isn't a front pocket on this apron. Cool-tech is the type of design and the apron will provide the same protection as our standard aprons. Thanks

Date Posted:
1/4/2012 6:26:00 PM

Question
Body lotion for dry skin that has acne?

Answer

Unfortunately, we do not have any skin care products or lotions specifically designed to aide in skin with acne.  I have attached a link below to a website with this type of items that may be of assistance to you:

http://www.drbaileyskincare.com/acne-treatment-products.shtml

Date Posted:
1/4/2012 4:24:52 PM

Question
Require shoulder wrap/compression bandage or device to exert pressure on the top of the shoulder. Rotator cup is leaking sonovial fluid into the skin layer on top of the shoulder 100 to 180 ccs every two to three weeks. Please advise. Thank you.Steven Dohme

Answer
This item is the only product we have shown to be specifically for shoulder compression.  We have alternate products but they are considered "wraps" for cool therapy.

Date Posted:
1/4/2012 2:04:05 PM

Question
do you carry a smaller adhesive wound photo label the label has a centimeter ruler, also area to put patient id, date. the labels come in a roll.

Answer

Dear Ms. Marjes:

Thank you for your inquiry.  Unfortunately, your description does not match any of the products we currently offer. 

Date Posted:
1/4/2012 12:55:35 PM

Question
please advise what gatch position means and what is available in this crib type Thanks

Answer

Thank you for you inquiry. Please check your email shortly for more detail regarding our cribs. Thanks!

Date Posted:
1/4/2012 12:33:34 PM

Question
This cabinet features one adjustable steel shelf. Is there an option for adding more shelvesThank you

Answer
Extra shelves may be purchased for this unit.  The item number is SA10-301200-XX and the cost is $52.20/ea.

Date Posted:
1/4/2012 10:32:29 AM

Question
What is the difference between LPM liters per minute air flow and PSI pounds per square inch pressure when it comes to a nebulizer compressor. What is better Why is the Pulmo-Aide the only compressor that is certified to work with TOBI? Clear this up for me, thank you

Answer
LPM is the measurement of flow rate while PSI measure the pressure.  The higher the pressure (PSI), the higher is the flow rate (LPM) which can be pushed through a valve opening (as selected via regulator) as compared to a low pressure scenario.  We are not familiar with how TOBI certification is determined.  

Date Posted:
1/3/2012 5:45:20 PM

Question
What is height and width of bottom cabinet

Answer
Thank you for your inquiry. The dimensions of the bottom drawer is 9in height x 20in width. Would you like a formal quote including shipping charges? If so, please specify destination zip code and type of delivery. (Loading Dock, Ground Delivery or Inside Delivery)

Date Posted:
1/3/2012 5:31:00 PM

Question
dear sirI have two questions1- what is the weight of the medium sized belt because I ll take it in my luggage on plane2- average time of shipping and average costplease reply as soon as possible

Answer
This item is an accessory for our dental lead apron.  It weighs less than 2 pounds.  The shipping time frame is approximately 10 working days to ship out.  Cost for standard ground delivery (3-5 day transit) within the continental US is typically about $9.29 for one of these belts.

Date Posted:
1/2/2012 11:22:09 PM

Question
I am looking into ordering this apron for a current facility resident. His current smoking apron-he doesnt wear- because we are from Minnesota as soon as he goes out the door, the whole thing freezes solid and he can't bend it. It this apron bendable-what is the material it is made from

Answer

This smoker's apron is 100% fiberglass material.

Date Posted:
1/2/2012 2:45:20 PM

Question
We are interested in Incentive Spirometer ball type with corrugated tube. We are also interested in Spinal needles 22 ga and 25 ga : 2 boxes each. Please quote your price delivered through courier to Sohar, Oman. Thanks

Answer
Thank you for your interest in MSEC! I will just need a complete delivery address to complete your request. Once we have a complete delivery address we will promptly provide a quotation. We would also like to inform you that on all international orders, payments must be made in-full either via bank wire transfer or cashier’s check before the product is shipped. Please contact me if you have any questions.

Date Posted:
1/2/2012 12:36:29 PM

Question
Am looking for hand held humidifierFor my dry sinus passagesWe saw dr.oz show demonstrateThis item but havent been ableTo find

Answer

Unfortunately, we do not have any hand-held humidifiers available.  The other option we have would be a compact humidifier: http://www.medical-supplies-equipment-company.com/product/ppf/id/6481/new_prod_full.asp or respiratory nebulizers (prescription is required): http://www.medical-supplies-equipment-company.com/product/ppf/param/516_0__1_true/product_search.asp

Date Posted:
1/2/2012 10:41:32 AM

Question
Do you have a local store or supplier in Los Angeles, California. I need a clavicle brace I saw on your site.

Answer

Dear Carlos:

Thank you for your inquiry.  We do not have retail outlets.  You can order directly via our website.  Typically delivery is 3-5 business days, but some items may be available in our CA warehouse and can be delivered within 2 days. 

Date Posted:
1/1/2012 9:42:38 PM

Question
your price of $34.58 is for a box of how many 4x6 bandages. this doesnt say.

Answer

Thank you for your inquiry. Please click here to view the updated product, there is 10 bandages per box.

Date Posted:
12/31/2011 9:01:59 PM