Ask The Pros:

Question
Is this unit available in a 220V model?

Answer
Unfortunately, we do not currently have any 200V units in our inventory. 

Date Posted:
2/10/2010 11:26:45 AM

Question
What is the weight capacity that this stretcher can hold? Also how durable is it?

Answer
The weight capacity of this stretcher is 450Lbs.

Date Posted:
2/10/2010 10:17:11 AM

Question
Please tell me if you are able to supply the above , the cost and if there is a minimum amount which I need to order,

Answer
Unfortunately, all of the Iris Forceps we supply are toothed.  In our research for this product, it seems that most suppliers for this item are in the UK.

Date Posted:
2/10/2010 10:06:34 AM

Question
am from the philippines and i would like to know if you have a local supplier for this examining table? thank you.

Answer
Thank you for your inquiry. Please check your email shortly for a formal quotation for our exam table. 

Date Posted:
2/10/2010 2:35:17 AM

Question
Dear Sirs, I wrote to you couple months ago. I am a representative for a big trading company in Central Asia. At the moment we are interested to set a complete modern lab in Tajikistan. To be honest we don't know what modern lab should have. That is why we would like you to send us the list of equipment that the lab must have and the total price. Also let us know if you can come and teach our personnel how to use the equipment. I am currently in the US and would like to talk on the phone with you so that we can talk more in detail. Waiting for your prompt reply. Best regards, Khurshed Abdulloev 916 384 8222

Answer
Unfortunately, we are unable to advise as to what exactly your lab will need.  This all depends upon the type of testing/procedures that will be done, etc.  We highly suggest that you hire a contractor to advise you on your needs for equipment & supplies.  Once you have the needed items, you may feel free to contact us for pricing. 

Date Posted:
2/10/2010 2:32:44 AM

Question
is this available in the philippines? if it is, can i get the contact information of the local supplier here? it doesnt include a basin? not a basin with drainage tube. just plain basin exactly for the pull-out shelf, thanks hope to hear asap from your department. thanks

Answer

Thank you for your inquiry. Please check your email shortly for more information and a formal quotation.

Date Posted:
2/10/2010 2:29:00 AM

Question
what is the warranty on this bed?

Answer

 The warranty is as follows to the original purchaser:

Lifetime on welds, 5 years on frame, 1 year on all other parts and components

Date Posted:
2/9/2010 11:07:51 PM

Question
How does this stand hold the US unit on? What are the dimensions? Is the height adjustable? Thank you

Answer

Dear Denise,

Thank you for contacting us with your questions.  The unit should be placed on plate which has a screw. The dimensions of the basket is 8 x 12 inches.  The overall height of the unit is 42 inches and it is NOT adjustable.

Respectfully,

MSEC

Date Posted:
2/9/2010 12:33:16 PM

Question
Please tell me the full demensions of the cabinet. I cannot find them on the site anywhere. Thanks

Answer

Sir, this is the optional lexan doors only for any of three cabinets:

24" Ready Set Wall Cabinet = Dimensions: 24"L x 13"D x 24"H

48" Ready Set Wall Cabinet = Dimensions: 48"L x 13"D x 24"H

72" Ready Set Wall Cabinet = Dimensions: 72"L x 13"D x 24"H

Date Posted:
2/9/2010 10:00:02 AM

Question
Could you please provide electrical power requirements for this chair for specifying in architectural drawings? thank you

Answer
This chair is standard power requirements for the US of 110 Volts.  Unfortunately, we do not have an architectural drawing available. 

Date Posted:
2/9/2010 8:04:43 AM

Question
Respected Gentlemen, My name is Leandro Berwig and I am agent of DHL Express Brasil in my city Lajeado. We have a customer that needs to acquire the following products of your company: 200 units of Axglgaard Valutrode 5 cm x 9 cm 50 packages 200 units of Axglgaard Valutrode 5 cm x 5 cm 50 packages I would like to know which the total value and if the freight for DHL Express would be included. I await return, Hugs, Leandro Berwig GBT Express DHL Express Lajeado Avenida Benjamin Constant 2849 Sala 102 Lajeado RS Cep : 95900-000 BRASIL Email : globaltrad@terra.com.br Msn : globaltrade_05@hotmail.com Telefones : Comercial / fax : 51 3707-0736 Celular : 51 8142-3125

Answer

Dear Leandro,

I am sending you a quote as per your request. Thank you.

Respectfully,

Christina Villa - MSEC Sales 

Date Posted:
2/9/2010 5:28:04 AM

Question
This inquiry is for the cable for the oximeter. Would you have a contact company here in Australi that I may be able to source this from? Thank you

Answer

Dear Rosa,

Thank you for the inquiry. Unfortunately we do not have a contact company in Australia.  We sell the units as a whole. If you are looking for parts, please try contacting the following: www.partsource.com

Respectfully,

MSEC

Date Posted:
2/8/2010 11:31:13 PM

Question
Are there any recommendations for maximum temperature when warming these blankets such as in a warmer? Thank you.

Answer

Dear Ms. Dudley:

Thank you for your inquiry.  There are no specific instructions available from the manufacturer.  However, these blankets are durable and made out of 100 percent cotton, so any reasonable temparature should be acceptable. 

Date Posted:
2/8/2010 4:28:05 PM

Question
Hello, I'm interested in a universal tofflemire clamp to use in my hobby, fixing fountain pens. I understand that these clamps use some sort of steel band. Do you sell these bands, too? Thanks

Answer
Unfortunately, we do not have the matrix bands in our inventory.  You may contact Garrison Dental Solutions as a possible supplier for this item.

Date Posted:
2/8/2010 12:16:21 PM

Question
Do you accept purchase orders? Our institution is a State Community College in Alabama Trenholm State Technical College. Thanks!

Answer

Dear Mr. Perry:

Thak you for your inquiry.  We do accept POs.  Please fax a formal PO to 713-706-4161.  The document should be on official letter head, include billing shipping addresses, point of contact and an authorizing signature.  For any other questions of for shipping quotes, please contact us toll free at 1-877-706-4480 option 1. 

Date Posted:
2/8/2010 11:38:52 AM

Question
I am a physician in St. Louis Mo 63017. What would me my price for the following item including shipping? Item# 0915CLT Quantity: 1

Answer

 Dear Joe,

Thank you so much for contacting us. I just sent you a quote. Let me know what you think about it. I am available to answer any questions Mon-Fri 9 a.m. to 5 p.m.

Please let us know what we need to do in order to get your business.

Respectfully,

Christina Villa, MSEC Sales

Date Posted:
2/8/2010 9:34:19 AM

Question
Hi I'm from Malaysia I wanted to know how many gauge is your Autolet Mini Lancing Device? 2 Is it comes in 100's or 200's? 3 Any special price if I purchase more than 200 boxes? 4 Can you ship me the samples Regards, Philip Chong

Answer
 Unfortunately, I am showing this item is discontinued and inactive on our website.  We apologize for any inconvenience this may have caused.

Date Posted:
2/7/2010 8:35:14 AM

Question
we are looking for the following items, would you pls provide us ur price if so. Medical Sterile Cabinets Safe sterile storage cabinet used to preserve all sterile material reaching the warehouse prior to sending to hospital. Shall have the following features: • Dimension 460 x 250 x 320mm • Interior shall be lined with ultra-violet reflective material • Power construction: 30W and can be loaded into the delivery vehicle directly to the hospital stat warehouse. Similar to Starkey’s Ultra Violet Sterile Cabinets by Omega Scientific or other approved Manufacturer

Answer

Dear Dr. Fatahel Musa,

Thank you for contacting us. This is the closet we get to your specifications:

http://www.medical-supplies-equipment-company.com/product/ppf/id/13531/new_prod_full.asp

Respectfully,

MSEC 

Date Posted:
2/7/2010 7:16:16 AM

Question
Please advise availability, option, prices and lead time for the following; 1-Front protection Hook-N-Loop lead Aprons. 2-Gonad lead shields. 3-Thyroid Collar Lead Aprons. 4-General Sponge Set for Positioning. 5-Gloves-Gowns. 6-Transfer Board. 7-ISO Wipes. Prject Mgr VIP Aircraft Mod.

Answer

Dear Jamal,

Thank you so much for contacting us.  The general lead time for all the products is 5-10 business days. If you would like me to send a quote for all these items, please contact me at christina@msecompany.net or call me at  1-877-706-4480 x 107.

Respectfully,

MSEC 

Date Posted:
2/7/2010 1:32:07 AM

Question
I need one electrocardiograph cable for LOGOS 8821

Answer

Dear Juan,

Thank you for contacting us, unfortunately we do not sell this item. Try contacting www.partssource.com

Respectfully,

MSEC

Date Posted:
2/6/2010 11:12:48 PM