Ask The Pros:

Question

Good morning, I bought the Item# MS3C-300TSB and I need to buy a new rubber because it is damaged. I live in Florida and I need the info to buy it. Thanks for your help and I will be waiting for your help. Thanks.

Answer

Good Morning Leopoldo:

Thank you for your inquiry.  The item number for the replacement track is MS3C-CHRTRKS.  You can order it directly online.  Item is in stock.  

Date Posted:
5/8/2023 9:03:56 AM

Question

Hi, do you offer product samples?

Answer

Thank you for your inquiry.  Generally we dont offer product samples.  

Date Posted:
5/2/2023 11:29:52 AM

Question

Hello! I am seeking a quote for several GSA products for a project for NAVFAC. If someone could contact me that would be great!

Answer

Good morning, 

Thank you for your inquiry. My name is Lucinda and I will be working on your quote. Please forard a list of items needed to lucinda@msec.co and I will provide current pricing as well as a shipping estimate. 

Kind regards,

Lucinda E. 

Date Posted:
4/24/2023 3:02:46 PM

Question

Can I get a quote for the bed and standard mattress $274.90 with shipping included please? We are tax exempt.

Answer

Good morning, 

Thank you for your inquiry. I will have a quote over shortly.

Kind regards,

Lucinda E.

Date Posted:
4/24/2023 1:03:55 PM

Question

The ADA requirement for the Slope of a ramp is 1 inch of rise to 1 foot in length. This item only has an 44inch length on the ramp for a full 8 inch rise. That is 4inch rise per less than a foot, not ADA requirement. Do you have one that is appropriate

Answer

Good afternoon, 

My mane is Lucinda and I will be working on your inquiry. I'll look through some options and get back to you as soon as I have an answer. 

Kind regards,

Lucinda E.

Date Posted:
4/12/2023 4:58:43 PM

Question

Does this unit give tidal volumes per breath Will it automatically reset after each breath?

Answer

Hello, Marc.

This unit does not reset after each breath. It's programed to show your breathing volume per 1 min. 

Date Posted:
4/4/2023 12:28:43 PM

Question

Hi I would like to know if this Autoclave it is new and also if you can deliver this product to Mexico ?

Answer

Thank you for your inquiry.  We can not ship this product to mexico at this time.  

Date Posted:
3/16/2023 3:49:08 PM

Question

Fire BlanketHow many degrees Fahrenheit will this blanket hold up at 1k or 3k?

Answer

Conforms to Federal Flammable Fabrics Act CS-191-53.

Date Posted:
3/10/2023 4:08:51 PM

Question

Cost of shipping to Renmark SA want to buy this product if I can afford shipping. Pensioner.

Answer

Good Day Selma:

Thank you for your inquiry.  Unfortunately, the cost to ship it to Australia and the import duties will be more than the cost of the parallel bars.   Your best option is to check with a local medical equipment supplier.  Best of luck!

Date Posted:
3/5/2023 10:40:44 PM

Question

Do you have a reimbursement code I can give to Aetna to determine if this is reimbursable under the DME policyI have an order from my daughters MD for this device.

Answer

Good Morning Marshal:

Per our conversation on Friday, our pediatric size wheelchair trolley should be able to accomodate your daughters wheelchair.  We do need images of the chair for addtional verification.  We look forward to hearing from you.  

Date Posted:
3/3/2023 3:32:05 PM

Question

Dear Sir and Madam, We are small GC in Washington Dc and we are working on a clinic renovation that needs clinic equipment, We are looking for a vendor to provide equipment and hope that you can help us to provide materials on time. Looking forward to hearing from you Call me at 207-409-4624 or email: tpham@cc-builder.com

Answer

Good Afternoon Tai:

Thank you for your inquiry.  Please emal information regarding the project to lucinda@msec.co.

Date Posted:
2/23/2023 1:21:54 PM

Question

Hello, I would like a quote for this including the Auxiliary Drain Hose Assembly with the price of shipping.

Answer

Good Morning Simya:

Thank you for your inquiry.  In order to be able to better assist you, please confirm the model and the brand of the hydrotherapy tub.  Also, please provide us with your ship to address.  

Date Posted:
2/22/2023 10:43:17 AM

Question

Im interested in the battery operated climbing trolley for wheelchairs. This is for a short outdoor staircase on an old building. The steps are steep and slightly irregular in height.I would like to speak with someone about how to determine if this item would would work in this situation.

Answer

Good Morning Jennifer:

Thank you for your inquiry.  Based on your description MS3C-300WC Battery Powered Wheelchair Trolley should work.  Please let us know the model of the wheleechair as well as the weight of the individual to be transported. You can also take 2-3 pics of the stairs and email them to us for an additional  assessment.  Please let us know if you have any other questions.  

Date Posted:
2/19/2023 12:19:34 AM

Question

Manufacturer for the retractor please.

Answer

FSI

Date Posted:
2/10/2023 2:43:56 PM

Question

I am looking for a cart similar to this one. I need to have 4 drawers 3 that are 10 deep and one that is 3deep Is there an option for a wider cart than this one If so, can you send CAD drawings for me to review?

Answer

Afternoon Nate:

We will have options for you shortly.. We appreciate your patience.  

Date Posted:
2/1/2023 12:47:44 PM

Question

Does this come with a transport safety lock

Answer

Afternoon Mark:

We wil have a quote for you shortly.  

Date Posted:
1/27/2023 11:46:27 AM

Question

Hello,Do you have this model with door lock and warning for he changes in the temperature

Answer

Good morning, 

My name is Lucinda and I will be working on your request. Once I have pricing, I will send over a quote. Please let me know if you have any questions.

KInd regards,

Lucinda E.

Date Posted:
1/27/2023 11:25:48 AM

Question

Is this Hemi Walker adjustable for a person 52

Answer

Good afternoon, 

Thank you for your inquiry. This unit is adjustable from 28.5 in to 35.5 in. If the user is 52" tall, it will work. Please let me know if you have any questions.

KInd regards,

Lucinda E.

• Height:  28.5in - 35.5in

Date Posted:
1/25/2023 3:12:59 PM

Question

What are the inside dimensions of the Mobile Storage Cabinet: 46 x 24 x 78 inThank You,

Answer

Good afternoon, 

Thank you for your inquiry. The inside dimensions are almost the same as the external dimensions as these are constructed of 22 (1/32") gauge steel. PLease let me know if you have any additional questions.

Kind regards,

Lucinda E.

Date Posted:
1/25/2023 1:47:18 PM

Question

I need to change my email from cw@highbarcapital.com to cw@lbd.ventures I do not seem to be able to do this on my own. Can you assist

Answer

Afternoon Chris:

We will be happy to assist you.  Could you please verify your new email.  

Date Posted:
1/23/2023 2:52:51 PM