Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
My order confirmation# 112513When can I expect delivery of the product.

Answer

Dear Mr. Liebman:

These products ussually have 3-4 weeks lead time since they are manufactured as ordered.  The order was originally scheduled to be delivered next week. We'll be able to give you an update on Monday.  Thank you for your business and patience.

 

Date Posted:
2/2/2007 3:53:34 PM

Question
I am looking for a space saver, three position, medium lift chair. So far I have not found all these features that I need.Do you sell this chair? Vivian Hart

Answer

Christina is handling it.

Date Posted:
2/2/2007 2:52:01 PM

Question
Could you send me the measurements of the 3-N-1 Commode. I have a old commode I need to replace.I am especially interested in the measurements of thelid. The one I have measures 16 1/2" long by 14" wide. This size gives my wife good back support when she sits on it.

Answer

Dear Mr. Kinzie:

Thank you for your inquiry.  We have several 3-N-1 commodes. Please provide us with the item number for the one you are interested in and we will be happy to provide you the dimension.  For all questions, please feel free to call customer service at 877-706-4480.

Date Posted:
1/31/2007 9:48:41 AM

Question
My orthopaedic surgeon gave me a prescription for an AFO Texas shoehorn. The rehab facility he said could fill the prescription does not have the item and does not know where to order it from.

Answer

Dear Ms. Shintaku:

We are not familiar with this product either. If you can get a description or an image of the product from your doctor, we may be able to assist you then.

Date Posted:
1/31/2007 2:45:44 AM

Question
Hello, I was looking at your disposable stretcher sheets and was wondering would they fit over a twin size bed?My sister cares for our elder mother who often has accidents and I thought maybe there was something disposable to use instead of a regular sheet that always has to be washed. I see there are different sizes so I will have her measure the mattress but a standard twin sheet is 39X76 and you have some that would work. Just didn't know if they would go over the thickness of a mattress.Would appreciate some help on this before I purchase them.Thank you.

Answer

Dear Elizabeth:

The size shown on the product description is the actual size for the sheet.  Consequently, when measuring the mattress allow for the thickness of the mattress as well.

Date Posted:
1/30/2007 6:04:45 PM

Question
What are the specifications for a dressing tray for the mouth?

Answer

Dear Sipho,

Thank you for the inquiry, however your question is very complex.  What exactly are you searching for?  The contents of a dressing tray?  The dimensions of the tray, itself? The specifications of the items inside the tray?  The type of material the tray is made of?  Please advise.

Respectfully,

MSEC

Date Posted:
1/30/2007 9:46:08 AM

Question
I want to test whether I am a expecting a baby.

Answer

Dear Jane,

Thank you for the inquiry, however we do not distribute pregancy test. Please try the following link:

www.allheart.com

Respectfully,

MSEC

Date Posted:
1/29/2007 6:13:20 AM

Question
I am taking a trip overseas.. I will be flying for 18 hours. I am looking for a manual suction catheter, where my nurse can use a hand pump or suction by using mouth.. I've heard that DeLee makes such a product?? I need ths fairly soon.Thank you

Answer

Dear Customer,

Thank you for the inquiry. Please take a look at our selection by visiting this link:

http://www.medical-supplies-equipment-company.com/product/ppf/param/1117_0__1_true/product_search.asp

Respectfully,

MSEC

Date Posted:
1/28/2007 10:30:58 PM

Question
I need hospital bed, ajustable and scooter. Items can be used.

Answer

Dear Georgia,

Thank you for the iquiry, however we do not sell used hospital beds or scooters.  I can prepare a quote for these items. i need a couple questions answered, please email me: christina@msecompany.net

I need to know if you want an full electric, semi electric or manual medical bed. Also what type of mattress? Foam, innerspring or pressure reduction?  I need to know your height and weight for the scooter too.

Respectfully,

MSEC

Date Posted:
1/28/2007 4:49:50 PM

Question
I have a Pronex Cervical Traction device and am looking to sell it, can you give me any info on how i would go about this?

Answer

Dear Nicole,

Thank you for the inquiry, however, we do not buy used Pronex Cervical Traction units.  Try listing the item on ebay or craigslist.com

Respectfully,

MSEC

Date Posted:
1/26/2007 4:42:32 PM

Question
Do you know if the Tens Unit has been used to treat people with abdominal pain?

Answer

Dear Sherry,

Thank you for the inquiry. Please always consult a phycisian beofre performing any treatment on your body. TENS is an acronym for Transcutaneous Electrical Nerve Stimulation. TENS is widely recognized as an effective method of relieving chronic and acute pain. This gives the medical professional a greater ability to reduce and relieve your pain.

Respectfully,

MSEC

Date Posted:
1/25/2007 10:56:31 PM

Question
I have infront of me a nursing device that I have never seen before and as a nursing student I am very curious. This device is not very large. It has 2 rectangular white pads of soft fabric which are conected at either end of each other with a about a foot and a half of white rope fused together to make a circular piece of rope.

Answer

Dear Anna,

Thank you for the inquiry. Is it possible for you to send a picture of the item and email it to christina@msecompany.net. The description sounds hospital padding. Please advise.

Repsectfully,

MSEC

Date Posted:
1/25/2007 5:14:43 PM

Question
I am looking for a Used Video Flourscopy for the best price, could you please E-mail pictures of the product me when you find one. Thank you.

Answer
I contacted customer. CC

Date Posted:
1/25/2007 5:08:39 PM

Question
How do you become a drop-shipper for your products? I'm interested in becoming a medical supplies dealer.

Answer

Dear Zyrill,

Thank you for the inquiry, however, we do not require the services you provide.

Respectfully,

MSEC

Date Posted:
1/24/2007 11:04:17 PM

Question
Hi.Our company is looking for used general xray machine with an upright bucky and no overhead tube.Like a Gendix.Do you have any such equipment?

Answer

Dear Tammy,

Thank you for the inquiry.  I would like to prepare a quote for you. Please email your shipping information and specifications for the x-ray to christina@msecompany.net.

Respectfully,

MSEC

Date Posted:
1/23/2007 4:32:23 PM

Question
Dear Sirs!We're looking for the following Medtronic product:Sigma 303CapSure Sp NovusCapSure Sp NovusIntroducer 7Fr (2). Also:Torqr CS 041005JM41565Marinr CS - 043325MSprinklr S17401RF Marinr MC/XL 75402

Answer
I contacted customer CC

Date Posted:
1/23/2007 10:18:15 AM

Question
Where can I find a capnostat sensor for a Novametrix 7000? In case you do have one for sale, what would the cost be?ThanksHelio

Answer
 Email cust on what the part number is and also emaild jeff @ bemes 1/23 dw

Date Posted:
1/23/2007 8:36:43 AM

Question
need to raise my legs in bed.

Answer

Dear Flecther,

Thank you for the inquiry.  We strongly recommend you take a look at the following product:

Ortho Bed Wedge Item #951IMDMM.  Please visit our webiste and perform a product search for this item.  Please add to cart to place the order.

Respectfully,

MSEC

Date Posted:
1/23/2007 12:43:43 AM

Question
To whom it may concern, my name is Josh Evans, I am a college student with a natural knack for sales, I would love to get into medical sales, do you have any suggestions on who to contact in this field? I am going out on a limb here, I know, but any suggestions would be GREATLY appreciated. Thank you very much..

Answer
sent him to monster.com

Date Posted:
1/22/2007 6:44:47 PM

Question
I have a friend who is going through chemotherapy. Her toe nails have fallen off and are very sensitive to the sheets and bedding touching them. Is there some kind of devise to put on the bottom end of the mattress to keep the sheets elevated?

Answer

Dear Susan,

Thank you for the inquiry. Please visit our website, www.msecompany.net. In the product search please enter 18202RUDGSI. This is called a blanket support. I hope it is helpful.

Respectfully,

Christina

Date Posted:
1/22/2007 10:55:07 AM

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