Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
we need 300 bottom fitted sheets 30x72 or 32x72 white or blue for massage tables preferably knitted wrinkle free, cant find them. are they availble even special order? wanting to pay $5-$7 each please call if available.

Answer

Dear Randy,

Thank you for contacting us. I think I have something that will work. The sheets are in stock and ready to ship. I will be sending you a quote here shortly.

Respectfully,

MSEC

Date Posted:
4/24/2010 4:36:04 PM

Question
My rheumatologist ordered a TENS unit for me to be used on my neck for bulging discs. I received it, but dont know how to use it, where to place the electrodes. I called the number on the order sheet, but only get a voice mail.....can you help

Answer

Dear Ms. Branch:

You need the office of your rheumatologist and allow him or his staff to demonstrate for you the proper use and more importantly the proper settings for TENS unit.

Date Posted:
4/23/2010 7:00:33 PM

Question
Could you please email me the spec sheet for this tapeThank you,Yasmi

Answer
Thank you for your inquiry.  Unfortunately, we do not have MSDS for this product. 

Date Posted:
4/23/2010 3:40:54 PM

Question
Do you offer any wound care product samples to educational programs?

Answer

Dear Carol,

Thank you for the inquiry.  We do offer some wound care product samples. Please submit the item number with your address to the following email address:  inquiry@msecompany.net  Unfortunately, some manufacturers will not provide samples, so it is a strong possible we can not get them.

Respectfully,

MSEC 

Date Posted:
4/23/2010 3:40:26 PM

Question
Please e-mail more pictures of c-arm table and complete specs. This table will be used for shoulder injections using a small c-arm

Answer

Please be sure to check your email for more information regarding this c-arm table. If you have any additional questions, please don't hesitate to contact me at kgilbert@msecompany.net or give me a call at 1-877-706-4480 x 108

K. Gilbert

Date Posted:
4/23/2010 3:04:29 PM

Question
hw much does the unit weigh

Answer

The weight of our Tabletop Whirlpool is approximatley 40lbs including tank and turbine.

Date Posted:
4/23/2010 11:44:19 AM

Question
Dear Sirs: We are a manufacturer of Mobile Field Hospitals MASH type systems and we outfit hospitals and the military and homeland defense around the world with 10 – 1,000 bed systems complete with interconnected shelters, generators, trailers, HVAC with HEPA/UVGI and Ozone Decontamination, showers, toilets, cots w. IV pole, backboards, Triage/Trauma supplies, etc. etc. In short we offer almost all products required to run a mobile field hospital – EXCEPT we have no access to and so currently do not supply OR table, X ray machines, - all the equipment needed to operate a small surgery center as part of our field hospital system. Increasingly we are being asked to supply same – and that is why we are coming to you since we found you on the web and it appears you offer such products. We hope to hear back from you and look forward to mutually rewarding discussions in this matter. Sincerely,

Answer

Dear Mr. Conroe:

Thank you for your inquiry.  Please contact Gary at 877-706-4480 x 104 or email gary@msecom.net to discuss your specific needs..  We look forward to hearing from you.

Date Posted:
4/23/2010 7:38:01 AM

Question
Do you offer Net 30 on Purchases Orders

Answer

Dear Brenda:

Thank you for your inquiry.  Please fax any POs to 713-706-4161 or email us at inquiry@msecompany.net.   

Date Posted:
4/22/2010 4:31:54 PM

Question
Please tell me what the sheet is made of and would it be possible to get a sample oneMailing address is 703 Western Ave, Holmen, WI 54636.

Answer

Dear Stacey,

Thank you for the inquiry.  I am working on getting this sample sent out to you.  This sheet is made of a poly/tissue blend.

Respectfully,

MSEC

Date Posted:
4/22/2010 4:05:31 PM

Question
Can the Aqua-K pad machine be purchased for home use? t Thanks for your help. Mary Daley

Answer
 Unfortunately, we are not familiar with this product.  Please let us know if you have the manufacturer item number so we may identify this item or something similar within our inventory.

Date Posted:
4/22/2010 4:04:32 PM

Question
Hello, our organization is looking to secure a PRICE QUOTE for Infant Hospital Cribs. Particularly two models such as the Springfield Procedural and the Doernbecher Critical Care Crib w/ Scale. I have the specs but would need a contact first so that I can fax my pictures with specs directly. Please have someone get in touch at their earliest convenience. Thank you.

Answer
Please fax your requeirements to 713-706-4161 attn sales. 

Date Posted:
4/22/2010 2:42:05 PM

Question
Does Aquasonic 100 contain any animal products I have a pt who is vegan and asked.Transvag. scan Ive never been asked this in almost 30 yrs of scanning . I cannot find this info. Thank you

Answer

Dear Jill,

Thank you for the inquiry. I have retrieved the MSDS sheet from the manfacturer, Parker Labs. I will be emailing to  you shortly.

Respectfully,

MSEC

Date Posted:
4/22/2010 11:44:43 AM

Question
Do you have any pictures showing a patient in the hoist My husband has no balance and the hoist would be useful in getting out of bed, out of a chair, and sitting down on a commode.

Answer

Please see the attached links for additional information, which is all that we have.  Note, you will refer item number 1900.

http://chattgroup.com/downloads/Brochure/Alliance%20Patient%20Lifts%20(4517B).pdf

http://chattgroup.com/downloads/User%20Manual/19529A.pdf

Date Posted:
4/22/2010 10:57:20 AM

Question
does heating pad 201ZA have an automatic shut off. I am looking for one without automatic shut off

Answer
Unfortunately, this item does not have an automatic shut-off.  Please see the following link for an option: http://www.drugstore.com/qxp152892_333181_sespider_1_1/conair/heating_pad_moist_dry_with_automatic_off.htm

Date Posted:
4/21/2010 1:05:58 PM

Question
I would like to know its price and general conditions.Thank you.

Answer

Dear Susana,

Thank you for the inquiry. Unfortunately we do not have one in stock. Please call SterilMED at 1 888.252.1542.  We apologize for any inconvenience.

Respectfully,

MSEC

Date Posted:
4/20/2010 6:26:15 PM

Question
What is the per foot weight limitation on these tracks

Answer

Dear Mr. Figueroa:

The track comes equipped with plastic carrier hooks, and each hook can handle around 5 lbs (2 kg).  The track is made out of aluminium and can handle a much higher load by itself (w/o the carrier hooks).

Date Posted:
4/20/2010 5:36:58 PM

Question
Do all of the drawers lock securely Is the lock guarenteed for a time. Do you sell a replacement for the lock if it breaks. Are there options,I prefer a key if possible.guessing it to be more reliable.I am asking because the cart is not useful to me if it cant be locked at night.

Answer

All of the drawers are locked securely once the top drawer is locked.  If by chance the lock is damaged or breaks, there is a replacement lock available which is simple to replace.  Please let me know if you have any additional questions.

Date Posted:
4/20/2010 3:52:22 PM

Question
Is Nu Gauze considered a moisture retentive dressing

Answer
No, this item is simply a 100% cotton gauze packing strip for wound fluid absorption.

Date Posted:
4/20/2010 2:39:02 PM

Question
Hello, I want to use iodosord and iodoflex to treat a diabetic ulcer in a toe of the left foot.please advise if these will help to improve healing the ulcer.thanks a lot

Answer

Dear Mr. Bello:

We would recommend that you consult with a medical professional regarding the best treatment for the ulcer. 

Date Posted:
4/20/2010 11:42:07 AM

Question
STV is designing $58 million correctional institution for women in the state of IOWA with medical/mental health building and if you could send a brochure for hospital, dental and diagnostic equipments.

Answer

Dear Luchi:

Thank you for your inquiry.  Please contact Gary Gorodetsky at 877-706-4480 x 104 (713-706-4320 direct) to discuss your specific needs or email me at gary@msecom.net.  I'll look forward to speaking with you regarding your product requirements and the information which we can provide you. 

Date Posted:
4/20/2010 10:57:03 AM

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