Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
We have new puppies and are using a kids plastic pool to keep them contained. We put a folded king sheet on the botton for softness warmth and to absorb excretions. Disposable sheets would be nice. How do your blue flat disposable sheets hold up for a night Do they tear easily?

Answer
These are a poly-tissue blend which helps with the strength.  The absorbency is not that of a towel or other reusable linen, but should handle a night's worth.

From experience with our customers, some people prefer to use Disposable Underpads for potty training their animals or with older animals that have incontinence issues.  The underpads would likely provide a bit more warmth due to the multi-layer or multi-material aspect.

Date Posted:
7/1/2012 10:08:12 AM

Question
Hello, I have seen an article featuring a hospital crib for newborns that clips to the side of the bed. Do you stock this type of item or if not, can you direct me to a company that does? Meg Here is a link to the article: http://www.thetelegraphandargus.co.uk/news/2054041.bedside_cots_keep_your_dearest_nearest/

Answer
Unfortunately, we do not supply and are not aware of a product similar to this.  We do carry Hospital Bassinets that would be able to sit right next to the bed.

Date Posted:
7/1/2012 9:33:24 AM

Question
1.5.1. Which shall have an ergonomic design and 250 kg of carrying capacity, 1.5.2. Which shall have optimum maneuvering ability ensuring safe handling of the patient, 1.5.3. Which shall include a hydraulic system for all position and shall be balanced and stable, 1.5.4. which shall have interlocking wheel mechanism with three modes, 1.5.5. which shall have a viscoelastic mattress to keep the patient comfortable, prevent skin eruptions, 1.5.6. which should have an oxygen tube housing at a suitable place, 1.5.7. which should have polyurethane sidebars and slide system ensuring safe transfer of the patient

Answer
Thank you for your inquiry. Please check your email shortly for a formal quote and brochure of the recommended stretcher.

Date Posted:
6/29/2012 3:39:07 PM

Question
I was reviewing the specifications of this bag, can you confirm that the dimensions are correct The height is listed at 3.5 inches. Looking to use this for holding adult and infact scales as well as supplies

Answer

The specifications were accurate, however labeled incorrectly.  The measurements are 22.8H x 3.5D x 13.8W.  The infant scale you were inquiring about previously (383SEC) is too large to fit in this case.

The following cases are compatible and sized for fitting the 383SEC scale:

http://www.medical-supplies-equipment-company.com/product/ppf/id/9191/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/9214/new_prod_full.asp

If you are not opposed to carrying 2 bags, if your floor scale for the mother is 2in or less, the following bag should be sufficient for the additional supplies (thin floor scale and diapers).  This unit is made for use with infantometers.

http://www.medical-supplies-equipment-company.com/product/ppf/id/5910/new_prod_full.asp

Date Posted:
6/29/2012 2:08:49 PM

Question
We are interested in your digital height stand models.Please send us some catalogs and price of the same as soon as possible.Please send us your email so that we can contact you.Regards,Moina Ersad 91-8420004015

Answer
Hello, Moina.  We would be happy to send you information on the digital height rods that we carry.  Unfortunately, we do not have paper catalogs, so the literature will be e-mailed to you.

Date Posted:
6/29/2012 8:46:01 AM

Question
I am looking for props to aid in thoracic anteriority adjustments for a chiropractic clinic. I believe I need the block board and am looking for an additional bolster that the patient can hug. Would this sternal roll suffice or another bolster Not sure of the differences. please advise.

Answer
Thank you for your inquiry. This roll will work for patients to be able to hug and provide assistance with therapeutic needs. We also have a larger roll available, its our Dutchman's Roll Chiropractic Bolster which can be used to accommodate Adult males or larger patients.

Date Posted:
6/29/2012 2:02:50 AM

Question
interested in purchasing this case to go with scale 383SEC. Can you tell me if the bag is also big enough to hold a slim adult scale and a small amount of supplies for nursing home care visits on moms and children

Answer
After consulting with the manufacturer, they advised that this carrying bag will only accommodate the infant scale.

Date Posted:
6/28/2012 5:19:25 PM

Question
Hello, I am interested to marketing of your product in Indian market. Can we plan for this. I hope you will consider it positivily and you will revert me back soon. thank you.

Answer

Thank you for your interest in MSEC.  If you are interested in making a purchase, please e-mail your request to inquiry@msecompany.net and we will review the list and if the items are available will happily provide you pricing.

If your request is regarding using MSEC as a source for goods in India, please e-mail your proposal to the address above and we will review the request.

Please know, at this time, MSEC is only a United States of America based company and is not currently looking to expand by partnering in the international market although we do currently sell our products internationally.

Date Posted:
6/28/2012 12:26:02 PM

Question
Our brand HALIMED.COM has been supplying medical supplies and equipment internationally since 2006. We are known for our great quality and incredibly competitive prices. Feel free to visit our website www.halimed.com. I look forward to speaking with you. Regards, Patricia Pascucci

Answer

Thank you for your inquiry. If you would like to send additional information for your company and a dealer price list so we can compare with exisiting manufacturers. Please feel free to email kgilbert@msecompany.net.

Date Posted:
6/28/2012 11:07:10 AM

Question
We are a Contract manufacturer, established in Puerto Rico since 1949. All our garments are Made in USA. Our a wide variety of Orthopedic Soft Garments for both men and women are made with the finest quality raw materials in the orthopedic industry. Our versatility, product development program and competitive pricing is the key to maintaining a continuous business relationship with customers in USA, South & Central America, England, Australia and the Republic of South Africa. These are just a few of our satisfied customers who have subcontracted our services for many years . We have established an excellent reputation worldwide and we are recognized by health professionals for our customer care, quality, high performance products and timely deliveries. Give us the opportunity to provide your company our manufacturing expertise. Please contact us. Hablamos Español 787 834-4880

Answer
Thank you very much for your consideration of MSEC as a source for distribution of your products.  Unfortunately, at this time, we do not have the need to expand in this direction.  We appreciate the information and will keep it on hand should the need arise in the future.

Date Posted:
6/27/2012 2:28:13 PM

Question
I need to purchase the Ameda Elite breast pu,p. I have BLue Cross Blue Shield insurance. DO you file with insurance companies? Thank you Amanda

Answer

Ms. Carroll,

Thank you for your interest in MSEC.  We do not currently accept any type of insurance, however, if you wish to purchase the item from MSEC, we would be happy to provide you with any documentation necessary for you to file the claim with your insurance independently (Typically an invoice with your shipping and billing address, payment method used, item number, description and price as well as a relating insurance code if available).

Date Posted:
6/27/2012 1:33:11 AM

Question
Is there a from we can use to calibrate the feeding pump

Answer

Thank you for your inquiry. Please contact the manufacturer directly for assistance:

http://abbottnutrition.com/Products/patrol-enteral-feeding-pump-and-pump-sets

Date Posted:
6/26/2012 2:22:16 PM

Question
What type of material is on the inside How many absorbent layers are there? Any idea how many ounces of urine this can hold? I am a very heavy night wetter and have daytime issues as well.

Answer

These briefs are 3 layers:

Outer Shell: 100% Vinyl
Inner Lining: 65%/35% Polyester Rayon
Lining: 80%/20% Cotton/Polyester Terry

We do not have any exact information as to the number of fluid ounces that the capacity of this brief is, however they are recommended for heavy or total incontinence.

Date Posted:
6/26/2012 1:04:17 PM

Question
Dear Sir/ Madam, We are looking for below item: 20 package of test strips for glucometer Elite, 50 strips. http://www.medical-supplies-equipment-company.com/product/ppf/id/2488/new_prod_full.asp Together with quotation, please include: - Delivery period - Estimate packing weight and volume - Estimate freight cost to Singapore at below address: 1 Lorong 2 Toa Payoh #04-03 Yellow Pages Building Singapore 319637 Thank you. Best regards, Florentina Export Fleischhacker LLP Singapore Office 1 Lorong 2 Toa Payoh #04-03 Yellow Pages Building Singapore 319637 Phone: +65 6356-7565 Ext 232 Fax: +65 6356-7560 florentina.chrisyanto@fleischhacker.biz www.fleischhacker.biz Skype: fh_florentina.chrisyanto ---------------------------------------- Fleischhacker GmbH & Co. KG Firmensitz: Schwerte AG Hagen HRA 3881 Vertreten durch: Fleischhacker GmbH Firmensitz: Schwerte AG Hagen HRB 4987 Geschäftsführer: Lutz Fleischhacker ----------------------------------------

Answer
Unfortunately, this item has been discontinued, would you possibly be open to alternative products?

Date Posted:
6/26/2012 5:02:52 AM

Question
Please let me know what material this cabinet is made of and what color it is.Thanks!Carol

Answer
This cart is made of a high pressure laminated wood.  The body of the cart and internal shelves are black, the doors are all gray (tambour door at top and double doors at bottom).

Date Posted:
6/25/2012 10:49:41 AM

Question
What is maximum wear time on these condoms I have read 48 hours somewhere, but it seemed to be saying thats how long the adhesive may last. But if it there are no visible signs of infection, is it safe to wear it say 5 days if the adhesive is still working?

Answer

After consulting with the manufacturer, they have advised that the suggested maximum wear time is 24 hours but may be extended to 48-72 hours.

For further information, feel free to contact Coloplast Consumer Care (manufacturer support department) at 888-726-7872.

Date Posted:
6/22/2012 8:07:36 PM

Question
Looking for an overbed table for radiography lab. Which table would be the best quality/durability

Answer
Customer called just after submitting this, taking care of a quote for her

Date Posted:
6/22/2012 1:11:06 PM

Question
Just a few question before I submit to our purchasing department.Can you fill in these sections pleaseDescription:Manufacturer:Manufacturers Item ID:Vendor:Vendor Item ID:Item ID:UPN ID:

Answer

Hello Persio,

Please see below for the information you are requesting:

Date Posted:
6/22/2012 12:45:37 PM

Question
what is the absorbency of Medline Protection Plus Classic fitted brief extra large

Answer
Unfortunately, the Protection Plus is no longer available in sizes other than youth.  The pull-up style is still available and is categorized as "Super Absorbent" for heavy incontinence.

Date Posted:
6/22/2012 11:23:22 AM

Question
Please send supply catalog to: Massage Therapy Solutions 2317 Old North Hills Street Meridian, MS 39305

Answer

Hello,

We do not have a paper catalog for mailing.  Is there an item that you are looking to purchase or that you might need some information on?

Date Posted:
6/22/2012 12:49:43 AM

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