Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Do you carry Mentor Female Self Caths 14 Fr 6 in straight tipThanks

Answer

Dear Lorna,

Thank you for the inquiry. MENTOR is now Coloplast. If you need 14 6 in straight tip, you would purchase item 042INM.

Respectfully,

MSEC Sales

Date Posted:
7/29/2010 12:30:36 PM

Question
Hello, We are looking for portable shelving units to be placed in the waiting areas of our pharmacies. We are looking for ones to utilize to merchandise, display and sell our OTC products to. Ideally they will have adjustable shelves, have wheels to be moved and are able to be locked. We are looking for units at both approx 6'''''''' tall as well as 4'''''''' tall. I look forward to hearing back from someone soon.

Answer

Dear Shannon,

Thank you for the inquiry. Will any of the following work?

http://www.medical-supplies-equipment-company.com/product/ppf/id/24090/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/24080/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/24085/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/24087/new_prod_full.asp

If you like any of them, let me know.  In order for me to get shipping, I need the quantity and zip code we are delivering too. We also need to know whether or not it is a business location.

Respectfully,

Christina Villa - MSEC Sales

 

Date Posted:
7/28/2010 5:51:21 PM

Question
can these o2 holders go in cars??or are their other holders that are suitable for the cars?

Answer

Dear Teresa:

These tanks carts can be used to hold and transport O2 tanks in vehicles. 

Date Posted:
7/28/2010 5:05:01 PM

Question
Could I get A price quote with tax and shipping for 20 medical file cart Item #lL/S 02RCNIP

Answer
We will be happy to provide you with a quote.  No taxes will apply since we will be shipping from out of state.  Could you provie us with a shipping address as well. 

Date Posted:
7/28/2010 1:15:55 PM

Question
Hello, I am a nursing student and we are doing a project in my fundamentals class about home health care. I was wondering if you could tell me what are the 10 most commonly used home health care supplies for your company?

Answer

Dear Amanda:

Here is a general list not in the order of significance:

  1. Adult dipers
  2. Bed/ wheelchair restraints
  3. diabetic supplies
  4. bed sheets
  5. medical gloves
  6. platic disposable cups
  7. lift assist devices
  8. pill crushers
  9. eating utensils
  10. nutritional supplement

 

Date Posted:
7/28/2010 12:22:22 PM

Question
Where is your address in New York, please?

Answer
Dear Euro, we are located in Houston, Texas. 

Date Posted:
7/28/2010 4:37:09 AM

Question
This shoe looks perfect, except, I take womens size 4 or Children's size 2.Do you carry such a size, without advertizing itDo you have any ideas?I need the LARGE TOE box and the solid, unbendable sole.Thank you.

Answer

Thank you for your inquiry. Regrettably, we don't have any smaller sizes in this pressure relief shoe.

Date Posted:
7/27/2010 7:49:37 PM

Question
My wife just had surgery for a detached retina. She has to sleep looking down all the time with her face in the pillow which is uncomfortable. Are there any devices which would help her be more comfortable?.

Answer

Dear Mr. Dzieginski:

Thank you for your inquiry. We are not aware of a specific product which may be suited for your wifes needs.  The only option which comes to mind is a massage table headrest such as these:

 

 

Date Posted:
7/27/2010 5:18:40 PM

Question
our compnay is looking for Pressurestat Paper also known as Podotrack Paper. Do you supply that or know of anyone that does. Any help would be greatly appreciated. Rachael QC Lab Technician Wolverine World Wide, Inc.

Answer

Dear Rachel,

Thank you for the inquiry. Unfortunately we do not distribute for Podotrack Paper nor do we know anyone who does. We apologize for the inconvenience.

Respectfully,

MSEC 

Date Posted:
7/27/2010 5:04:41 PM

Question
I need to know if when the organs are removed from the Deluxe 20-Part female torso model, the spine is visible. Thanks for your help.Claudia Sanders

Answer

Thank you for your inquiry. If you are looking for a torso model which the spine will be visible, I would recommend our Unisex Torso Model . If you have any questions, please don't hesitate to give me a call or reply to this email.

1-877-706-4480 x 108

Date Posted:
7/27/2010 12:51:17 PM

Question
hello,i need the adapter cables only.can you sell me this??

Answer

Dear Tuncay Tuna,

Thank you for the inquiry. We do carry this item as a compatible for $195 each.  Cable comes with a 1 year warranty.

Respectfully,

MSEC

Date Posted:
7/27/2010 12:35:32 PM

Question
We are interested in SALE the product in Venezuela for Hospital, Private Clinics.If its possible to have samples of white and beige colors, let us know.RegardsAlejandro DelgadoPROMECA

Answer

Dear Promeca,

The emails I am sending to you have been returned. Please let me know when if you receive this.

Respectfully,

MSEC

Date Posted:
7/27/2010 11:50:06 AM

Question
I am interested in a price quote for this item 35SPWIPU Wheeled PVC Privacy Screen with shipping to 45801. It would be purchased by a County Board of Developmental Disabilities in Ohio. I would require a completed W-9 to include you in our vendor list. Our fax is 419-221-3145. Is this possible? Thank you.

Answer

Dear Ms. Burnett:

Thank you for your interest.  W-9 has been faxed to you. 

Date Posted:
7/27/2010 10:57:44 AM

Question
I notice that some units have heat or not heat. What is the purpose of the heat to cleaning medical equipment

Answer

The primary purpose of the unit heater is to raise and maintain the temperature of the cleaning solution. The tremendous amount of energy released by cavitation will generate the localized heat required for cleaning.

It’s possible to buy mid and higher-end bench-top units without a heater.  However, unless you use hot tap water to make your solution right before you use it, you’ll have to run the unit for a while to warm the solution before you clean parts. This may be fine for a time, but it does put extra run-time on the unit; and if it isn’t designed for long periods of operation it can eventually fail. Having a heater allows the fluid to be warmed ahead of time, and you don’t need to mix new solution nearly as often.

The temperature of the fluid will have an effect on the cleaning produced by the unit.  The characteristics of the cleaning fluid, debris being removed and the parts being cleaned can all be affected by solution temperature – since cavitation density and bubble formation is affected by temperature.

Date Posted:
7/27/2010 10:03:25 AM

Question
I have a dispenser like this and need refills of the sanitizer. Its one with a gray cap

Answer
Our Purell Touchless Refill is what you will need.  They are sold in a case of two bottles.

Date Posted:
7/26/2010 6:53:56 PM

Question
Is this the right size for me my neck is 14 1/2 circumference. I need 4-4 ½ lift – collar bone to jaw. Size Medium/WideThanks for the help!

Answer

Thank you for your inquiry. See below for the available sizes of our All Day Cervical Collar

Date Posted:
7/26/2010 6:05:32 PM

Question
looking for 80 beds, Manual, Pan Topheavy duty wheels, 2 with brakes, and 4 I.V. Pole locations. LOW Price. for re-sale.

Answer

Dear Joe,

Thank you for the inquiry. Let me know which one of these you like:

http://www.medical-supplies-equipment-company.com/product/ppf/id/25128/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/PPF/ID/22546/new_prod_full.asp

Respectfully,

MSEC

Date Posted:
7/26/2010 5:06:10 PM

Question
what size collar somone with a 16.5 neck size

Answer
You may view instructions for sizing here: http://www.ossur.com/?PageID=12752

Date Posted:
7/26/2010 3:37:03 PM

Question
Im familiar with the traction unit used in the hospital. How does this unit work at home Is it freestanding or does it attach to the bed?

Answer

Dear Geri,

Thank you for the inquiry. I am going to send the brochure as an attachment for your viewing. If it does not answer your questions, please let me know.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
7/26/2010 1:17:05 PM

Question
A parent was referred to us needing a crib with tall sides and possible top for her 3 year old child who has special needs, but is flipping himself out of his crib. It is not safe for him to be in a twin size bed because he also has picca. Cannot afford an expensive crib - any options

Answer

The most basic option for you would be our Standard Hospital Infant Crib.  This crib does have a top extender but that is an additional cost.  Please let us know if we can be of further assistance.

Date Posted:
7/26/2010 12:40:18 PM

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