Ask The Pros:

Question
How tall is this Manikin and how much does it weigh?

Answer

Thank you for your inquiry. Please see the specifications below for our Basic Male Patient Care Manikin

MSEC

1-877-706-4480

Date Posted:
7/23/2009 2:27:55 PM

Question
I need a pair of small straight scissors for docking tails on Miniature schnauzer puppies about 7 to 9 oz each puppyand a pair of curved scissors for removing dew claws. What would you recomend?

Answer
7/23/2009 1:53:47 PM
 

Date Posted:
7/23/2009 1:50:00 PM

Question
It only provides oxygen when person inhails or continiously?

Answer
The oxygen continous to flow, but at a fraction or about 1/5 of the inhale flow. 

Date Posted:
7/23/2009 1:36:46 PM

Question
Is this tubing DEHP free?How are the cases packed bulk, bulk bagged, singly bagged... ?Thanks,Ron

Answer

Dear Ron,

Thank you for the inquiry. The tubing is DEHP free.  The tubes are sold in a case of 10 eaches. Your price is $79.56 per case. You can pick the follow dimensions for the tubing:

3/8" x 5/8" x 10'  or  3/8" x 5/8" x 12'

We keep these stocked in San Antonio, TX. It will take 1 business day to get to your location in Houston.

Respectfully,

MSEC

Date Posted:
7/23/2009 1:09:29 PM

Question
CONCORDIA COLLEGENURSING SKILLS LAB COORDINATOR LOOKING FOR A CATALOG TO REVIEW PRODUCTS

Answer

 Dear Mr. Rotchford:

Please contact Christina Villa at 877-706-4480 x 107 and she will be happy to assist you with your lab equipment and supplies.  We carry products from multiple lab equip and supplies manufacturers.

Date Posted:
7/23/2009 11:36:31 AM

Question
will this sling work on a 210 LB woman with MS without removing her clothing before its put on. Can the pants be pulled down after the sling is on?

Answer

 Dear Roy:

Thank you for your inquiry.  Deluxe Toileting Padded Sling has a weight capacity of 400 lbs.  If two individuals are assisting, removing clothing once the patient is in the sling maybe possible. 

Date Posted:
7/23/2009 11:30:11 AM

Question
What is the weight limit on this unit? What is its total width? I'm looking for a narrow walker for my mother, who lives in an older home with narrow doorways. Thank you.

Answer

Thank you for your inquiry.

Please see below for specification for our Junior Lightweight Folding Walker (1-button)  

Specifications:

• Weight capacity: 250 lbs
• Width inside handgrips: 18in
• Width inside base legs: 21in
• Depth opened at base: 18in

MSEC

1-877-706-4480

Date Posted:
7/23/2009 9:54:23 AM

Question
I was just wanting to make sure that these gloves are inside a sterile field that I wil be able to drop other sterile instraments onto for comletly sterile procedires? Thank You.. God Bless.. William Lopes

Answer

Dear William,

Thank you for the inquiry. When I was checking into this item, I found out that it had been discontinued by the manfucturer. The replacement is going to be item #
 

Date Posted:
7/22/2009 3:51:12 PM

Question
Is this the best solution for my 91-year-old father-in-law to be able to get out of his chair and off his portable potty? He cannot do it by himself. Thanks

Answer

 Dear Marilyn:

This will probably not work for you father unless he is able to pull up his own body weight.  Is there someone assisting him?  We need to know a bit more about his physical condition and his living arrnagements in order to make the appropriate recommendation.  Please contact us toll free at 877-706-4480 x 104 or ask for Gary.

Date Posted:
7/22/2009 2:36:20 PM

Question
Need total dimensions on this unit and also need left washboard. Space this unit must fit into is 60 wide. Any information is appreciated.

Answer
7/22/2009 2:23:48 PM
 

Date Posted:
7/22/2009 2:19:53 PM

Question
My husband sustained a C2 fracture in his neck and is currently in a cervical neck brace. Would this pillow allow him the comfort he needs to sleep better?

Answer

Given the nature of the injury sustained by your husband, a cervical support pillow is vey advisable.  However, when selecting these pillows certain criteria such as height, weight, age and preferred sleeping position must also be taken into account.  If you would like to contact us with this information, then we would be happy to offer you some suggestions on Cervical & Neck Pillows.

Date Posted:
7/22/2009 11:00:38 AM

Question
Hi, do you deliver to Thailand? What are the shipping costs?

Answer
 All items shipped to Thailand must be paid-in-full via bank wire transfer.  Shipping costs depend on items and quantities ordered.

Date Posted:
7/21/2009 9:10:49 PM

Question
hcpc code for billing my insurance for the pronex cervical traction unit lg

Answer

Already spoke with customer and provided this informaiton BES 7/21

Date Posted:
7/21/2009 3:53:12 PM

Question
Is this mask manufactured in the USA?

Answer

Dear Ms. Barbu:

As with most of these types of products, this item is also made in China. 

Date Posted:
7/21/2009 3:14:46 PM

Question
I am seeking an alternate source for catheters through Medicare. Would you suppy me with an estimate of what my out-of-pocket expense would be to provide me with 90 Coloplast #614 Catheters per month. My current supplier is charging medicare $6.72 per catheter. I believe that this price is extreme since the prices on the Internet for the same item vary between $2.50 to $4.50 per each. Medicare pays 80% of that cost, which still leaves me a large monthly expense $112.00. Can your company provide the same service at a lower out-of pocket expense.Charles Boettcher

Answer

Charles,

Unfortunately, we do not bill Medicare directly so the purchase of these items requires payment upfront.  Our cost to you for a quantity of 90 catheters would be $6.15 per catheter for a total purchase price of $553.50.  We will be able to extend free shipping to you on this order.

Date Posted:
7/21/2009 1:40:05 PM

Question
do you offer affiliation sales with your company? can someone contact me with this info.

Answer
sent him information about discounts for disritbutors. CV 7/21
 

Date Posted:
7/21/2009 12:49:54 PM

Question
can this chair have two drawers one on each side for supplies? if so what is the diffrence in cost?thanks

Answer

Dear Margaretha Dover,

Thank you for the inquiry. This Phlebotomy chair can have drawers on each side.  The chair will be non-returnable due to the custom request.  When you get ready to place the order, you will need to contact Christina Villa at extenstion 107. She has to let the warehouse know that you need an extra drawer set to mount on other side of chair. The upcharge is $98.50.

Respectfully,

MSEC
 

Date Posted:
7/20/2009 2:35:38 PM

Question
I just placed an order #122897, I didn't notice until it was done that the state to ship to was AK rather than the correct AZ. Will you please fix this, thanks

Answer

 Dear Joan:

Your order has been changed to AZ.  Thank you for your order.

Date Posted:
7/19/2009 11:16:20 PM

Question
Dear MSEC Team,I am very interested in the Comfort Core Backrest. Kindly advise shipping costs by air to Germany. Kind regardsTheo Roewekamp

Answer
7/19/2009 10:22:51 PM
 

Date Posted:
7/19/2009 4:41:35 PM

Question
Hello, please can you advise me on the most accurate oximeter to use on my three month old little girl born with chronic lung. Poppy is on home oxygen and is being monitored monthly by doctors but I want to keep a closer eye! I would be happy to purchase a used machine also. Poppy is around 4kg

Answer

The pulse oximeter we would recommend is the Nellcor NPB-595 Pulse Oximeter is one of our most popular units.  They are refurbished and can include an infant sensor.
 

Date Posted:
7/19/2009 4:38:37 PM