Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Do you carry night splints for planter faciatis and spur?

Answer

You can find the information about the night splint by clicking here.

Date Posted:
2/7/2004 10:42:30 AM

Question
Where can I find an electric chair for the stairs and how much would it cost.thank you

Answer

Dear Simone:

Thank you for your inquiry.  The prices for that type of products vary by locale and manufacturer.  It would be best if you contact a local Durable Medical Equipment office.  They would have to visit your residence, take measurements and understand your specific needs before they will be able to quote you a price.

Respectfully,

Customer Service Dept.

Date Posted:
2/7/2004 10:12:23 AM

Question
I need a portable heated humidifier for my 2 month old because she has a trach. Can you recommend one for me?

Answer

The following unit should work very well for your daughter - Heated Humidifier with Ambient Tracking.  The temperature control on this unit comes can be adjusted from a cool passover to heated humidification, which results in more comfort and increased patient compliance. The new standard in heated humidification for CPAP therapy includes several new features: Ambient Tracking, DC-AC inverter use capability, and a new case design. Ambient Tracking continuously senses changes in room temperature and alters the heater plate temperature accordingly to minimize condensation and maximize humidity. The patient receives the benefits of heated humidification without the annoying issues related to excess condensation in the tubing. Can be used with a DC-AC inverter, which enables truck drivers, campers or those who live in remote areas to benefit from heated humidification. Can be purchased separately or with FPK900HC105 Humidification Starter Kit. 2.6" x 5.3" x 5.9".

Date Posted:
2/6/2004 7:52:05 PM

Question
I was wondering if you sold ice cups that you fill with water and freeze, you then remove the top half and you rub it on your injury. They are often used on shins.

Answer

Dear Jen:

We would recommend an ice pack for that application.  They are inexpensive and are more durable than ice cones

Respectfully,

Customer Service Dept.

Date Posted:
2/6/2004 7:47:52 PM

Question
Our office is looking for a pillow or pad to put under patient's arm during blood draw. Office assistant says it is triangular shaped. Do you have anything like this?

Answer

Dear BL:

Thank you for your inquiry.  We carry several different products that may fit the description you have provided.  It would help us to narrow down the selection if you could tell us the approximate dimensions that you are looking for in a pillow.

Respectfully,

Customer Service Dept.

Date Posted:
2/6/2004 3:14:42 PM

Question
Any availabe and if so, what is the cost.

Answer

Dear Dr. Wyly:

Thank you for your inquiry.  We have several different units available in patient-ready condition.  Are you looking for a hand held or a table unit?  Please let us know and we will be happy to assit you.

Respectfully,

Customer Service Dept.

Date Posted:
2/6/2004 10:57:24 AM

Question

What are some of the bath trasfer seats that you carry?

Answer

We do carry a large selection of new bath transfer seats.  For example:

For more selections, please use the Product Search window on our web site.

Date Posted:
2/5/2004 8:35:33 PM

Question
We have the above instrument we used for demonstraion purposes only in our R&D facility. It has less than 1500 hours on it. Do you purchase such equipment? If not, do you have any suggestions as to whom I could contact that may be interested?Thank you for your help.Joanie Sourbeer

Answer

Dear Ms. Sourbeer:

Thank you for your inquiry.  However, at this time we are not aware of any specific interest in this unit. 

Respectfully,

Customer Service Dept.

Date Posted:
2/5/2004 4:50:10 PM

Question

Do you carry shower bench with back?

Answer

The item that you may wish to consider is 002BSITA it is an Adjustable Shower Bench with Back. It comes with:

Date Posted:
2/5/2004 10:12:49 AM

Question
Is the price of your multistix 10sg pre bottle or per case and if per case how many in bottles are in each case. thank you for your help

Answer

Dear Angel:

Thank you for your inquiry.  The price is per pack.  There are 100 strips per pack.  Multistix 10SG Reagent Strips.

Respectfully,

Date Posted:
2/4/2004 8:40:46 PM

Question
I am trying to find a small inexpensice autoclave that someone can bring to me. I am in Mexico and will be having a Spay and neuter clinic with 25 Vets and Technicans form the US and Mexico in our little town. Can you please help.

Answer

Dear Ms. Wagner:

We will be happy to assist you.  We have several different autoclave units available.  Please let us know your budgetary restraints and we will be happy to recommend a unit that meets your needs.  For example we have a Midmark-Ritter M9 Autoclave (used) in excellent condition for $2200.   Please email us at info@msecompany.net or call us at 713-706-4480 and we will be happy to assist you.

Respectfully,

Customer Service Dept.

Date Posted:
2/4/2004 5:04:39 PM

Question
do you carry a finer-oxygen moniter

Answer

Dear Darlene:

Thank you for your inquiry.  Are you looking for finger pulse-oximeter?  If that is the case, then yes we do. Please call us toll free at 877-706-4480 for more information.

Respectfully,

Date Posted:
2/3/2004 9:08:48 PM

Question
I have a Jazzy motorized chair for sale and I'm not quite sure how to go about selling it. Any information you can provide will be appreciated.ThanksSam Huntley

Answer

Dear Mr. Huntley:

Thank you for your inquiry.  We would recommend that you try selling it through eBay.com.

Respectfully,

Date Posted:
2/3/2004 2:22:31 PM

Question
Item #: A152OSLTdeMATII was interested in purchasing this product, butI am unfamilar with these sizes. What is are these measurements of chest to back or shoulder size across? What am I measuring here to determine what size I need.I am 6'2" but and weigh 175lbs. I have no fat on my abs and I am considered skinny to medium in build for my height. Does this help figure what I will probably need? Thanks,PG

Answer

Dear Mr.Guzina:

In order to answer your question, we would need to know the circumference of the area 1"-2" below your waist, as well as, the distance between your shoulder blade to your waist along the back. This will enable us to determine the proper sizing for you.  

Respectfully,

Date Posted:
2/1/2004 12:21:53 AM

Question
Please quote price standrad x-ray jackets - 10 boxes/case?

Answer

Thank you for your inquiry.  We carry X-Ray filer.  It comes in medium and large sizes.  50/ pack.  It is made out of durable 32 lb paper.  The price for medium is $14.99 (001XUHLMM) and for Large $22.99 (001HUXMMM.  Product).   Please call us toll free at 1-877-706-4480 if you'd like to place and order.

Respectfully,

Customer Service Dept.

Date Posted:
1/30/2004 11:06:48 PM

Question
Does your store carry surgical clogs?I have a voucher from lww.com and there was a link from there site to your site. does your site accept vouchers to be used on the lww.com site.

Answer

Dear Sushil:

Thank you for your inquiry.  We do not carry surgical clogs at this time.  Additionally, at this stage we are not involved in a voucher exchange program with lww.com.  However, if you are a medical professional or a student, you can register online and be eligible for a discount.

Respectfully,

Date Posted:
1/29/2004 7:08:55 PM

Question
Dear sir I am looking for used laser equipment which is in multi uses such as skin pegment,tatoo and vescular removal including the prices. Thank you Yours sincerly M S Benhzam

Answer

Dear Benhzam:
You are referring to Quantum HR/ SR/ DL:
(1) System manufacture date is 2001
(2) Treatment heads are brand new
(3) Warranty is for 90 days
(4) Operator and Service manuals are available
(5) Replacement parts are also available through us
(6) System can perform the following procedures (hair removal / Skin Rejuvenation / Superficial vascular lesions.
 
For additional information, please contact us toll free at 877-706-4480.
Respectfully,

Date Posted:
1/29/2004 1:21:49 PM

Question
Does this item fit males?

Answer

Dear Lee:

Thank you for your inquiry.  This item is universal and should be able to fit male or female based on ones waist size. 

Respectfully,

Date Posted:
1/28/2004 11:12:32 AM

Question
Is there a air cleanig bomb system, that one can use in a room or school, or hospital than will clean the air for a brief time and may eliminate mold from the air and clean a room that is contained and used in a bomb, can system like bug sprays? Currently on the markets today in use.Thank you.

Answer

Dear Ms. Shearin:

Thank you for your inquiry.  To our knowledge no such product exists for a use by a non-certified professional.  There are companies that will come out to your residence to "remove" mold.  However, without proper ongoing care, such as the elimination of water leaks, water seepage, your mold problems will return. You may wish to look into investing into HEPA filters which will help to keep the air in your house mold and mildew free.  Additionally you may considering purchasing an air filtering system as well.

Respectfully,

Customer Service Dept.

Date Posted:
1/27/2004 4:10:29 PM

Question
Hi,I'm looking for a product that is for tennis elbow, it simply is a thick rubber band (pretty much a rubber circle) about 1/2" thick. You roll it up the arm and it applys pressure to the area. Can you find this for me, and tell me what it is called.Many thanks.-Zhann

Answer

Dear Zhann:

Thank you for your inquiry.  We carry a number of Tennis Elbow support products.  In order to view our selection, please type in tennis elbow into the Product Search window on our website.  Please call us toll free at 8777-706-4480 with any additional questions.

Respectfully,

Customer Service Dept.

Date Posted:
1/27/2004 4:25:05 AM

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