Ask The Pros:

Question
I see vision impaired listed on your home page, but a search doesn't turn up anything. I'm looking for diabetic supplies, such as glucose meter, test strips, and syringes. Do you have these? Thank you.

Answer

Dear Pat,

Thank you for the inquiry. I hope you are referring to our "talking" meter we have. Here is the link:

http://www.medical-supplies-equipment-company.com/SP/ppf/param/76402_0_1_0/products.asp

Unfortunately, we do not carry syringes for the visually impaired.

Respectfully,

MSEC

Date Posted:
2/5/2009 1:38:04 AM

Question
Hi, Does this fit an electric bed with an bariatric air mattress? Sue

Answer

Dear Susan,

Thank you for the inquiry. In order to address your question, we must have the dimensions of the bed and mattress. Please response to inquiry@msecompany.net with the L x W x H

Respectfully,

MSEC

Date Posted:
2/5/2009 12:24:18 AM

Question
Does the ID tag in the item picture come with the stethoscope?

Answer

Dear Josh,

Thank you for the inquiry.  Yes, the tag comes with this model.

Respectfully,

MSEC

Date Posted:
2/4/2009 9:51:32 PM

Question
I would like further details regarding your affiliate / dropshipping program, as I couldn't locate it on the website. Thanks

Answer

Dear Tony:

We do not have a drop ship program at this time.

Date Posted:
2/4/2009 4:21:14 PM

Question
Does this unit really heat the water? Others I tried simply keep the existing temp for 10 minutes, then cool down.

Answer

Dear Sherry,

Thank you for the inquiry. This unit does heat the water.  It is continuous.  You are able to control the temperture.

Respectfully,

MSEC

Date Posted:
2/4/2009 4:03:08 PM

Question
for shoulder separation support after fall from horse. To be worn while riding to prevent reinjury. is this the product

Answer

Dear Janet,

Thank you for the inquiry.  This can be worn while riding a horse. It is definitely used to support the shoulder and shoulder blade, but it does not prevent injury if you should fall from the horse again.  It is a support not a preventive strap.

Respectfully,

MSEC

Date Posted:
2/4/2009 1:38:17 PM

Question
please tell me if this lancets are the same ones from 2000. the meter is a one touch profile....lifescan by johnson &johnson company.please let me know if its the right one. thank you, susan

Answer

Dear Susan,

Thank you for the inquiry. The lancets you are asking about are manufactured by Roche Diagnostics.   It is not the lifescan by Johnson & Johnson Company.

Respectfully,

MSEC

Date Posted:
2/3/2009 10:40:02 PM

Question
How e-z is it to lock it? how secure is it. What kind of a rateing dose it have?Thank youConnie

Answer

Dear Connie:

We do not have a rating on this system.  The E-Z lock uses adjustable clamps for easy placement and release. It is designed to be user safe and freindly.

Date Posted:
2/3/2009 10:10:44 PM

Question
i like to order support pilloitm # 201R0CMM

Answer

Please call us toll free at 877-706-4480 to place the order over the phone.  Our hours are 8 am to 5 pm CST.

Date Posted:
2/3/2009 4:23:53 PM

Question
What size(s) come in each case?

Answer

Dear Matt:

We offer shoe covers which are available in Medium, Large, XLarge and Universal sizes.  We have them in both regular and non-slipper soles.  Please call us toll free at 877-706-4480 and we will be happy to assit you with your selection.

Date Posted:
2/3/2009 2:44:40 PM

Question
I am confused which posture support to choose, I slouch my shoulders badly, when I stand at an easel painting. I need the firmest support as I have had a simple elasticated support before and i simply fought it and stretched it until it served no purpose. Pls advise, Note, I live in a hot climate.

Answer

Dear Avril,

Thank you for the inquiry. Item #387TCSMM is a good choice for assisting with poor posture.  It is similar to your simple elasticated support. You might want to try the following:  #801BTSMM.This item is the best choice for your posture. It is the sturdiest.

Respectfully,

MSEC

Date Posted:
2/3/2009 10:07:33 AM

Question
Hi, i don't understand the dimensions. 17.25h x 17.25w This is not saying the first step is 17.25 that would be much to high for a first step. So how high is the first step and then what is the secound after first and what is total hight of the steps.. i need help climbing out of me boat. thanks.

Answer

Dear Anthony,

Thank you for the inquiry. The height is from the top of the second step to the bottom of the first step. The width between each step is 8-9 inches. I hope this helps. This is one of our top sellers.

Respectfully,

MSEC

Date Posted:
2/2/2009 10:14:27 PM

Question
What size is the small cuff? 7in-9in?

Answer

Dear Michele,

Thank you for the inquiry.  The size of the small cuff is 6.3 inches to 9.4 inches.

Respectfully,

MSEC

Date Posted:
2/2/2009 8:52:35 PM

Question
Is there an extension arm for this model, please?

Answer

they are going to get back to me on this......

Date Posted:
2/2/2009 4:45:12 PM

Question
DO YOU HAVE ACCOUNT FOR CANADIAN DEALERS AND WHAT HARE THE TERMS .REGARDS

Answer

Dear Yvon,

Thank you for the inquiry.  If you would like to open an account, please visit our website and fill out the credit application under the "contact us" tile.  If you're approved, the terms are net 30.  We do not have a specific account for Canadian dealers.

Respectfully,

MSEC

Date Posted:
2/2/2009 12:07:55 PM

Question
We would like to send Tender for your persual.Please send us contact for crosspondenceThebe

Answer
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Date Posted:
2/2/2009 4:51:12 AM

Question
How do we convert the oxygen requirement from the nonportable continuous delivery concentrator to the portable device with pulse settings 1-5?For example a patient is prescribed 2lit/min O2 from continuous delivery equipment and now the equipment is being switched to one with pulse delivery.

Answer

Dear Navneet:

Since the condition of the patient as well as the original requirements may have changed, it would be advisable for you to consult with a respiratory therapist. 

Date Posted:
2/2/2009 1:24:28 AM

Question
I would like to oder products via purchase order for my medical office. I did not see where I could enter my company information versus my personal information.I would like to order four(4)Unlabeled Sundry Jar for Tongue Blades-Item #: 191IFGMM. I would like this ordered as soon as possible.Company Name: PERSONALAB RESULTSADDRESS: 7457 HARWIN DRIVE #170HOUSTON, TX 77036713-974-3008 FAX713-974-1294 PHONEThank you.

Answer

Dear MARION SOUTHALL,

Thank you for the order. In order to use a purchase order for our company, we need a credit application and references on file. Please fax the signed purchase order on your company's letterhead with a completed credit application.  Our fax is 713-706-4161.

Respectfully,

MSEC

Date Posted:
2/2/2009 12:55:13 AM

Question
What wolud be indications for using this vent

Answer
Please restate your question.

Date Posted:
2/2/2009 12:32:16 AM

Question
Hi, we would like to have an info of your distributors here in Malaysia for all range of surgical instruments. thank you Ms Siti

Answer
We currently do not have distributors in Malaysia. 

Date Posted:
2/1/2009 11:40:39 PM