Ask The Pros:

Question
Is this a cool mist humidifer?

Answer

Dear Nicole,

Thank you for the inquiry. The Healthy Humidifier plus is not a cool mist humidifer. We do carry one though, please take a look:

http://www.medical-supplies-equipment-company.com/product/ppf/id/6481/new_prod_full.asp

Respectfully,

MSEC

Date Posted:
11/9/2010 9:42:00 AM

Question
Dear Sir, I would like to know If I may ship your medical equipment to Russia, and if it will suit our voltage of 220 W? what are the terms of shipment? do you work on prepayment or on fully payment? do you have a catalogue of all your equipment of 220 W? thank you in advance, Evgenii

Answer

 Dear Evgenii:

Thank you for your inquiry.  We do ship equipment to Russia.  We have some equipment available at 220 volts.  We can prepare all paperwork and provide you with advance pro-forma invoice.  All payments must be made in advance via bank wire transfer.  If you have any other questions, please email gary@msecom.net.

Date Posted:
11/9/2010 7:03:37 AM

Question
I am looking for a hoyer lift with a scale or a chair scale for someone who wants to do dialysis at home, but is not weight bearring. She has a hoyer, but i have been told by her DME that it is not adaptable for a scale. She has medicare and a supplement.

Answer

The links below are a few options we have.  We do not handle any type of insurance, so the products we sell would be personal pay.

http://www.medical-supplies-equipment-company.com/product/ppf/id/23955/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/23960/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/23957/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/23921/new_prod_full.asp 

Date Posted:
11/8/2010 4:46:43 PM

Question
How quickly could you ship overnight delivery 13 overbed tables, 8146VNIGSI or similar, to our location in Texas? Thank you for your quick response!

Answer

Please check your email for a formal quotation. If the email is not present, please check your spam/junk mail. If you have any additional questions, please don't hesitate to contact me at 1-877-706-4480 x 108

Kemuel Gilbert

Date Posted:
11/8/2010 2:07:34 PM

Question
What is the instrument with the longest crushing clamp jaw that you have access too I need to be able to clamp about 20-25cm.thanksDoug

Answer

The item which would be best for your need is a Scudder Intestinal Clamp by Sontec Instruments.  The total length is 20.5in and it would be more than enough to serve its purpose.  It is the only item we have come across for the intestine with the extra length required for equine procedures.

We do not carry this item but can definitely recommend contacting this company for details as to how to purchase.

Date Posted:
11/8/2010 1:30:34 PM

Question
how long do you take to deliver products required?

Answer
Most products are shipped within 24 hours.  Some products such as exam tables, medical cabinets,  carts may take up to 4 weeks.  International deliveries obviously take longer.  Please specify the products you are interested in along with the delivery address and we will be happy to provide you with a quote.  Please note that all international orders must be prepaid in advance of shipment release. 

Date Posted:
11/8/2010 1:33:23 AM

Question
I am an export agent and have a client overseas that is interested in medical supplies. I would like to speak to someone and also request literature. Thank you.

Answer
Please contact Christina Villa at christina@msecom.net or 877-706-4480 x 107 

Date Posted:
11/7/2010 10:21:26 PM

Question
Hello. I Am a 58'' 145 pound female with 32'' leg length. I have MS and I am going to have to get a slideboard. Can you reccommend a size and length and wood vs plastic. I have no idea what would be best.Thank you.Melanie

Answer

There is no specific height restriction for any of the transfer boards we carry.  The wooden transfer boards we supply are considered "heavy duty," however, the plastic transfer boards are for use moreso in a showering type environment.

We would recommend the wooden unit for every-day use, but if you plan on using it in a shower, we suggest use of the plastic transfer boards.

Date Posted:
11/7/2010 8:29:29 PM

Question
just wondering if this equipment is foldable or not, as I need to ship it to china for my father. thanks a bunch.Seren

Answer

Dear Seren:

Thank you for your inquiry.  This item comes disassembled in a couple of boxes and is easy to ship.  If you would like to provide us with an address, we can also provide you with a price for shipping it to China. 

Date Posted:
11/7/2010 1:53:28 AM

Question
i just made an order for an ice therapy machine but they have the wrong shipping address, they shipped it to the billing address instead! and made the recipients address the billing address.

Answer

Dear Nana:

We will make the correction.  Thank you for your business.   

Date Posted:
11/6/2010 5:02:47 PM

Question
I am looking for compression stockings with the following item number -- 962C702L/77. The package we have has the leters FF on the package. Could you tell me where I can get them or something comparable.

Answer

 Dear Mary Lou,

We do not recognize that item number, but I did have a website that did:

http://www.medicalsuppliest.com/sigvaris-970-access-series-30-40-mmhg-women-s-closed-toe-knee-highs-973c

Respectfully,

MSEC

Date Posted:
11/6/2010 11:24:21 AM

Question
I need instructions as to how to lift patient from bed to wheelchair----diaper application with lift? Also please describe how lift is to be erected and why the handle is not made of steel as the rest of the machine??Thank you

Answer

Dear Phyllis:

Here is a video on transfering patients from wheelchair to bed using hoyer lift.  http://www.youtube.com/watch?v=EP2myQVns9s.  You can find other related instructional videos on www.Youtube.com.  The metal handle is coated with non-slip material for ease of handling.  The hoyer lift comes in a couple of boxes with assembly instructions included.  The assembly is very easy and requires minimum tools. 

Date Posted:
11/5/2010 11:22:07 PM

Question
My son has asthma and we just have a normal breathing machine we got from my childs Dr. for kids. Will this fire truck machine work the same way as it does He just does not want to take his treatments and fights me so I was just looking for something more fun where he will take them better?He is

Answer

Dear Nicole:

If your son is like many of the boys his age, than the chances are he will like the fire truck nebulizer. 

Date Posted:
11/5/2010 8:20:30 PM

Question
I am interested in a crushing intestinal clamp to be used in equine vet surgery. It needs to have very long jaws because the large colon in the equine is approximately 25cm diameter. It needs to be able to crush over that length. Thoughts you have would be appreciated.

Answer
The clamp portion of this instrument only measures approximately 5.5in (14cm) in length.  After checking our inventory, this is the longest clamp we have suitable for this purpose.

Date Posted:
11/5/2010 6:14:23 PM

Question
Is this item carried in size 20 x 30 x 1

Answer
This item is available in size 20 x 30 x 1.  Please specify this size in the comments section when you are placing your order.  It is available and delivers within about 5 working days.

Date Posted:
11/5/2010 5:26:02 PM

Question
Have a special project..........Was wondering if I could wrap a golf club grip with your product and then grip the club and have my fingers molded in the material you provide???????I would use this method for teaching golf to handicap kids.......Thanks for the opportunity to submit a question.

Answer

Dear Robert:

Thank you for the inquiry.  This is an interesting twist on the use of this product.  What you are proposing should work in theory, but the outcome may be different in practice. 

Date Posted:
11/5/2010 4:01:41 PM

Question
I NEED TO KNOW HOW WIDE THE MOUTH PART IS. I HAVE DIFFERENT SIZES AND I NEED THE LARGER OF THE TWO. CAN SOMEONE PLEASE MESSURE THE AREA THAT GOES IN THE MOUTH THAT THE TEETH REST ON. THE CORRECT SIZE I NEED IS 2 AND 1/4 INCH OR LARGER. THNKS

Answer

Dear Michelle,

Thank you for the inquiry. Ours open 2 ¼” when fully spread.  They are actually 2 ½” at the tips.  Hope this helps!

Respectfully,

MSEC

Date Posted:
11/5/2010 11:07:43 AM

Question
Hello, Could you give me a quote for 8442-ST1ARO $878.79 N/A $878.79 $4,393.95 Im rebuilding the Operating wing at the hospital in Haiti. We will have 4 operating rooms and I need to find some cabinets , at this time we have all the supplies in a closet. USAID is helping us pay for the physical renovation, new windows , floor, new wiring, plumbing, and two more O.R.s . Im looking for someone to help us out with good equipment and prices. Thank you Jimmie Tinsley Physical Plant Engineer Hospital Albert Schweitzer, Haiti

Answer

 Dear Mr. Tinsley,

Thank you for contacting us. I just need your shipping address in order to create a quote.  I also need to know how many 8442-ST1ARO's you need. Please send your response to: christina@msecompany.net

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
11/4/2010 9:42:18 PM

Question
Hello, my company is current developing an anatomical model for instructors and clinicians. It depicts a midsagittal view of the nasal cavity with nare, oral cavity, pharynx, trachea and upper esophagus of a tracheostomized adult. I was hoping for information to whom I should contact in the future when our product is ready for distribution. Thank you

Answer
You can contact Kemuel Gilbert at kgilbert@msecom.net. 

Date Posted:
11/4/2010 11:49:05 AM

Question
Christina,Thank you for your quick response to my questions.I did just order the table.Thanks for your helpMike

Answer

Dear Mike,

Thank you for your business. I just need your approval for shipping: $38.49

Date Posted:
11/3/2010 4:37:48 PM