Ask The Pros:

Question

My company is looking to purchase a machine for training purposes only. I have a few question about the Mac VUWhat type of paper is compatible with the MAC VU The problem with our last machine is the paper is no longer in production.Any help you are able to give would be greatly appreciated

Answer

Afternoon Theresa:

Thank you for your inquiry.  We no longer carry Marquette MAC VU EKG Machine.  Parts are difficult to find.  Please let us know if we can be of further assistance.  

Date Posted:
11/18/2019 4:04:48 PM

Question

Are your cold packs designed to support someone lying on top of them My PT wants my back to have the support while being iced. Thx, JoeText answer is best. 5204481638

Answer

Good morning,

Thank you for your inquiry.

This item is designed for heavy duty clinical use. It should be able to withstand you lying on it while using it. There is a one-year warranty also.

Respectfully,

Christa W.

Date Posted:
11/17/2019 11:22:54 PM

Question

I would like to request a sample of this product if possible. Thanks!St. James Parish Hospital1645 Lutcher Ave.Lutcher, LA 70071

Answer

Good morning Ms. Landry, 

Thank you for your inquiry. 

I am currently checking with our warehouse to see if we can get a sample out to the address you provided. I will be in contact shortly to let you know the status of your request. 

The item you are requesting the sample for has been updated and the dimensions of the cover are now 48”  23”. I have also requested the one size fits most options as well.

Respectfully, 
Christa W. 
713706-4480

Date Posted:
11/13/2019 9:57:34 AM

Question

where does the O2 tank go on this

Answer

Good Afternoon Rick:

Thank you for your inquiry.  If you look at the image showing the back side of the cart, you will see two velcro straps used to secure O2 tank to the cart.  

Date Posted:
11/11/2019 3:17:01 PM

Question

Does the manikin have spinous process that can be palpated to practice locating spinal levels

Answer

Good afternoon Todd,

Our customer service specialist will contact you shortly with additional information.

Date Posted:
11/11/2019 12:27:49 PM

Question

do you ship to Anchorage Alaska 99508what would this cabinet cost in shopping is there an option that doesnt lock at all

Answer

Good Day Mr. Sherman:

Thank you for your inquiry.  We do ship to Alaska and will be happy to provide you with a quote inlcuding freight.  

Date Posted:
11/7/2019 12:05:06 PM

Question

Hello, I would like to check product availability and price.

Answer

Good Morning James:

Thank you for your inquiry.  In order to be able to better assist you, please provide us with a list of items you are interested in.  

Date Posted:
10/31/2019 4:34:50 AM

Question

I do not use the tub. I use the shower in the tub. Do you have an item that allows the shower curtain tofit' and still allow a holder for me to use while showering

Answer

Our customer service specialist will contact you shortly with additional information.

Date Posted:
10/29/2019 7:43:38 PM

Question

Hello! Do you know how i could get ahold of just the mattress for the stretchers. I cant seem to find one of the sectioned 2-part pads anywhere. they are all the solid ones.

Answer

Dear Summer:

Thank you for your inquiry.  Unfortunately, we currently dont have any mattresses available for sale without a stretcher.  

Date Posted:
10/29/2019 3:49:47 PM

Question

Do you have a 50 place expandable rack for 10-13 mm tubes

Answer

Our customer service specialist will contact you shortly with additional information.

Date Posted:
10/29/2019 6:55:02 AM

Question

What is the delivery charge and delivery date on this item to be delivered to my home in Waxahachie, Texas. 75165. Any senior discounts and or Medicare options for purchase. I need to do PT at home for a total knee replacement I just had

Answer

Our customer service specialist will contact you shortly with additional information.

Date Posted:
10/25/2019 3:08:18 PM

Question

Looking for options for portable computer workstaiotns with and without cords and battery powersupply for cart without cord reel.

Answer

Good afternoon Mr. Price, 

You will be contacted shortly by one of customer service representatives for additional information so that we can provide you with an accurate quote. 

Respectfully,

MSEC 

Date Posted:
10/23/2019 12:26:10 PM

Question

Do you have a PPO contract with the local Seattle , Blue Cross Blue Shield?

Answer

Good morning. Thank you for your inquiry.  We do not accept insurance coverage at this time. 

Date Posted:
10/18/2019 7:25:19 PM

Question

Would you tell me what level 1, 2, or 3 of liquid protection this mask provides

Answer

Good afternoon, 

There is mask is not rated for a liquid protection level.

However, a field test was conducted, and the mask was able to withstand up to an inch of water without any seepage. 

Please feel free to contact me directly at Christa@msec.co with any additional questions. 

Respectfully, 
Christa Wong

Date Posted:
10/16/2019 9:41:21 AM

Question

Is this the best for golfers or tennis elbow

Answer

Good morning Ms. Fleeman, 

Thank you for your inquiry. 

This brace should work for tennis elbow and gold elbow. If you have any additional questions please do not hesitate to call us directly at 713-706-4480.

Respectfully, 
Christa W.

Date Posted:
10/14/2019 7:32:53 PM

Question

Is there any red dye in it

Answer

Good morning Ms. Maryanne, 

Thank you for your inquiry. 

Upon further review of the ingredients of item #61PSBAHHMD, there is no red dye in the soap. 

If you have any additional questions please do not hesitate to contact us directly at 713-706-4480.

Respectfully, 
Christa W. 

Date Posted:
10/6/2019 3:54:29 PM

Question

We recently received the stretcher; that appears to already be assembled. However, there was box that had some parts inside and we are unclear as to whether or not they need to installed before the stretcher is ready for use. Are there any assembly instructions for the stretcher

Answer

Hi Tinishia:

We appreciate your purchase.  The hardware is used to secure the stretcher within the ambulance.  If you dont intend to use the stretcher within the ambulance, you do not have to do anything with the parts in the box.  The stretcher comes fully assembled and ready to use.  

Date Posted:
9/30/2019 3:07:04 PM

Question

What size rolls for paper does this exam table use

Answer

Good afternoon Jodie, 

This table can accomodate paper rolls from 18" to 21". Please do not hesitate to contact me directly with any additional questions. 

Respectfully, 
Christa W. 
Christa@msec.co

Date Posted:
9/25/2019 2:14:41 PM

Question

Do you have an electrical diagram that shows how to connect this fixture in order to change the operation mode general lighting, examination light, and reading light

Answer

Good afternoon Carlos:

Thank you for your inquiry and for your patience. The information you requested will be sent to you in the morning. Have a good evening.

Date Posted:
9/24/2019 8:20:40 AM

Question

What are the shipping dimensions and weight of the package thaniks

Answer

Thank you for your inquiry. This shipping dimensions of this unit are 39 (H) x 34 (L) x 22 (W), weighing 125 pounds. Please feel free to contact me with any additional questions.

Regards,

Lucinda Eshenbaugh

Date Posted:
9/21/2019 10:11:04 AM