Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Can the clavicle brace and clavicle strap (delux) be worn under your clothing?

Answer

Dear Claudia,

Thank you for the inquiry.  The brace and strap can be worn under your clothing, of course anything too fitting might pose a problem, but underneath a sweather and/or loose fitting clothing would be fine.

Respectfully,

MSEC

Date Posted:
1/21/2007 7:39:49 PM

Question
I'm trying to locate an Atlas PTCA dilatation catheter, but I am having trouble locating one. My understanding is that the Atlas catheter was sold by Cordis Corporation back in the late 1980s. Thanks in advance!

Answer
i contacted customer CC

Date Posted:
1/19/2007 4:37:22 PM

Question
We have several female employees who wear skirts only. Do you have any multi-colored scrub skirts available? please advise. Thanks, Amanda Clarksurgical coordinator,Mann Eye Institute

Answer

Dear Amanda,

We do not have skirts that are disposable.  We are entering a new line soon, by Dickie's. They have many skirts to choose from.

Respectfully,

MSEC

Date Posted:
1/19/2007 1:38:02 PM

Question
Do you offer your surgical gowns in either a small or medium size?

Answer

Dear Lisa,

Thank you for the inquiry.  We only offer the surgical gowns in large or x-large.  We apologize for the inconvenience.

Respectfully,

MSEC

Date Posted:
1/18/2007 7:32:08 PM

Question
About 6 years ago, I purchased a GS2001 AlleFree Sprayer. It is malfunctioning and it is not under warranty. Where can I send it to be repaired? thank you.

Answer

Dear Lana,

Thank you for the order, however, we do not have any services that repair this item. Please try visiting this webiste for assistance: http://www.unionelifecare.com

Respectfully,

MSEC

Date Posted:
1/18/2007 11:23:55 AM

Question
Interested in a Storz Pediatric Bronchoscope (Rigid). Do you carry that product?

Answer

Dear Sergio,

Thank you for the inquiry, however we are currently out of stock of this product.

Respectfully,

MSEC

Date Posted:
1/18/2007 9:04:03 AM

Question
I am looking fo a used exam table or used electric reclining chair for a private practice, can you help me locate?

Answer

Dear Alicia,

Thank you for the inquiry, however we no longer selling used exam tables. I can price a new one. We have great prices. Let me know, please email at christina@msecompany.net so I may prepare a quote with pricing and shipping.

Respectfully,

MSEC

Date Posted:
1/17/2007 10:37:59 AM

Question
Sis, I'm looking for thier phone number and address

Answer

Dear Sally,

Here is the information you requested:

19, Moskovsky pr., St. Petersburg, 190005
Phone: +7(812) 718-5390, 718-5391, 315-0986
Fax: +7(812) 718-53-99
sales@lumex.ru,
www.lumex.ru  

Respectfully,

MSEC

Date Posted:
1/17/2007 10:28:27 AM

Question
Hi i,m based in Australia . melbourne & would like some info on being a distributor for some of your products .. kindly email me your feedback with regard to the same thanks trevor ...

Answer

Dear Trevor,

Thank you for the inquiry, however we are not interested in the business proposal. Thank you for the offer.

Respectfully,

MSEC

Date Posted:
1/16/2007 9:58:35 PM

Question
Hello, I need to purchase a large number of enterotomy scissors size 8.5 in 21cm with hook please give me an estimated quote thanks!

Answer
contacted customer, sending quote over. CC

Date Posted:
1/16/2007 2:02:16 PM

Question
Hi, I am trying to determine the value of an Sterelizer Technologies Corporation autoclave (model no. 8600) serial no. 8600-0016 which was purchased new in 12/96 and completely overhauled in 8/01. Any information you could provide would be appreciated. Thanks and please call me with any questions.Tara Nunez Smith, Esq.BLUE WILLIAMS, LLP3421 N. Causeway Blvd. Ste. 9Metairie, Louisiana 70001Telephone: (504) 831-4091Direct Fax: (504) 849-3058

Answer

Dear Ms. Smith:

Thank you for your inquiry, but we are not familiar with that model of autoclaves.  Have you considered contacting the manufacturer directly and inquiring about a list of authorized dealers?  That maybe your best choice.

Date Posted:
1/16/2007 11:43:58 AM

Question
In my internet search, it seems like this item does not exist.Help !

Answer

Dear Allida:

Your search results are probably correct. Most medical scrubs come with short sleeves and in non-white color. 

Date Posted:
1/16/2007 9:46:17 AM

Question
Tho Tobago E.H.S would like you to send us a quote for E.H.S medical supplies, please contact the # noted for additional info that you may need .thank you kindly

Answer

Dear Lester,

Please provide a list of item your needing and email to christina@msecompany.net.  Additionally, please provide an exact address to where the items will be sent.

Respectfully,

MSEC

Date Posted:
1/15/2007 10:36:15 PM

Question
Can I use a weight scale if I have a plate in my arm?

Answer

Dear Ms. Gasdick:

You will have to take into consideration the weight of the plate in you arm to get your actual body weight, but other than that you should not have any problems using traditional spring loaded digital and non-digital scales.

Date Posted:
1/15/2007 4:20:58 PM

Question
Hi. My Name is Ian Rolle. I am the Supplies and Services manager at the Justin Fadipe Medical Centre on the island of Dominica.Our Nellcor Symphony N-3000 Monitor has stoped working. The display shows EEE 310. What does that mean?

Answer

Dear Ian,

Please contact this individual:

medicalconcepts@wfeca.net, they are expert technicians that can assist you.

Respectfully,

MSEC 

Date Posted:
1/15/2007 2:38:10 PM

Question
Is there a persoanl home scale made with either red or yellow LED?LCD readouts for patient with difficulty seeing the standard black/white readout?

Answer

Dear Glen,

Thank you for the inquiry, however we only have scales that read in red but they are in kilograms.

Respectfully,

MSEC

Date Posted:
1/15/2007 2:35:51 PM

Question
Can I add a logo to these shorts and what would be the cost?

Answer

Dear Derrick,

Thank you for the inquiry, however we do not offer the service of adding a logo.  We do however offer embroidery.  If you would like to add lettering, please let us know.  Call us at 1-877-706-4480 X 107

Date Posted:
1/15/2007 11:08:28 AM

Question
where are oxidase discs & carbon dioxide jars,microbiology products available in philadelphia or washington stores?

Answer

Dear Dr. Asha,

Thank you for the inquiry. Try visiting this link: www.microbiol.org

 

Date Posted:
1/14/2007 10:19:54 PM

Question
I want to correct the roundness that I am getting in my upper back. I don't know whether to chose the delux clavicle brace or the universal posture & clavicle support. Can you help me out? I want to stand and sit straighter. Any helop that you can give me will be greatly appreciated.Thanks,

Answer

Dear Claudia,

Thank you for the inquiry.  Please look under

    
 for more information and products. You should consult a physician/physical therapist before using any of these items/products.

Respectfully,

MSEC

Date Posted:
1/14/2007 6:01:24 PM

Question
I'm looking for a lift that folds easy for travel.

Answer

Dear Perry,

Thank you for the inquiry.  I need to know two things before I adequately answer your question.

1) What are you using the lift for?

2) What is the weight capacity?

Respectfully,

MSEC

Date Posted:
1/14/2007 3:25:08 PM

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