Ask The Pros:

Question
Hello, I just placed an order Order No.137464 online. Do I have to fax my PO as well as to go through the credit application process. If so, I'd rather pay via credit card instead.

Answer

Dear Ms. Flowers:

Thank you for your purchase.  Please fax a PO to 713-706-4161 and we will email you a W-9 so you can add us into your system.  Your roder should be processed within 24 hours once the PO is in-hand. 

Date Posted:
10/22/2012 12:56:13 PM

Question
how do I use the hand held magnifier ultraviolet light for best results has no settings just white and blue bulbs

Answer
This unit does feature 2 UV, 2 White Bulbs and Magnifier; a user manual will be sent to you separately.

Date Posted:
10/22/2012 12:23:09 PM

Question
Dear Sirs, We are pleased to introduce ourselves “Springfield International L.L.C†as one of the leading manufacturing and trading groups in Dubai, U.A.E. Currently we are planning to equip a 50-bed hospital by used or refurbished equipments complete equipment for a hospital. If you can offer us please send us your complete offer along with equipment descriptions, delivery time, guarantee conditions, etc. Your earliest reply would be highly appreciated. Thanking you, Yours sincerely, M.Dolati Springfield International L.L.C P.O.Box: 63824 Dubai, U.A.E Tel: 971 4 2293700 Fax: 971 4 2293400 Email: spco@eim.ae

Answer
Thank you for your inquiry. In order to assist you further, we would need a list of items you need to equip the hospital. Thanks.

Date Posted:
10/22/2012 2:16:32 AM

Question
I already have a home nebulizer that Medicare pays for. Can my doctor also order one of your small portable ones that Medicare would cover?

Answer
Your doctor may order a nebulizer from us, however MSEC would not be able to bill Medicare for them, but provide necessary documentation for self-file.

Date Posted:
10/21/2012 10:53:22 AM

Question
I wear a size 37.5 shoe , what size I need to order of this shoes. And is this.shoe good for post bunion operation.. Thank you

Answer
This would be equivalent to American size 7.  Medium would be the best option for your size.

Date Posted:
10/20/2012 6:23:15 PM

Question
Would this be an appropriate manikin for demonstrating surgical positioning and draping

Answer

This manikin is appropriate for positioning and draping.  The limbs are fully articulating at shoulder, elbow, wrist, hip, knee and ankle.  The manikin also bends at the waist.  Male catheterization can be performed on this unit as well.

A few options for suction pumps are below:

Heavy Duty Suction Aspirator

Compact Portable Suction Aspirator

Vacumax Portable Aspirator

Date Posted:
10/19/2012 4:27:20 PM

Question
what to do if oil leaks from the pipe underneath the chair and if chair stops going back and forth

Answer

It is best to contact the manufacturer for service and repairs.  Unless, you are a trained specialist, do not attempt to fix the chair by yourself. 

Date Posted:
10/19/2012 2:11:57 PM

Question
I am not in the medical field. I am trying to find a way to help block the sun in a very bright room to use a computer. 1 Do the three panels fold on this model straight on image 2 Do you ship in Canada 3 Do you have another cheaper model that would do the job of blocking most of the sun

Answer
Yes, the panels do fold in to compact the item for storage.  Yes, we do ship to Canada.  We have an item that is actually a ceiling mounted curtain designed to block out light and sound.  It is our "blackout" curtain.  If you would like information on this item we'd be happy to send you additional details.

Date Posted:
10/18/2012 8:03:52 PM

Question
Hello, I am interested in buying Biliblanket Plus lightpad and optic cable. Can you please provide more information: price, hours of work of item and manufacture year. Best regards, Vladimir Chupakhin

Answer

Do you have part numbers for the optic cable and light pad?  We are currently checking our inventory and it looks like these items may be available on special order.

Date Posted:
10/18/2012 7:51:46 PM

Question
Just wondering if the dors have locks. Do you offer dicounts to a school I am trying to purchase for my child with special needs at schoolthanks and look forward to hearing from someone!LISA

Answer
Unfortunately, due to the type of doors they cannot be locked.

Date Posted:
10/17/2012 9:51:07 PM

Question
I would like to purchase 4 woods lamp. Can you please e-mail a catalogue with the price. Many thanks

Answer

Dear Sue:

Please take a look at the following selection of our Woods/UV Lamps by clicking on the link below.  Please let me know which products may be of interest to you and I’ll be happy to offer you discount on a purchase of four along with shipping to Timmins, ON.   I look forward to your feedback. 

http://www.medical-supplies-equipment-company.com/product/ppf/param/1431_0__1_true/product_search.asp

Date Posted:
10/17/2012 12:49:21 PM

Question
Hi, could you please tell me if you ship to Australia. I am wanting 2 of your carts, item number K5-4VHRF for our radiology centre. Could you give an approximate cost and time frame. Thanks, Karyn.

Answer

Dear Ms. Elliott:

Thank you for your inquiry.  We do ship to Australia regularly.  Please provide us with a shipping destination and we will be happy to provide you with a proforma invoice including shipping.  We look forward to hearing from you. 

Date Posted:
10/17/2012 8:55:48 AM

Question
Can this keyes dermal punch be autoclaved Is it made of stainless steel?

Answer

Dear Kenny:

This product is made from stainless steel and it is autoclavable.

Date Posted:
10/17/2012 5:50:02 AM

Question
How is the chairback regulated at Ellora Salon. And is it possible to arrange a transportation to Denmark. Or do you have a dealer in europe that cold deliver at about same price dollars 1749,- Best ragards from DK

Answer

The back of this table is operated manually.  There is an upgrade option for non-electric pneumatic adjustment.

The unit's hi-low operation uses 110 Voltage.

We do not have any outlets in Denmark.  We can either deliver to a freight forwarder in USA or ship direct to the airport in Denmark.

Date Posted:
10/15/2012 4:37:05 PM

Question
What is the proper size for a disposable bed sheet for a hospital bed that measures about 36 inches by 72 inches on its surface

Answer
The flat sheet for a bed this size would normally be about 66in x 96in.

Date Posted:
10/14/2012 9:09:08 PM

Question
Do you deal with Blue Cross Blue Shield

Answer
We typically do not file claims on behalf of our customers. However, we can provide you with all supporting documentation to enable you to communicate directly with the insurance provider. Please contact is for further info.

Date Posted:
10/13/2012 9:55:18 AM

Question
what is thesolution for face hole

Answer
To enable us to better answer your question, please restate your request.

Date Posted:
10/12/2012 9:19:23 PM

Question
looking for shorts to fit pediatic patients. how small is your small need from 4-5 yr old-size to teens.

Answer
Measured lying flat, the waist is 12 inches across.  If stretched fully, it measures 19 inches across.

Date Posted:
10/12/2012 1:27:26 PM

Question
On this med cart, how many punch cards will it hold

Answer
This cart has a capacity of 360 punch cards.

Date Posted:
10/12/2012 11:55:22 AM

Question
Do you re-sell lockable Medicine cabinets - 4 door sizes, metal frames, typically used in clinics. $5,000 new. We have both new and used versions 33 cabinets we are ready to let go. Currently stored in a Houston Area warehouse. Please advise. Thank you.

Answer

Dear James:

Thank you for your inquiry.  We will keep this in mind, but currently we do not foresee a need for medicine cabinets. 

Date Posted:
10/11/2012 3:54:42 PM