Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I would like to know how this works.

Answer

Dear Cyndi,

Thank you for the inquiry.  In order to use the U-Sling, Padded, you would have to purchase a lift.  We have  manual and electric lifts.  It basically cradles the patient (swing like) and places in and out of a bed or chair.

Respectfully,

MSEC

Date Posted:
10/25/2008 4:15:00 PM

Question
I am looking for maxi position power lift chair that has VERTICAL lift,arm width no larger than 6 inches. Also fabric color will be an issue as we just got a new couch from Laz-boy. We had their power lift chair also but it had the other type of lift and caused my husband to fall forward.

Answer

Dear Marilyn,

Thank you for the inquiry, however we do not have any chairs that have a vertical lift. We apologize for the inconvenience.

Respectfully,

MSEC

Date Posted:
10/24/2008 8:57:57 PM

Question
My Doctor recommended getting a blood pressure monitor , to check my pressure over a 24 hour period , including while I sleep. Do you people have such a machine , cost ?? , & do you accept Tricare , as I am a military retiree?

Answer

Dear Benjamin,

Thank you for the inquiry. We do have the blood pressure monitor you need. We do not accept Tricare though, I do apologize. Try contacting your nearest VA office for additional help.

Respectfully,

MSEC

Date Posted:
10/23/2008 5:10:42 PM

Question
Can u please send me a photo & Specs on the Litestream Self Propelling Wheelchair 14 x 14 with Desk Arms & Anti Tippers.One of yur Reps advised this one for me.Thanks

Answer

Dear Ms. West,

Thank you for the inquiry, but we do not sell this item. Please double check the website.  I am sorry for the inconvenience.

Respectfully,

MSEC

Date Posted:
10/23/2008 5:10:12 PM

Question
i'm looking for bed. Needs to be height adjustable and capable of supporting water mattress. Bed does not need to profile - just remain flat. Needs to be 48 wide minimum. My patient currently has a water mattress 7 X 47 X 82 (weighing 74stone approx) Patient weighs approx 18stone. Help please

Answer
working on a quote. CV

Date Posted:
10/23/2008 4:40:54 PM

Question
Is this mattress reversable? Is there any place where I may test this mattress before buying? I want my Grandmother to be comfortable and the hospital bed mattress she has now is too soft and sags to the point she slides out of bed. Thank you for your help

Answer

Hi Anne:

Thank you for your inquiry.  Before we can answer your questions, it may be worth while to undertand the condition of your grandmother, ie her height, weight, physical condition, how much time she spends in bed, can she move around on her own.  Also, we would need to know if she is currently in a standard hospital or home health care bed, or the dimensions of her current bed.  If you can answer these questions, we will be happy to assist you with selecting the most appropriate

Date Posted:
10/23/2008 2:08:59 PM

Question
I need your help,asap!! Please let me know if you have any scub set with a muted green color i.e., seaspray or a sand color but it'd have to have brown trim, not black, thanks soo much!Give me alot of choice if possible.

Answer

Alison,

  Thank you for your inquiry.  We do have several scrub options, however the "trim" is a color coding relating to the size.  We have two color coding systems:

Angelica Color Coding offers size Medium with brown and XXXLarge with tan neck and pant ties.

Our second color coding offers size XLarge with tan and XXXLarge with brown neck and pant ties.

The ComfortEase Unisex Reversible Drawstring Scrub Pants  and ComfortEase Unisex Reversible Scrub Top With Set In Sleeve will be our scrub options with the seaspray color and brown trim on Medium and tan trim on XXXL.

Please feel free to place an order on our website or on the phone with a member of our customer service team.  Thank you!

Respectfully,

MSEC

Date Posted:
10/23/2008 11:26:16 AM

Question
This scale indicate in KG but the specs talk about lbs. Is it metric or imperial

Answer

Dear Col:

We carry both Metric and Imperial Physician Scales.

Date Posted:
10/23/2008 1:06:14 AM

Question
Dear Sir or Madam:We are in the process of researching a new version of disposable scrub hats for men and women with bulk pricing information. Could you please send a sample to:R. VarnerClinical LeadWomen's SurgerySharp Mary Birch Hospital for Women 3003 Health Center DriveSan Diego, CA 92123Thanks!

Answer
I emailed Kara with Medline, She is going to send us some samples to forward to our customer.

Date Posted:
10/23/2008 12:37:13 AM

Question
Hi,Would you be interested in purchasing approx 70 or less Braun Vista Basic IV Pumps (model 637-202) that are nearly new with very little total hours used ?Thanks.

Answer
forwarded informaton to jost with novatek.

Date Posted:
10/22/2008 1:48:51 PM

Question
item# 5900-01NEG. If I order 4 packs of these what's the ship charge? zip is 33411, west palm beach, flthanks,

Answer

Dear Debbie,

Thank you for the inquiry. Item #5900-01NEG would ship via FEDEX. The shipping charge to 33411, regular ground is $7.26.

Respectfully,

MSEC

Date Posted:
10/22/2008 12:00:42 PM

Question
What's the average cost to retrofit a home for a senior citizen?

Answer

Dear Michael:

Thank you for your inquiry.  Your question is very general.  What condition is the individual in (wheelchair, walking assistnace, etc)? Do you have a one or two story house?  Do you have an attached garage?  Do you have a bathtub or a walk-in shower? Do you have carpeted or non-carpeted floors?  These are some of the question we would need to know before even contemplating a price range.  For a more detailed discussion, please contact us at 877-706-4480 x 104.

Date Posted:
10/21/2008 4:45:51 PM

Question
We are interested in buy an Agfa drystar 5500 used or refurbished, do you have any?

Answer

Dear David,

Thank you for the inquiry, unfortunately we do not carry the Agfa Drystar 5500. Try www.fsimedicalimaging.net

Respectfully,

MSEC

 

Date Posted:
10/21/2008 4:35:47 PM

Question
I WOULD LIKE TO BUY A PORRTABLE MASSAGE TABLE HOW CAN I GET A ONE? AND HOW MUCH?

Answer

Dear Terry,

Thank you for the inquiry. We have a wide selection of portable massage tables.  Please take a look at the following link:

http://www.medical-supplies-equipment-company.com/product/ppf/param/2096_0__1_true/product_search.asp

Please choose one and email our sales representative your specifications and accessory requirements. Her email is christina@msecompany.net. She can get the shipping estimate and prepare a quote.

Respectfully,

MSEC

Date Posted:
10/21/2008 3:44:15 PM

Question
I need to know more about Novametrix 7100 CO2SMO Capnograph. My dad is with COPD on tracheostomy on NIV, and CO2 needs to be checked everytime I change the NIV setting. What is the size of your Capnograph, what accesories included, hw much for shipping, or do u hv a distributor in Indonesia ?Thanks

Answer

Dear Dr. Francisca Dewi,

Thank you for the inquiry.  We do sell the 7100 CO2SMO Capnograph. Are you wanted to know the memory or actual physical size of the unit? We include the sensor with the unit. I would need your address to calculate the shipping cost. Unfortunately we do not have a distributor in Indonesia. Please email your answers to christina@msecompany.net so that she may prepare a quote for international delivery.

Respectfully,

MSEC

Date Posted:
10/21/2008 1:45:30 PM

Question
pleace provide us offer c&f tripoli libya , dilevery time for :--fullbody hydrotherapy immersion tanks, one 260gallon , one 300gallon , one 425gallon .with accesories.best regardeseng.a.ageilproject manegar alroeyia eng. co.

Answer

Dear A. Ageil,

Thank you for the inquiry.  In order to better serve you, we need to know if we can just deliver to the airport because that is the only service we offer.  Please let us know. If you still want to a quote, please email what type of accesories you need for the immersion tanks to christina@msecompany.net

Respectfully,

MSEC

Date Posted:
10/21/2008 8:17:44 AM

Question
Pro:I have been inserting a 6mm flat lift in my right shoe for years after being diagnosed with having a right leg shorter by 6mm. Do you have a 6mm product ?

Answer

Dear Gerry,

Thank you for the inquiry, however we do not carry a 6mm flat lift. The inserts we sell are not flat and in our diabetic shoes. We apologize.

Respectfully,

MSEC

Date Posted:
10/20/2008 6:00:00 PM

Question
Can you modify any of the commode chairs? I need a commode for my sister with a high back with a belt at the hips and one across the chest. The rail on the side would need to lower.

Answer

Thank you your inquiry.  Commode chairs are designed to specific safety guidelines.  Therefore the chairs themselves can not be modified.  A number of commodes we offer have a drop side arm and most can be height adjusted. We also offer medical safety belts and harnesses

Date Posted:
10/20/2008 3:30:48 PM

Question
I am traveling to Europe and will be walking a lot- I have a really bad leg and back and wonder if this seat-cane will be the best to assist me. I know we will be walking and standing on this tour and need help. I don't want to use a wheelchair if at all possible. Thanks

Answer

A sitting cane may work for your needs.  You may also want to consider a rollator, which offers more support during walking, along with a resting seat and storing pouch.  It is compact and many weight under 10 pounds.  All items are available for immideate shipping.  Please contact us for more info.

Date Posted:
10/20/2008 2:04:04 PM

Question
How do you clean the filter ?

Answer

Dear Debra,

Please call Hunter products at 1-888-830-1326.  They are the manufacturer. The part number to reference is 33252. Thank you.

Respectfully,

MSEC

Date Posted:
10/20/2008 12:08:22 PM

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