Ask The Pros:

Question
What dyes are used in the material Is it artifical food dye to get the different colors?

Answer
Dear Ms. Wilson: Thank you for your inquiry. Unfortunately, that information is not available from the manufacturer. However, these sutures are manufactured to the highest standards and are used by leading surgeons and hospitals.

Date Posted:
1/5/2016 3:53:51 PM

Question
Why does the chair that goes up & down stairs need two people if you're not lifting? My dad weighs 117lb & it would be nice if my husband could get him upstairs when I'm not home. Thank you. Teresa Sorry I forgot the name of equipment

Answer
Dear Ms. Teresa: Thank you for your inquiry. If you are referring to emergency evacuation chairs, those are available with two person or a single person option. We offer both. Please contact our office and one of our qualified staff will be able to discuss the best options for your specific needs. Toll free is 877-706-4480.

Date Posted:
12/29/2015 7:45:40 PM

Question
May I have a discount for a first shopper with your company

Answer
Dear Asmae: Thank you for your interest in our products. We can offer you 10% discount as part of our year end sale. Please call us toll free at 877-706-4480 and ask for Gary.

Date Posted:
12/29/2015 6:28:58 PM

Question
Good afternoon! We are representing bank service and, of course, our clients and also workers are very important to us. As we are working in 7 floor building we have elevators and stairs, of course. But, in case of emergency , there are difficulties to use stairs for people who uses wheelchairs. We are looking for solution to get 1 evacuation chair . This could be perfect: Deluxe Original Evacuation Stair Chair. My question is - can You send us more specific description, price with shipping to Latvia and any delivery, guarantee terms about this chair? Maybe You can recommend some other - better? Withs best regards, Iveta Paula Project manager of Citadele bank

Answer
Dear Evata: Thank you for your inquiry. There are several chars which are available. The specifications for each emergency evacuation chair can be viewed by clicking on the links below. The one you were interested in initially, requires two people to evacuate a person. https://www.medical-supplies-equipment-company.com/emergency-medical-supplies/product/deluxe-original-evacuation-stair-chair_31953.html The one below, can be operated by a single individual: https://www.medical-supplies-equipment-company.com/emergency-medical-supplies/product/original-evacuation-stair-chair_31952.html For other options, please click on the link below. https://www.medical-supplies-equipment-company.com/emergency-medical-supplies/product/emergency-evacuation-chairs_2835.htm

Date Posted:
12/29/2015 7:51:52 AM

Question
looking to purchase a wheel chair that can accommodate a 1000 lb patient. do you make a chair of this size?

Answer
Dear Ms. Agan: We do offer 1000 lbs capacity chairs and will be happy to provide you with a quote.

Date Posted:
12/22/2015 3:49:38 PM

Question
Can you tell me what day my order will ship

Answer
 

Date Posted:
12/21/2015 8:29:34 AM

Question
An institution of higher learning is interested in a human anatomy lab with certain specifications. How can i contact with the specifications to enable you quote for me.

Answer
Please email your a list of your needs to inquiry@msecompany.net.

Date Posted:
12/16/2015 9:03:16 AM

Question
What kind of chemical and/or sanitization maintenance is required with a sports therapy tub?

Answer
You can use regular over the counter products for cleaning bathtubs and stainless steel appliances.

Date Posted:
12/16/2015 7:13:00 AM

Question
1. This table can be used as a regular massage table 2. Does it come with a face cradle, if not which cradle is compatible?

Answer
Dear Ms. Malcolm: Thank you for your inquiry about the electric lift massage table. The table does have face cradle as an option. We will happy to provide you with a formal quote including freight. If you are so inclined, please provide us with you shipping address and whether or not you have a loading dock and require inside delivery.

Date Posted:
12/15/2015 5:03:24 PM

Question
Trying to purchase product to be shipped to Australia but check out was a problem with filling in form state?

Answer
Dear Dr. Martin: Thank you for your inquiry. We apologize for the inconvenience. You can contact our office and we will be able to place your order over the phone, fax your order details to 713-706-4161 or email to inquiry@msecompany.net a scanned file (please dont send personal information in text format).

Date Posted:
12/13/2015 9:06:58 PM

Question
We were wondering how we can have our solar option batteries listed on your site...specifically for Emergency? Tony www.goalzero.com

Answer
please email product information and pricing to inquiry@msecompany.net

Date Posted:
12/11/2015 2:41:15 PM

Question
We cannot figure out how to attach the scale to the exam table in the back. We have tried to get a picture of the back. The holes do not match. Maybe a piece is missing

Answer
If the table and the scale was purchased separately, the wholes may not align because the holes are pre-drilled to a specific scale. If they were purchased from the same source, you need to contact the supplier for information.

Date Posted:
12/10/2015 9:27:55 AM

Question
We are challenge for Laboratory and scientific supply LTD. Our activities in commercial business in Jordan market and around markets in near countries, we have many lines in laboratory and industrial, the customer and supplier needs the truth and confidence, and we try to do that, we use all our experience to keep the truth and confidence through good staff and modern administration. We are highly interested in your range of product. And look forward good cooperation with your company in future and establishing distribution channel. May you send us more one hard copy catalogues by post; this will help us to make good promotion and introducing your experience and products in our local market and our customer. we have new tender for Saint Vincent containing medical equipment , and we need to contact with you by email to send you the requirements items

Answer

Hello,

I am sending you another e-mail with further information.

Thank you!

Date Posted:
12/8/2015 4:32:14 AM

Question
i am a totally disabled veteran with leg and knee and ankle problems. can this unit be purchased via the veterans Administration. also does it have the heater element

Answer
Thank you for your inquiry. We are certain that these tubs can be purchased through VA. You would need to check with your local VA hospital to find out the process. We will be happy to assist you or the VA buyer with any information. Heating elements for the use in tubs are not available due to potential of electrocution. Piping warm/hot water directly from a faucet is the best alternative. Please let us know if you have any other questions.

Date Posted:
12/5/2015 7:44:31 PM

Question
looking for whirlpool to treat feet and calf mussels and not sure what size is best. Do they come with in tank heaters or do you have to add water at desired temp

Answer
Thank you for your inquiry. 15 gallon tubs are designed for hands and feet. To be able to treat calf muscles you would need at least 22 gallons. Heating elements for the use in tubs are not available due to potential of electrocution. Piping warm/hot water directly from a faucet is the best alternative. Please click on the link below to view available options in the extremities hydrotherapy tubs or copy the entire link into a browser. Please let us know if you have any other questions. https://www.medical-supplies-equipment-company.com/rehab/product/extremity-whirlpools-bath-tubs_2125.htm

Date Posted:
12/5/2015 11:15:01 AM

Question
Hi MSEC,I stay in Kenya, and have gone through your website to realize that you stock a variety of medical supplies.I want to set up a diagnostic center here in Kenya and have been wondering what equipment I can use. Kindly email me your catalog including your prices (plus shipping). For order

Answer

Hello,

I am sending you an e-mail with catalogs. 

Date Posted:
12/1/2015 7:14:23 AM

Question
Im looking for a reusable male external cathether that would fit the travel urrine collector. Do you also sell those

Answer

Hello Ronald,

Thank you for your inquiry with MSEC. I believe we just spoke over the phone regarding your concern for this product. I hope all your questions were satisfyingly answered. Your order has been placed and your confirmation number is 143718. I will be emailing you the shipping details once order is place.

Date Posted:
11/24/2015 4:25:41 PM

Question
Are these stainless steel products

Answer
Dear Krikor: These are stainless steel instruments. Please let us know if we could be of further assistance. We do accept POs.

Date Posted:
11/23/2015 3:47:16 PM

Question
Hi, I am looking to purchase a drying cabinet. I am going to past a link for the specs i'm trying to have. The Large drying cabinet looks like it could meet the needs. http://www.belimed.com/en-us/equipment-planning/workflow-equipment/drying-cabinets/medium-drying-1/compact-warming-cabinets-1/ I need it to be near this and i think that I can. My biggest question is, the airflow system? What is the Airflow system on your Large drying cabinet? Do you have pictures of a cabinet that is both stainless steel coated and has the window doors? I am hoping to provide a picture if possible. Thanks in advance!

Answer

Date Posted:
11/20/2015 10:54:53 AM

Question
We are a new home health franchise in Houston and are looking for a DME partner that delivers equipment Please contact me to discuss

Answer

Hello,

We will send you the list in another e-mail.

Thank you,

Date Posted:
11/16/2015 12:40:12 PM