Ask The Pros:

Question
What is the ICD-9 code for this product so I can ask my insurance if it is covered?

Answer
Unfortunately, we do not have any type of insurance code available for this item as we do not accept insurance.  We apologize for any inconvenience this may cause. 

Date Posted:
1/9/2010 5:30:24 PM

Question
i have Medicare & Blue Cross. will that cover?

Answer

Dear Ms. Gibbs:

Thank you for your inquiry.  Unfortunately, at this time we do not accept Medicare or insurance reimbursement.  Check the local Yellow Pages for respiratory equipment dealers.  Many do accept third party reimbursement. 

Date Posted:
1/8/2010 10:28:22 PM

Question
do you have a durable medical equipment pin? as required for insurance payment or reimbursement.

Answer

Dear Jack:

Thank you for your inquiry.  Are you asking about Healthcare Common Procedure Coding System (HCPCS) codes?  Please be advised that at this time MSEC does not accept insurance or Medicare reimbursement payments.

Date Posted:
1/8/2010 6:24:11 PM

Question
Are these wraps machine washable?

Answer
Nylatex Wraps 6 in x 48 in  an be rinsed off and air dried, but they are not designed for machine washing. 

Date Posted:
1/8/2010 12:01:07 PM

Question
Are these walkers designed for the person to sit on the seat, and be push short distances if the become tired while walking?

Answer

You are exactly correct.  These walker seats are designed for resting in between walks.  With 12x12 cushion size, over 20 inches of seating space and 260 lb capacity, you can walk and sit with confidence and in comfort.  These walker rollators are in stock and will take 3-5 business days for delivery.

Date Posted:
1/7/2010 7:38:20 PM

Question
Hi when level of protection does this offer against radiation?

Answer

Dear Matt,

Thank you for the inquiry.  The Gonad Lead Sheilds offer the same protection as our aprons (12.5 ml Lead).

If you have addition questions, please let us know.

Respectfully,

MSEC 

Date Posted:
1/7/2010 5:53:45 PM

Question
Dear Sirs: I am enterested in a scooter for traveling around outside.Please call or E-mail me.

Answer

 Dear Larry,

Thank you for contacting us.  I am attaching a link to our  mobility scooters. Please let me know which item number you have inquiries on. My email is christina@msecompany.net and my phone number is 1-877-706-4480 x 107.

http://www.medical-supplies-equipment-company.com/product/ppf/param/466_0__1_true/product_search.asp

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
1/7/2010 4:13:26 PM

Question
I have a bulged disk in my neck that gives pain in my arms and especially my right wrist after working with the mouse a couple of hours on my pc. I am a 65 year old male, 5'10, 210 lbs. I'm not sure what size of your wrist support to order .... medium or large?

Answer

 Dear Mr. Clinton:

Thank you for your inquiry,  We would suggest a large size wrist support. 

Date Posted:
1/7/2010 1:59:50 PM

Question
Will you accept and supply to an agent in Zimbabwe

Answer
 We will aaccept an agent with prepayment for all shipments.

Date Posted:
1/7/2010 12:02:39 PM

Question
how much is this?

Answer

These LTV1000 Ventilators are not currently in our inventory as they are refurbished and not always stocked.  Generally speaking, these would sell for around $9000-$9500 depending on the condition.

Date Posted:
1/6/2010 9:58:27 PM

Question
I have a 7 year old son with a mild case cerebral palsy. He goes to the local elementary school, but he cannot keep up with the class in his walker. His therapists recommended we look at a fold-able power wheelchair for him to move from class to class. Is this a good option for him now.

Answer

 Dear Patrick:

Thank you for your inquiry.  In order to better assist you, please let us know the height and weight of your son.

Date Posted:
1/6/2010 4:10:51 PM

Question
Can you please provide me with an invoice that gives the breakdown of this equipment?

Answer

Dear Dontashia,

Thank you for the inquiry, but I am a little confused.  The Critikon is sold as a whole unit. Any components and/or accessories that are included in the unit is in the price.  Since this is a refurbised model, I am not able to provide an itemized list of the pricing.

Respectfully,

MSEC
 

Date Posted:
1/6/2010 12:13:25 PM

Question
I am looking for a dish/dishes that stay warm throughout a meal. I have a family member who takes a good half hour to eat a meal, and his food is cold before he finishes. Is there someting out there, maybe an insulated plate that can be heated in the microwave? Thank you, in advance.

Answer

Unfortunately, we do not have this type of product in our inventory.  I have, however, found a company that supplies a plate that, when heated retains heat for up to 30 minutes.  This plate is to be handled only at the rim once heated.

HotSmart Plates

Date Posted:
1/6/2010 12:12:43 PM

Question
We are a mobile Nuclear Cardiology testing company that is in the market for a new supplier. We are currently looking for new price comparisons. Please check us out at www.mdofficesolutions.com. Please email me back if you are interested. Thank you.

Answer
1/6/2010 12:33:45 PM

 Dear Mr. Mingus:

Thank you for your inquiry.  Please contact our Sales Manager Christina Villa at christina@msecom.net or 877-706-4480 x 107 to discuss your immideate and ongoing needs.

sent a follow email. CV 01/06

Date Posted:
1/6/2010 3:58:42 AM

Question
Hello,I am a biomeical engineering student and I am making a sleep apnea test using pulse oximeter as my final year project. I was wondering, if it is possible to attach this sensor to a breadboard and if it is, what output will it give? Thanks

Answer

Dear Naheed,

Thank you for the inquiry, however, we do not have the resources to answer this question appropriately. Please contact Medical Concepts at 850-638-5430. They have expert technicians that refurbish pulse oximeters.

Respectfully,

MSEC

Date Posted:
1/5/2010 11:40:00 PM

Question
I would like to know what mattress do I have to buy if I order this bed. Thank you.

Answer

Our Deluxe Bariatric Mattress is made of a high density foam and is made for use with our Heavy Duty Bariatric Bed 42" Width.

If you would like a quotation on the bed as a package, I'd be happy to help.  Please feel free to contact me:

Brittany Steffen-Smith
brittany@msecompany.net
brittany@msecom.net
1-877-706-4480 ext 106

Date Posted:
1/5/2010 10:14:32 PM

Question
Hello. I need more information on this cart and how the narcotics box works. Does it come with the internal drawers to put individual client meds in? If you have more pictures of this cart, maybe inside the drawers, it would be helpful.Thank you.

Answer

Ms. Ziegenhorn,

I will be following up with additional information.  Thank you for your patience.  Should you have any questions in the meantime, feel free to contact me at 1-877-706-4480 ext 106.

Respectfully,

Brittany Steffen-Smith
brittany@msecompany.net

Date Posted:
1/5/2010 5:36:56 PM

Question
Does anyone have a used concentrator guarenteed to work that they do not want an arm and leg for, wife needs one all time at least 5 output continous, have an inverter in car but do not like the sholder portable bottle all the time

Answer

Dear James Kelly,

Thank you for contacting us.  We have reasonably priced oxygen concentrators but our portables are extremely high.  Would you still like us to quote for just a regular oxygen concentrator?

Respectfully,

MSEC
 

Date Posted:
1/5/2010 1:48:36 PM

Question
I need help on what model of Littman stethescope to buy. I am interested in purchasing a reasonably priced, general purpose stethescope. But I need help. I have a hearing problem in my right ear so my hearing is somewhat limited. I cannot hear high frequency tones.In your opinion, what models of stethescope should I consider?

Answer

Dear Mr. Davis,

Thank you for contacting us.  I have a two recommendations for your situation.

Price:

http://www.medical-supplies-equipment-company.com/product/ppf/id/7195/new_prod_full.asp

Hearing:

http://www.medical-supplies-equipment-company.com/product/ppf/id/3874/new_prod_full.asp

We've had great reveiws and customer satisfaction reports from both of these stethescopes.

Respectfully,

MSEC 

Date Posted:
1/5/2010 10:25:18 AM

Question
Re ambulance stretcher 31JCIH does the price include mattress and what might be the freight cost to a Sydney Australia address, are there any other options and at what cost please

Answer

Dear Warren,

Thank you for the inquiry. We do ship to Sydney, however, in order for me to get an exact amount for shipping, I need your complete address. Please email me at:  christina@msecompany.net

By the way, the mattress is included with the stretcher.

Respectfully,

MSEC

Date Posted:
1/4/2010 6:27:47 PM