Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Do you ship internationally and if so, how do you ship? This would be going to tbilisi Georgia

Answer

Dear Ms. Crawford:

Thank you for your inquiry.  We do ship anywhere in the world.  We have shipped to Tbilisi in the past.  Depending on the item(s), we can either ship by air or ocean cargo.  If you can respond to this email with a list of desired items, we will be happy to put together a quote.  We look forward to hearing from you.

Date Posted:
7/11/2012 2:45:10 AM

Question
Are you able to send a sample of this Im concerned about it being one-size fits ???? Thank you.Charlotte McGrath, #111AVAMC2501 W. 22nd StSioux Falls SD 57105

Answer

Ms. McGrath,

We will check to see if a sample is available for this item.  We should have confirmation within 48 hours and will e-mail you to confirm.

Date Posted:
7/10/2012 9:57:34 AM

Question
Hello, our company is interested to purchase CPR Torso Manikin w/ Skill Reporter from you. Please let me know if you can make some discount and send me product brochure if possible. What will be shipping dimenssions of the Manikin and there is it locatedThank you in advane for your quick reply

Answer
Thank you for your inquiry. Please check your email shortly for a formal quote including the shipping dimensions for the manikin.

Date Posted:
7/10/2012 9:42:33 AM

Question
Please provide us your C&F price for DOHA,QATAR for a QTY:50,000pcs for your Item #00133NONMD.We are one of the leading supplier for the Govt. hospitals in Qatar.This is a tender for Govt.hospitals supply.We also need one case sample in original pack to submit along with our offer for quality evaluation. Awaiting your reply. Regards. Ajit K Singh

Answer
Thank you for your inquiry. Please check your email shortly for a formal quote including volume pricing. If you have any questions, dont hesitate to reply to this email for assistance.

Date Posted:
7/9/2012 3:54:19 AM

Question
will the hospital let me bring props into the operating room, or is it to sterile.

Answer
You would need to consult with the hospital that you will be visiting.

Date Posted:
7/8/2012 8:43:02 PM

Question
Where can I buy a tray like this for a medical photo shoot. We are shooting on Wednesday july 11.I live in Minneapolis mn.

Answer
We will process your order for next day delivery per your request.

Date Posted:
7/8/2012 7:16:53 PM

Question
Is this pillow made with the inserts made inside and unremovable or like the other pillows available that are very cheap and with removable cores I have a pillow like this and want one like it again. It came with a cover like I see here but the cores are NOT removable. Help!

Answer

This unit is standard with the core inserts that are non-removable.

The unit with removable inserts is: http://www.medical-supplies-equipment-company.com/product/ppf/id/10472/new_prod_full.asp

Date Posted:
7/7/2012 1:03:15 PM

Question
do u have any catalogues u can send me

Answer

Thank you for your inquiry. Regrettably, we don't have any catalogues available. However, if you are looking for something in particular, please dont hesitate to let me know and I can provide links to each item on our updated website.

Date Posted:
7/6/2012 1:10:20 PM

Question
Are there any strollers available that are made of a material that is able to be cleaned with bleach? Thanks, jane

Answer

Our PVC line of products is the only specifically noted to be suitable for cleaning with a diluted bleach/water solution on the PVC materials only.

Typically it is recommended on other wheelchairs or products of the like to use a mild soapy solution, but no bleach on the vinyl of wheelchairs or transport chairs.

Date Posted:
7/6/2012 9:16:10 AM

Question
would this unit also remove particles in air due to smoking and fires

Answer
The Airfree Home Air Purifier destroys (not trap or attract to other surface) any microorganism regardless of how small they might be. 99,99% of all organic particles are fully destroyed when passing through the Airfree U.S. patented ceramic core.

Date Posted:
7/5/2012 8:43:36 PM

Question
Pls. quote prices on these items 1. Automated Electrophoresis Machine. 2. Automated Hematology/Blood Analyzer By Sysmex KX21N 3. Flame Photometers. 4. Hematology/Blood Analyzer ABACUS5. 5. Blood Chemistry Analyzer By Reflotron PlusROCHE U.S.A. 6. Automated Hemostasis/Coagulation Analyzer By COAGUCHECK S ROCHEU.S.A 7. Autoclave.

Answer
Thank you for your inquiry. Regrettably, we don't have this equipment available new or in the brands specified above. We apologize for the inconvenience.

Date Posted:
7/5/2012 12:57:55 PM

Question
Dear Sir, I need 2-Key-Manual-Cell-Counter, I am in china,could you please recommend a distributer for me. You can contact me by my email xianzhou23@gmail.com Please reply me ASAP. RSVP

Answer
Thank you for your inquiry. Please check your email shortly for a formal quote including shipping charges to China. Thanks!

Date Posted:
7/5/2012 3:33:49 AM

Question
Hi, Is it possible to get a digital picture off this system I mean in digital format, like on a USB stick.Thank you.V.I.

Answer

Dear Mr. Ivanov:

Thank you for your inquiry.  Are you inquiring about a potential purchase or is this request for some other purpose?

Date Posted:
7/3/2012 4:12:32 PM

Question
Can this carrying case be used with any pump Are there carrying cases that will adapt to any pump? I am soon getting a pump from the VA Hospital so I can tell you the brand or model yet.

Answer
Thank you for your inquiry. This carry case is specially designed for the Kangaroo Pet pump. Regrettably, we can't guarantee this can adapt to any pump.

Date Posted:
7/3/2012 2:31:33 PM

Question
Gentlemen: We are located in Pembroke Pines, Florida and are moving our Research Site to another building. We are shopping around and would like to have a list of prices for supplies like examination gloves, alcohol, antimicrobial liquid soap, cloth wipes, gowns , sharp containers, etc. Could you please send us a list of supplies on that field or a catalog?

Answer
Thank you for your inquiry.  We can assist you with your medical supplies request.  Would you provide us with a point of contact so that we can best facilitate your request. 

Date Posted:
7/3/2012 12:51:49 PM

Question
The prescription I got from my doctor says DTDLthumb spica splintI got one from my insurance comp. but it from thumb down to below my wrist.My doctor said that I didnt need it to my wrist.what is the difference between Flexible Thumb splint and Thumb Spica splint.Thankyou

Answer
Typically something specifically noted as a thumb spica is used to immobilize the thumb.  The flexible thumb splint reduces mobility, but does not immobilize the thumb.

Date Posted:
7/3/2012 11:17:19 AM

Question
Can these beds be billed through medicare.  Can you purchase these beds on a payment plan?

Answer

Dear Lorraine:

Thank you for your inquiry.  Medicare reviews claims on a case-by-case basis and claims are approved based on the individuals needs.  As far as a payment plan, the best we can offer for qualified buyers, is 50% up front and 25% in 30 days and final 25% in 45 days with a credit card on file.  If you are interested in getting more info, please contact us at 877-706-4480 from 8 am to 5 pm CST.

Date Posted:
7/2/2012 8:51:54 PM

Question
I recall, when I had back surgery, I was asked if I needed to 'rent' a machine that would provide a type of ice pack relief for my hip replacement. Is there such a product and if so, is it available to individuals to buy? I have severe back pain and I need ice packs on a regular basis. Perhaps you can direct me to the right source for such an item. Thank you for your prompt reply. Gail Taylor

Answer
We do sell Cold Pack Chilling Units that can be used to store several Cold Packs at a time.

Date Posted:
7/2/2012 6:41:38 PM

Question
I need a formal quote for the item# K3-42VHRF x 3 each and any additional discount you can give me.

Answer
Thank you for your inquiry. Please check your email shortly for a formal quote. If you would like shipping charges to be added, please specify destination zip code. Thanks

Date Posted:
7/2/2012 2:26:59 PM

Question
Dear Sir/Madam; Hello, how are you? We need Covidien products as determined below: Nellcor Standard Sensor 901-A-2400pcs 904-N-7200pcs Max-NMaxnı-2400pcs If you have a chance to supply these products to us, please inform us as soon as possible. The quantities will increase and reach acceptable quantities in a short time. So please give us acceptable prices to start cooperation. I look forward to hear you soon. Kind Regards BERK TOPRAK SPECTRA MEDICAL ISTANBUL;TURKEY spectramedical@hotmail.com Skype: spectraberk +90 5330264054

Answer

Thank you for your inquiry. Could you confirm the number of sensors needed?

We are unsure of the other sensors you are requesting. Please confirm. Thanks!

Date Posted:
7/2/2012 9:59:26 AM

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