Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Hi, I was just wondering if you had any inofrmation on the rules and regulations on maintenance with any of your E-Stim machines? Thanks so much.Amanda Kutis

Answer
2/26/2009 5:27:30 PM
 

Date Posted:
2/26/2009 3:04:36 PM

Question
What is the material that the back of the chair is made of?

Answer

Dear Anna,

Thank you for the inquiry. The back of the chair is made of the same fabric as the seat. It is a vinyl fabric. Hope that helps.

Respectfully,

MSEC
 

Date Posted:
2/26/2009 12:03:07 PM

Question
it would be helpful for you to list the dimensions of the product. for example: what is the width between the handles, how high is it off the floor.

Answer

Belinda,

Thank you for the inquiry. The width between the handles is 19in & the height is 3.5in. However, the product 00421DRV has been discontinued. The replace is 20421DRV this new seat rizer is the updated verison of the previous model. We are able to honor the price of $52.34 for the discontinued item for the new release item.

Thank you,

MSEC
 

Date Posted:
2/26/2009 11:19:31 AM

Question
Does this product come with different size cuffs, i.e. small adult, child?Thanks,L. Schmalz, PA-C

Answer

Dear Lisa,

Thank you for the inquiry. Automatic blood pressure monitors are not recommended for children because it does give an accurate reading. Unfortunately, we do not have any digital blood pressure monitors with a small cuff for a child.

Respectfully,

MSEC

Date Posted:
2/26/2009 8:55:24 AM

Question
What is the length for this coat?

Answer
2/26/2009 1:07:00 PM

Mr. Lo,

The length of this lab coat is 42 inches which classifies this unit as a knee length lab coat.  Please let us know if you have any additional questions.  
 

Date Posted:
2/25/2009 10:30:13 PM

Question
A catalog please would be appreciated

Answer

 Dear Dr. Gutierrez:

Thank you for your inquiry.  Our web site is our catalogue. We carry products from numerous manufactures and suppliers. We add dozens of products to the web site on daily basis. However, if you are looking for something in particular, we'll be happy to assist you with your search. Please call us toll free at 1-877-706-4480 x 107 and we will be happy to assist you.

Date Posted:
2/25/2009 9:43:01 PM

Question
Could you give us a quote on 3 of these exam tables? Is there a government rate for this one also? Could you show us examples of the colors for this table? What is the color of the doors and the metal part of the table?

Answer
2/25/2009 5:13:43 PM
 

Date Posted:
2/25/2009 4:25:16 PM

Question
i need 4 peices so please send me all details and last prices to be here in kuwait and where this bed manfacturethanks

Answer

 Dear Hossam:

This bed is produced in the US.  There is no volume discount for a purchase of 4 beds.  Shipping to Kuwait would be approximately $900 USD per bed.

Date Posted:
2/25/2009 3:49:37 PM

Question
What type water connections are needed for this model?

Answer

You'll need a regular water hose to enable you to fill the 105 Gallon Sports Trainer Whirlpool  item# 8284-TSDWHM  from a faucet and a 120V grounded plug connection.  The tub is designed to be drained via gravity drain.  The turbine assembly functions both as agitator and emptying device. 

Date Posted:
2/25/2009 3:27:34 PM

Question
will this stretcher go into trendelingburg postion

Answer
General Transport Stretcher does not feature the trendelenburg position.  Hydraulic Stretcher does come with this feature.

Date Posted:
2/25/2009 2:37:34 PM

Question
I am looking for a waterproof matress for a twin bed. My grandson is autistic and incontient. I would appreciate your help.

Answer

We would like for you to consider Foam Mattress item# 70051DRV:

  • Good quality dense foam for firm support
  • Water resistant vinyl cover
  • Comfortable firmness throughout
  • Durable construction designed for long term use
  • Compress pact for easy delivery and minimum storage space
  • Fire retardant product
  • 36" x 80" x 5"
  • Weight Capacity = 450 lbs.

Date Posted:
2/25/2009 1:53:52 PM

Question
I am looking for a container that is different looking than a sharps container but has all of the same features. I need a unit that I can dispose of untaken doses of medication, which needs to be secure and disposable. A different colored sharps container would be FABULOUS!

Answer
2/25/2009 2:33:57 PM

Ms. Moore,

We do have Yellow Chemotherapy Containers which fashion a standard sharps container.  There is a chemotherapy warning label on the container.  This unit is available in a case of 20.  Please feel free to contact us with any additional questions you may have.
 

Date Posted:
2/25/2009 1:50:55 PM

Question
Estoy en Houston haciendo un curso de microcirugía en el Methodist Hosp.Necesito unas lupas quirurgicasDonde las puedo ir a probarestoy en houston hasta el Viernesgracias

Answer

Estimado Dr. Camacho,

 

Gracias por la pregunta. Desafortunadamente, no alquilamos las lupas quirúrgicas de la ampliación. Si usted quisiera comprarlas, vea por favor el Web site abajo.

 

http://www.medical-supplies-equipment-company.com/product/ppf/param/1493_0__1_true/product_search.asp

 

Respetuoso,

Christina Villa


 

Date Posted:
2/25/2009 1:15:28 AM

Question
What type of foam? I was looking for something with the Talalay or Dunlop process. Tell me something about this foam. Would it work for a hospital bed?

Answer

 Dear Marilyn:

Unfortunately, we do not have information about the manufacturing process or the specs on the foam itself.  This mattress is designed for heavy individuals and as a result this foam is much denser than the foam used for a standard hospital mattress. However, this mattress is too large for a standard hospital bed.  A standard hospital bed mattress measures 80x36 in.  This one is 80x60in.  What is the size of the bed in question?

Date Posted:
2/24/2009 6:37:09 PM

Question
Hello,I was wondering if Novasource Renal has fiber in it? It states it is useless for low residue diets. My dialysis patient is on it and has chronic diarrhea. Would a formula such as Nepro (has fiber) be better suited for him?

Answer

Dear Rebecca:

You are correct, NovaSource Renal does not have fiber.  Nepro HomemadeVanilla formula does have 15.6 grams of fiber per 1000ml.  However, for a best dietary option for your patient, we recommend consulting with a nutritionist.

 

Date Posted:
2/24/2009 4:55:30 PM

Question
Does this mattress come in queen size?

Answer

 Dear Gwen,

Thank you for the inquiry.  Unfortunately, the largest size innerspring mattress we carry is 36 x 84.

Respectfully,

MSEC

Date Posted:
2/24/2009 2:47:47 PM

Question
My name is Peggy I have an opportunity through my church to be part of a medical mission trip in Orica, Honduras. I was wondering if your company would be willing to donate a portable nebulizer for me to take & leave with this small community? Your contribution would be greatly appreciated.

Answer

Dear Peggy,

Thank you for your inquiry, unfortunately since we do not stock the item from the manufacturer, we do not have any to donate. Please contact the manfuacurer themselves, they might be able to help.

Respectfully,

MSEC

Date Posted:
2/24/2009 12:20:27 PM

Question
I need to know if it is without borders and screws (for easy clenaning), if the lamp cover is high impact (for bumps), if it is shadow free (shadow control), color temperature between 4000-5000 K, filter to reduce hot, rechargable battery, and if it has emergency bulb if the principal one goes out.

Answer
gg

Date Posted:
2/24/2009 10:17:01 AM

Question
What is the weight of the retractor and where is it manufactured?I sthe anodizing process routine - or is this a special process?What is the time to delivery?Thanx very much

Answer
2/24/2009 1:40:14 PM

Dr. Siegal,

These units are approximately 2lbs each and are manufactured in Germany.  The anodizing process is a specialized process used for some aluminum products.  Delivery on these units is approximately 15 business days from the time of order placement as these are special ordered items.

Please feel free to contact us with any additional questions you may have.

Date Posted:
2/24/2009 9:40:34 AM

Question
Can you tell me what the base width is?

Answer

Dear Kelly,

Thank you for the inquiry. The width of the basic patient lifter is 25 1/4 inches.

Respectfully,

MSEC

Date Posted:
2/24/2009 9:24:41 AM

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