Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Wondering who is the manufacturer of this Item# X-50JBSQOR jacket is And what material is it made from? Are these qualiy jackets? Can I get a discount for multiple purchses? Thanks.

Answer

Thank you for your inquiry. Regrettably, these PPE professional jackets have been discontinued. Our only other compatible option would be our disposable extra-safe lab jackets which are fluid resistant. We apologize for the inconvenience.

K. Gilbert

MSEC LLC  

Date Posted:
4/19/2010 8:41:28 PM

Question
what is the exact weight of this walker we are trying to find the lightest walker possible. if you have other suggestions please let us know.thank you

Answer
This walker is only 5lbs. and is one of the lightest weight walkers we have.

Date Posted:
4/19/2010 7:10:53 PM

Question
How long can you wear the electrode patch before you need to change it?

Answer
The time frame for the effectiveness of electrodes depends on a number of factors, including, but not limited to: electrodes storage conditions, cleanliness of skin during application, length of application.   As general rule, electrodes should be replaced after approximately 10-12 applications.  However, that number may also vary with a type/ brand of electrode.

Date Posted:
4/19/2010 12:11:27 PM

Question
In the market for microscope for ENT office. What brand is this scope Other options?

Answer

Thank you for your inquiry. Our ENT surgical microscope is made by seiler precision, please click here to see our other available ENT scope.

MSEC LLC

Date Posted:
4/19/2010 7:16:16 AM

Question
I live in a small apartment and when I weigh myself I have to move my scale and I get conflicting weights....does it make a difference how long I let the scale sit before I weigh myself. Its digital.

Answer

Make certain that your scale is located on a hard surface such as hardwood, tile, etc. when you weigh yourself.  Do not weigh yourself with the scale sitting on top of a carpet.  You will get inaccurate results. 

Date Posted:
4/18/2010 5:54:28 PM

Question
You show this large wedge and another the same exact size, not marked large and more expensive. Whats the difference. for 240

Answer

Dear Ms. Woodbury:

More than likely these two products are very similar, but are produced by two different manufacturers and are priced based on the manufacturers criteria. 

Date Posted:
4/18/2010 5:47:54 PM

Question
Please send me a product and price catalog. I am planning to open a surgery center and need a catalog. Mail to: Dr Michael Clear 105 Watch Hill Lane Newport, KY 41071 Thank you

Answer

Dear Dr. Clear:

Thank you for your inquiry.  Our web site is our catalogue. We offer nearly 100,000 products from numerous manufactures and suppliers. We add dozens of products to the web site on daily basis. However, please call Christina Villa (chrsitina@msecompany.net) toll free at 1-877-706-4480 x 107 and she will be able to put together a list of your medical supplies and equiment needs.

Date Posted:
4/18/2010 2:25:36 PM

Question
I would like to send back this regulator that I received and am still waiting for the RAN number. If you look on your website you will see that the regulator I ordered looks nothing like this one I got. There is nothing on there to show its for a K tank. The picture shows an E tank.

Answer
We have sent the return information to you via e-mail.  The e-mail came from brittany@msecompany.net and was sent on Friday, April 16th. 

Date Posted:
4/18/2010 9:55:38 AM

Question
If I order this product will I get exactly what I see in the picture - 5 Adult manikins- 2 infant manikins- 1 bagThanks,Linda

Answer

Thank you for your inquiry. This product only contains the infant CPR training mankin, as stated in the title. We apologize for any confusion regarding the image display. Also, the bag has to be purchased seperately.

Thanks,

K. Gilbert

Date Posted:
4/17/2010 11:10:55 PM

Question
how many voltage does this optic light source use I want to know because in Africa they use 220v not 110.please let me know. so that I can order .Thanks.

Answer

Thank you for your inquiry. Regrettably, this unit is only available in the 110 voltage. We apologize for any inconvenience this may caused.

K. Gilbert

Date Posted:
4/17/2010 1:10:02 PM

Question
I'm looking to purchase in bulk, the bottle adapter plug similar to the one that you get from Walgreen's Pharmacy. It's in a clear individually wrapped package with the syringe attached to the plug. I go through these like candy with all the liquid meds I have to give my son and Walgreen's won't freely give them out. Where can I purchase in bulk?

Answer
Unfortunately, without a brand name, item number or picture of this item, we are unable to identify exactly what you need.  Please provide any additional specifications or information you may have so that we may more accurately identify the product you are in need of. 

Date Posted:
4/17/2010 9:57:08 AM

Question
After smoking for 40 years, I quit and want to improve my lungs and breathing. Will this Air-Eze Incentive Deep Breathing Exerciser - help me.thanks

Answer

Dear Ms. Rightmire:

This device is designed to improve breathing and increase lung capacity.

Date Posted:
4/16/2010 10:38:26 PM

Question
I need help finding a bed. My brother is 6ft 4in tall and has a long torso. He has a bed right now that's been adapted to be long enough but bends at his back instead of his hips. Can you please suggest a bed for him? We've had no help thus far.

Answer

Dear Stacey,

Thank you for the inquiry. I have spent a good amount of time looking for an extra long hospital and I didnt have any luck. This is the largest bed we carry:

http://www.medical-supplies-equipment-company.com/product/ppf/id/12612/new_prod_full.asp

Respectfully,

MSEC 

Date Posted:
4/16/2010 10:31:28 PM

Question
you do not have a sizing chart for your tops like your pants.i am a 43-46 chest what top size should i get

Answer

Thank you for your inquiry. For the size specified above, there are two size options available. The 2XL (42-44in) and the 3XL (46-48in) chest.

Respectfully,
MSEC LLC

Date Posted:
4/16/2010 8:39:19 PM

Question
i am going to move in with my boyfriend to a new building and our apartment is on the second floor. its just like 4 steps to go up. do you think i can put this temp ramp on these stairs

Answer

Dear Sindy:

The wheelchair ramp is not really designed for use on steep angles.  You maybe better served to get a couple 2x10 pieces of lumber instead.  They are much less expensive you should hold up to the weight.

Date Posted:
4/16/2010 7:48:14 PM

Question
Hi, I just had a question, where and who can I contact for the purchasing department?

Answer
You can email all requests to inquiry@msecom.net

Date Posted:
4/16/2010 6:08:25 PM

Question
Is this product a hospital grade disinfectant What are its kill claims Do you have documetation for this?

Answer
Unfortunately, this item has been discontinued and is inactive on our website.  We apologize for any inconvenience.

Date Posted:
4/16/2010 3:10:06 PM

Question
how is one to clean an incentive spirometer and how often

Answer

  1. Take the unit apart. 
  2. Soak in warm water with mild soap
  3. Rinse thouroughly..
  4. Wipe clean and let air try.
  5. If used by a single individual - clean mouth piece after 6-8 uses, clean mouth piece after every unique individual.

Date Posted:
4/16/2010 12:34:05 PM

Question
What is the fabric that covers these pillows

Answer
The material covering these pillows is a Polyester/Rayon Blend.

Date Posted:
4/15/2010 10:12:48 PM

Question
is this catheter latex free or is it not

Answer

Dear Gwin,

Thank you for the inquiry. Here is the description from the manufacturer:

SMOOTH, NON-STICK SILICONE EXTERIOR COATING REDUCES CALCIFICATION BUILD-UP. FIRM, BUT FLEXIBLE, LATEX-BASED CONSTRUCTION WITH LARGE DRAINAGE LUMEN. MEDIUM LENGTH- ROUND TIP WITH TWO OPPOSING EYES AND A 5CC BALLOON. 18 FR

Let me know if you need anything else.

Respectfully,

MSEC

Date Posted:
4/15/2010 10:10:59 PM

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