Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
What is the width of this walker between hand grips? I need it as wide as possible.

Answer

Dear Douglas,

Thank you for the inquiry. The width between the hand grips is 20 inches. May we suggest the following ( if you need a larger width)

http://www.medical-supplies-equipment-company.com/product/ppf/param/1382_0__1_true/product_search.asp

Respectfully,

MSEC 

Date Posted:
9/12/2009 10:13:22 PM

Question
can u use the pacifer with any other nebulizer???

Answer
The Pacifier Attachment is universal so long as used with the standard nebulizer tubing.

Date Posted:
9/12/2009 4:19:17 PM

Question
I am trying to find a portable platform/single step to be utilized by a person who is somewhat disabled. The intent is to alleviate the strenous difficulty when exiting a higher level of a vehicle, i.e bus or SUV.

Answer

 Dear Al Carregal,

Thank you for the inquiry. We do not have steps but here is our suggestion:

http://www.medical-supplies-equipment-company.com/SP/PPF/Param/164318_0_1_0/Products.asp

(Please click the link above)

Respectfully,

MSEC

Date Posted:
9/12/2009 3:53:59 PM

Question
is there any way I can order cannulas w/contoured lip tab in smaller quanties? I can't purchase them from my oxygen company because they do not carry them, said that only hospitals carry them and can only get them when admitted to hospital.Any infotrmation about them would be so much appreciated

Answer
9/12/2009 2:38:29 PM
 

Date Posted:
9/12/2009 12:23:18 PM

Question
My mother has toppled the commode because of her balance problems from stroke. She weighs 175 pounds, leans to the right, and has a recent left hip replacement. Could this also be used as a stabilizer for a standard bedside commode? Are there other options for stability?

Answer

 Dear Pamela:

Thank you for your inquiry. The slideout footrest can only be used with products manufactured by IPU.  It can not be interchanged with any other commodes.  If you are interested in purchasing a commode which will be easy to use and offer stability, please contact us toll free at 877-706-4480 and we will be happy to assist you.

Date Posted:
9/12/2009 1:42:49 AM

Question
Product #DS30851DRV; Full Eletric Lo Medical BedMy elderlly aunt is very short and I need to find a bed that she can sit on the edge and her feet still touch the floor. It looks like this bed can get as low as 8. 1. If I have a 6 matress does this mean that the height will be a total of 14? 2. I need the switch to be very simple and have big buttons, what is your control panel like? 3. I also need the knee and the head to be controlled differently by different bottons on the panel. Is this how the control panel like? 4. Will you sell to the general public?ThanksLee

Answer

Dear Lee,

Thank you for the inquiry.  This low bed with the mattress has an overall height of 13 inches from the ground.  The switch is is extremely user friendly and the buttons are easy to see.  There are different buttons for the head and the knee.  We sell to the general public.

Respectfully,

MSEC
 

Date Posted:
9/11/2009 7:00:56 PM

Question
does this one come with pacifer?

Answer
The Aire Bus Pediatric Nebulizer only comes with the child mask and mouthpiece.  The Pacifier Attachment is sold separately.
 

Date Posted:
9/11/2009 6:16:41 PM

Question
is the medication capacity cup spill proof.the one i have now is not.

Answer

The Fire Truck Pediatric Nebulizer's medicine cup is considered to be "spill proof" up to a 45º angle.

Date Posted:
9/11/2009 3:52:41 PM

Question
Sir/Madam, Can you please provide a Government price quote on the Exam bed mentioned above. The quote will need price, warranty information, delivery cost if any and time line of delivery. It will also need your GSA/VA contract information included. Thanks So Much, SSG William G Ware NCOIC Paimn Clinic Brooke Army Medical Center Ft Sam Houston Texas

Answer
9/11/2009 2:43:21 PM
 

Date Posted:
9/11/2009 2:35:12 PM

Question
IS THIS TRUCK NEBULIZATOR AS GOOD AS THE ADULT ONES? WHICH DO I BUY FOR A 8 MONTH BABY BOY?

Answer

Fire Truck Pediatric Nebulizer or many of the nebulizers in Child & Pediatric Nebulizers category should work for an 8 month old.  If a child refuses to wear a mask you can use a pacifier instead.  Always consult with your pediatrician for medication dosage and any other questions related to use or selection of a nebulizer. 

Date Posted:
9/11/2009 2:19:32 PM

Question
do you have a dealer or distributor program to resell your products.

Answer

 Dear Gerry:

Thank you for your inquiry.  At this time, we do not have dealer or distribution programs.

Date Posted:
9/11/2009 2:07:35 PM

Question
HI...I WAS WONDERIN... DO YOU ACCEPT MEDICARE AND DO YOU DELIVER TO ANGIER NC? I NEED THIS CHAIR BAD.PLEASE CALL ME AT MY NUMBER ABOVE AT ANYTIME. I ALSO HAVE A SECONDARY INSURANCE TO MEDICARE.LOVE TO HAVE BLUE OR BURGANDY. PLEASE CALL ME AS SOON AS YOU CAN.THANKS.. SHERRY ..910-897-2182

Answer

 Dear Ms. Mcleod:

Unfortunately, we do not accept Medicare at this time.  You may wish to look up Durable Medical Equipment Dealers in the local yellow pages. 

Date Posted:
9/10/2009 5:33:43 PM

Question
Does this adhesive remover work for coach tape and kinesio tex tape? Can you tell me anything more about it?

Answer
The De-Hesive Tape Remover is a fairly universal tape remover which should work in removing most tapes and tape residues.
 

Date Posted:
9/9/2009 9:51:42 PM

Question
I would like to request for a price quote on your Dental Mobile Treatment Console ProCart II 110V item # 0022DNT QTY 1 unit to begin with . Your website price is $ 7,861.54 , i would like to ask if you can extend to us your best pricing because this will be a resale to our local government hospital. Kindly provide estimated shipping cost to PO Box 6007 Koror, Republic of Palau 96940.Thank you and looking forward to doing business with you.Best Regards,Kala Lopez

Answer
9/9/2009 10:12:10 PM
 

Date Posted:
9/9/2009 9:47:09 PM

Question
I am looking for a walker for my father in law. The one he has is 23 wide at the base of the wheels, and will not fit into his bathroom door. He is a fairly large man, about 230 lbs and needs something with a lot of stability/support. What would you suggest?

Answer

We might suggest our Single Release Adult Walker as it is the narrowest of the walkers that are for taller persons.  Unfortunately, the width is 23", however this is the smallest width based on the weight capacity and height requirements.

Date Posted:
9/9/2009 4:58:23 PM

Question
Looking for a nail clipper for person with use of one hand-like something that would clamp to a table, that he could operate with one hand? Thank you!

Answer
We have a Press-On, One Handed Nail Clipper available that is the suggested item for this condition.
 

Date Posted:
9/9/2009 2:16:10 PM

Question
I need to know if this combo unit is 2 or 4 channels and we also need all the specifications on it. Please let me know as soon as posible, we are interested on purchasing about 3-4. thank you

Answer
9/9/2009 1:15:17 PM

 

Date Posted:
9/9/2009 11:20:53 AM

Question
will this top fit a youth crib?

Answer
9/9/2009 11:36:54 AM
 

Date Posted:
9/9/2009 11:16:20 AM

Question
I need a youth crib with vinyl top and mattress. Which top and mattress will fit the kilmer youth crib?

Answer
9/9/2009 11:37:03 AM
 

Date Posted:
9/9/2009 11:12:17 AM

Question
do you make claims to Medicare or other insurances in order for a person to qualify for expenses to be covered if they have the Dr. prescription?

Answer

 Dear Belinda:

Thank you for your inquiry.  We do not file claims to Medicare or insurance.  Also, a doctors Rx does not ensure reimbursement approval.  For assistance with your claim, please take a look in the local yellow pages under durable medical equipment dealers. 

Date Posted:
9/8/2009 7:58:30 PM

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