Ask The Pros:

Question

Can a 5 individual operate this chair Also what are the minimum stair and platform width requirements?

Answer

Good evening. 

Thank you for your. Inquiry.  This chair can be operated by a single individual. It can be used on hard or carpeted surfaces. You will require at least 2 feet wide stair cases to operate the unit.  The unit can be operated on any standard incline staircases. 

Date Posted:
12/3/2018 5:46:12 PM

Question

We received the MS3C-153B Emergency medical lightweight ambulance stretcher with an additional box and do not know what the parts are for. Please provide directions and or owners manual. We plan on moving our simulator with the stretcher. It will be perfect! Thank you

Answer

Hi Demora:

Thank you for your purchase.  We are finalizing an operations video and should have it readt within a couple of weeks.  In the interim, we sent you a Youtube video for a similar stretcher.   Should you have any questions, please contact our technical support at 713-706-4480 x 104.  

Date Posted:
12/3/2018 1:34:54 PM

Question

Looking to confirm you ship to Canada, or if you have Distribution in Canada with someoneTks

Answer

Good evening Howard:

Thank you for your inquiry.  We do ship to Canada 

Date Posted:
11/26/2018 7:46:04 PM

Question

Low circuit leak keeps alarming. I have tried to eliminate any possible obstructions. Does anyone know any other causes

Answer

Dear Ms. Kessler:

Thank  you for your inquiry,  Your best apporach would be to contact manufacturer technical support directly https://www.usa.philips.com/healthcare/product/HCNOCTN98/respironics-trilogy-202-ventilator

Date Posted:
11/21/2018 12:49:41 PM

Question

Is this wire capable of cutting tissue

Answer

Good Morning Logan:

Thank you for your inquiry. This wire is often used in orthopedics and dental procedures.  One would have to apply significant force to use the wire as a cutting tool  

Date Posted:
11/19/2018 11:16:13 AM

Question

Is Nylatex medical grade materialIs there a material safety data sheet on nylatex?

Answer

Nylatex Wraps are made from a stretchable, laminated hook and loop material. Ideal for holding cold packs and therapeutic electrodes in place ensuring good contact. Also makes excellent slings and extremity wraps.We currently dont have MSDS for nylatex material.

Date Posted:
11/19/2018 8:48:52 AM

Question

We have an rotating arm rest that is worn out and almost unusable. Can I purchase this flip-arm without buying a chair If so, can you give me the dimensions please.thank you

Answer

Afternoon Jill:

Thank you for your inquiry.  Your phlebotomy chair appears to be an older model of Clinton 66002.  Because of the age of your model, the flip arm may not properly attach to your chair.  The economic option is just to have the arm reupholstered locally. Alternatively, we can quote you a ne model of 66002 bariatric phlebotomy chair.

Date Posted:
11/13/2018 11:06:28 AM

Question

How long does it take the battery to charge How long will the charge last?

Answer

Afternoon Barbara,

Thank you for your inquiry and your purchase. The battery can be charged overnight, but can also be used after 2-3 hours of charging. Once fully charged the battery will operate for 1.5 hours, roughly 200 flights of stairs.

Date Posted:
10/26/2018 6:15:12 PM

Question

Is there a protective waterproof garment that an aide can wear when showering a patient so that the aide does not get their clothing wet? Thanks!

Answer

Thank you for your inquiry.  We would recommend disposable coveralls. This is a fluid repellent product.  It is easily put on over your footwear and clothing and can be disposed of after use.  You can search coveralls on our website.  We have a large selection to choose from.  

Date Posted:
10/24/2018 4:04:31 PM

Question

I have a Medical Assistant training space without a water source nor are their drains. I would like a catalog to look at options: 518 S. 3rd Street, Phoenix, Arizona 85004. Thank you....

Answer

Good Morning Randy:

A brochure with portable hot water sinks, has been emailed you last week.  Should you have any questions or would like a formal quote, please contact Gary or Christa at 713-706-4480 or inquiry@msec.co.

Date Posted:
10/20/2018 9:45:47 AM

Question

Hello, I am a pediatric/PICU nurse manager and am looking at purchasing disposable scrubs for pediatric/adolescent patients that are on suicide ideation precautions. These scrubs would not be able to have a drawstring. Do you carry anything like this? Nichole

Answer

Good morning Nichole, 

Thank you for your inquiry. We have several options that might meet your specifications. I will need some additional information from you in regard to sizing and quantity and will follow up with you this afternoon. Looking forward to speaking with you. 

Christa W.
Christa@msec.co
713-706-4480 ext. 102

Date Posted:
10/19/2018 4:09:12 PM

Question

shippingarmed or disarmed?thanks

Answer

A quote will be sent to you shortly.  

Date Posted:
10/16/2018 3:50:31 PM

Question

Do you have any shop drawings or submittal data on this product

Answer

Specs have been emailed to you in a separate email.  

Date Posted:
10/15/2018 1:43:22 PM

Question

IMPORTANT...were in a time crunch. I've been trying to find out if we can adjust the tractors on this chair. We have two. They move too freely and therefore on stairs go too fast. An employee has worked with Stryker and it didn't do that. Can we adjust the tractors and HOW

Answer

Good evening. 

We do not offer Stryker brand evacuation chairs.  Our brand chairs MS3C have a tension adjusting screw on free end of the tracks.  For Stryker brand products you would have to contact their tech support.   

Date Posted:
10/11/2018 4:10:36 PM

Question

What is manufacturers recommended temp setting for this blanket warmer, when full.

Answer

Good morning, 

Thank you for your inquiry. According to our specialist they do not have a recommended temperature setting for a full warmer. The specialist stated that they do not list a recommended temp because that is up to the clinic to decide. The warmer is able to reach temps up to 160 degrees Fahrenheit. Please feel free to contact me directly at Christ@msec.co with any additional questions you might have. 

Respectfully, 

Christa Wong
713-706-4480 ext. 102

Date Posted:
10/1/2018 10:29:16 AM

Question

I am needing a quote and turn around time for medical cabinets for a vet clinic I am building.

Answer

Good Morning Dr. Ball:

We'll be happy to provide you with a quote.  Typical lead time is 12-15 business days.  Please provide us with a layout of the facility and we will be happy to provide you with a quote.  You can email or fax details to 713-706-4161.. 

Date Posted:
9/26/2018 8:21:33 AM

Question

We are looking at disposable towels for our hospital, is it possible to have a sample towel or two sent to us for evaluation to see if the size and absorbency would meet our needs

Answer

Dear Robert:

Thank you for your inquiry.  We can provide you with samples.  Please provide us with a shipping address and product specifications.  

Date Posted:
9/20/2018 11:23:09 AM

Question

Who is the manufacturer of this stretcher

Answer

Good Morning Ann Marie:

Thank you for your inquiry.  All MS3C stretchers are manufactured for MSEC (Medical Supplies & Equipment Co, LLC) under ISO manufacturing guidelines and are FDA approved.  We are currently, out of stock for MS3C-100S, but MS3C-500AL is a comparable model.  With our current promotion, we can offer you the same price on MS3C-500AL as for MS3C-100S, $875 plus free dock-to-dock shipping.  Please let us know if you have any questions.   

Date Posted:
9/20/2018 10:16:10 AM

Question

Hi I was curious as to whatthis mattresses weight capacity is and what the firmness is. Also is it shipped rolled up or laying flat My father is quadriplegic and is in desperate need of a firm innerspring mattrrss. Thanks for an uhh information you can give me.

Answer

Good Morning Joe:

Thank you for your inquiry.  That particlular mattress would not be recommended for you father.  If you can provide us with bed dimensions, we will be happy to provide you with some better options on the mattresses.  We will look forwrd to your response.  

Date Posted:
9/17/2018 3:47:52 PM

Question

Need price of Disposable medical hospital operation scrubs If pants alone or pants with tops Thanks

Answer

Thank you for your inquiry. In order to better assist you, we would need to know the desired quantities for both tops and bottoms along with sizes and ship to address. 

Date Posted:
9/15/2018 6:41:13 AM