If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!
Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.
Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.
Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.
Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.
Question
this was given to me and i need to know how it works
Answer
Dear Ty,
Thank you for the inquiry. In order for me to find instructions, I need to know the manufacturer. Please advise.
Respectfully,
MSEC Customer Service.
Date Posted:
11/21/2006 4:21:35 PM
Question
we have an outgrown quickie zippy wheelchair and a tumble forms tristander. Both are in nearly new condition.Would you be interested in purchasing this equipment?
Answer
Thanks for your inquiry,
Unfortunately, we are good on stock and are not buying at this time. If you have any questions please feel free to call 877-706-4480
Respectfully,
Date Posted:
11/21/2006 1:00:42 PM
Question
i need to find a bladder for my EB ice cold therapy unit.help please help me!!!
Answer
Dear Richard,
Thank you for the inquiry. Please visit the following website: http://www.icedown.com/
I hope it is helpful,
MSEC Customer Service
Date Posted:
11/21/2006 12:40:21 AM
Question
Greetings!For some drops for my ears it is recommended to use "ear-wicksw" to keep the medicine in contact with the ear-drum and ear-canal. The product seems to be a 10 or 25 mm diameter, made of a sponge-like material, covered by cotton-cloth. Looking forward to recommendation of how to order.ThanksFRED
Answer
Thanks for your inquiry,
Unfortunately, we do not have this product. You may want to check out this webite. http://www.micromedics-usa.com/products/otology/absorbent.htm. If you have any additional questions please feel free to call 877-706-4480.
Respectfully,
Date Posted:
11/20/2006 6:12:57 PM
Question
Do all of these lift chairs raise the feet above the heart? Do any of them come with a swivel bottom?
Answer
Dear Ms. Alper:
Most medical lift chairs raise the feet to a nearly parallel position with the floor while lowering the back portion of the chair. This way the person is in a semi seated position but not completely flat. At this stage we are not aware of any swivel base lift chairs.
Date Posted:
11/18/2006 12:48:12 PM
Question
Can you tell me about surgical lights and "degree of safety with flamable gasses"
Answer
contacted customer CC
Date Posted:
11/17/2006 12:24:58 PM
Question
Need info on monitors for protien level?
Answer
Contacted customer
Date Posted:
11/16/2006 2:09:38 PM
Question
Hello my name is Nicole and I work at Advanced Healthcare in a Podiatry office. I am trying to look for some new dremals for the office. Do you by any chance know where I could find them?Thanks
Answer
Dear Nicole:
Thank you for your inquiry. Unfortunately, we do not currently sell dremels. You may wish to visit the following site:
http://www.mytoolstore.com/dremel/drmindex.html
Date Posted:
11/16/2006 11:18:41 AM
Question
I am looking for a used physio dispenser, in good condition, including handpiece...preferably 220v
Answer
Dear David,
Thank you for the inquiry. We only carry new physiodispensers. Try visiting for http://www.lifecare.in/physiodispenser.html for used. Let me know if you would like a quote prepared with shipping cost.
Respectfully,
Christina Contreras
1-877-706-4480 X 107
Date Posted:
11/15/2006 6:52:03 PM
Question
Dear Sir / Madam,We are a branch office of an US company that is based in Taipei, Taiwan. Our customers are seeking used medical beds in large quantity. The estimate order will be a 40ft container for the first time.Would you please e-mail me the following information?1. How many beds per 40ft container?2. Price / unit3. Lead time4. Payment method5. Address where the goods will beThank you very much.Kevin Huang, MD/PhD
Answer
Dear Dr. Huang:
Thank you for your inquiry. We don't recommend purchase of used medical beds for export. This is do specifically to the quantity of beds which can be fitted into a container. All used beds come pre-assembled (paying for disassembly is not practical). As a result they create a lot of empty space when packed into a container. So when you take into account the freight charges, the cost per used bed is not much lower than that of new. New beds on the other hand come neatly packaged and can be efficiently packaged into a container. If you are interested in new beds, we will be happy to provide you those prices.
Date Posted:
11/15/2006 10:42:20 AM
Question
Do you send orders to the Uk?Does this item listed below have two tubes attached so it can be connected to Oxygen and Drip? If not do you supply anything like it. If so what would be the lead time and is there a min order qty.Soft Touch Nasal Adult Cannula Only Straight TipsItem #: 0154SCHMDSoft-Touch nasal cannula comfortable, economical and latex-freeOur soft, pliable, over-the-ear nasal cannula provides a better patient fit-ideal for long-term care. Also a smart choice for short-term oxygen therapy in a post-op setting.
Answer
Dear Ms. McColm:
Thank you for your inquiry. We do ship to the UK. However, the cost of shipping of one case of 0154SCHMD, would be greater than the actual price of the case. Unless you are ordering multiple cases, it is not practical to ship to the UK.
Date Posted:
11/15/2006 10:36:57 AM
Question
I am looking for a Narcotic Cabinet for a customer with these dimensions. 20" Height,12" wide, & 6" deep.I am also looking for 80 of them. Thank you.Pat Glavin
Answer
gave to christina
Date Posted:
11/15/2006 9:16:34 AM
Question
I am looking for a pair of scissors in which are used to remove the dew claw on dogs. At the tip of each side of the blade it is curved. The sharp edges when seperated form a circle. Do you have anything like this?
Answer
spoke to customer CC
Date Posted:
11/15/2006 6:22:11 AM
Question
Hello,I am a pug breeder in Seattle, WA......my breed of dog, pug, needs complete birthing assistance in the litters.Therefore, I need to buy a couple of pairs of basic hemostats to clamp the umbilical cords.Also, I need to buy a single stethoscope to monitor the dam and the pups throughout the process of delivery.Please, assist me in ordering the correct tools for my requirements.Thanks so very much. Hope to hear from you very soon..I have a litter due in the near future.and I wish to be ready!Barb Fairbanks
Answer
Dear Barb,
Thank you for the inquiry. Unfortunately, we do not carry hemostats, trying visiting http://www.hemostat.com/
However, we do have a wide variety of stethoscopes. Please visit www.msecompany.net and enter "stethoscope" in the product search.
Thank you,
MSEC Customer Service
Date Posted:
11/14/2006 3:23:46 PM
Question
I am requesting surigal glue used in surgery to connect tissue in place of surigal stitches.my email
Answer
Dear Jan,
Thank you for the inquiry. We do not carry this item but we can refer this website to help accommodate your needs: www.medibix.com
Respectfully,
MSEC Customer Service
Date Posted:
11/14/2006 2:25:27 PM
Question
I need some new wheels for my walker. Approximately 2 1/2"Do you have anything like that or would you know where I could buy some?
Answer
Dear Barbara,
Thank you for the inquiry, however in order for us to address your question, we need to know the model of your walker. Please advise and respond to info@msecompany.net.
Thank you,
MSEC Customer Service
Date Posted:
11/14/2006 11:05:48 AM
Question
I have a "new-life elite oxygen concentrator and I use a bubble humidifier with it. I am currently on 2 liters. Would you be able to tell me exactly what size, quality container I should use since I am only on 2 liters (what would the number of the bubbler be for those low liters?) Thank you for your help.
Answer
Dear Carol:
Unfortunately we can not assist you with the answer to your questions. Please talk to a respiratory specialist in your area. All the best.
Date Posted:
11/13/2006 5:52:18 PM
Question
Yesterday my husband had an insulin reaction at church. One of the nurses attending him stated that there was a calculation for determining the rate at which insulin lowered the blood sugar/unit of insulin. What is that calculation & where is it to be found? Also is it available? He is currently on a sliding scale but I feel that it needs fine tuning and that this would be a huge help!
Answer
Dear Mrs. Wann:
Thank you for your inquiry. Please consult with your physician for answers to yur questions.
Date Posted:
11/13/2006 9:03:19 AM
Question
do you supply through medicare insurance for rental of electric chair life for flight of stairs i am 6 feet 295 lbs? male????????
Answer
I have contacted customer.CC 11/14/2006
Date Posted:
11/13/2006 1:37:49 AM
Question
looking to purchase a class 3 laser machine.Rivage is one manufacturerCannot find direct contactThanks
Answer
I have contacted this lead. CC
Date Posted:
11/11/2006 10:35:47 PM
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