Ask The Pros:

Question
Sir/madam, I am a medical doctor based in Abuja, Nigeria and would like to buy your products. I have made some selections and would like you to give me the total cost of my selected products and later the cost of shipment to Apapa, in Lagos, Nigeria. I have carefully selected those products that will comply with our Power in Nigeria, which is 220V. I will also ask for Discount as I will regularly be buying from your company. Here is my list; 1 TREATMENT TABLE WITH ADJUSTABLE BACKREST I need 3 in number 2 EXAM LAMP,#31414BRT I need 4 in number 3 PNEUMATIC EXAM STOOL # 064MAEMM I need 5 in number 4 3-PANEL PRIVACY SCREEN #30007BRT I need 2 in number 5 3-PANEL SCREEN WITH CASTERS # 9313WIN 6 FOUR PANEL PRIVACY SCREEN WITH BLUE COLORS #0473WIN 7 DIGITAL WEIGHING & MEASURING STATION w/AUTOMATIC BMI CALCULATION 8 22K GOLD-PLATING SPRAGUE RAPPAPORT STETHOSCOPE I need 2 in number 9 ROUND FLOOR SPHYGMOMANOMETER # 5741FLGUR 10 DIGITAL MERCURY DESKTOP SPHYGMOMANOMETER # D2009ADC 11 ANALOG LABORATORY INCUBATOR 57 LITERS # 175A-4121-LCILW I need the 230V 12 BINOCULAR COMPOUND MICROSCOPE w/RECHARGEABLE BATTERY I need 2 in number 13 LAB HEMATOCRIT CENTRIFUGE # 3057-FH40-CPZLW With 220V AC Adapter power cord 14 FIXED SPEED CENTRIFUGE # 1051-FA80-C8ELW I need 2 in number with 220V 15 8-KEY DIFFERENTIAL COUNTER #YK80-MFID-LTCLW 16 BLOOD MIXER # 1T61-7FLB-LXMLW I will need the 220V AC 17 ADJUSTABLE HEIGHT 4-HOOK IV POLE I need 4 in number 18 DIAGNOSTIC MAGNIFYING HAND HELD UV LIGHT # MHH-LWCBMC Thanks even as I wait for your reply Emma

Answer

Dr. Akuchie,

Thank you for your request.  As we spoke on the chat earlier with regards to this list of items, I will be happy to provide you with the quote. 

If you have any questions, please contact me directly via e-mail at Brittany@MSECompany.net or phone is 877-706-4480 ext 106.

***Spoke w/ this cust on chat 12/20 BES***

Date Posted:
12/20/2013 11:28:35 AM

Question
Hello,I would just like this order updated with the correct address information on our company account. I noticed I made an error while setting up the account and the address is off a little on the order number above. The address is updated on the website account. Thanks

Answer

Hello Ms. March, 

We do have an order in our system for you.  The original order was cancelled as we had not been able to reach you by phone or e-mail.  If the address on your number 140321 is accurate, we will proceed accordingly.  To note, the address on this order is as follows:

1906 SYRCLE DR STE 2
DANVILLE, IL 61832

Date Posted:
12/18/2013 11:47:00 PM

Question
Hello,I would like to know if our company may submit our standard purchase order by fax or email for the current order placed online through our account. Please call or email with this information please.Thank You,Mindy MarchSharing Caring Hands Llc

Answer

We do accept purchase orders, however if you have not purchased with MSEC before, we do generally require prepayment for your first order.  We have e-mailed you with a credit card authorization form and purchase terms for your order which include delivery charges.

We will need you to sign and fax back to us the purchase terms as well as provide a credit card for payment of this purchase. 

Date Posted:
12/18/2013 11:41:32 PM

Question
i need 10 piece of mobile plastic cart five drawer in jaipur

Answer
The mobile PVC carts we offer either have 3, 4 or 6 drawers.  We will be happy to quote to you 10/ea of the 6 drawer cart.

Date Posted:
12/18/2013 9:14:30 PM

Question
HI,just wondering if you have any available exam tables for rent

Answer

Dear KD:

Thank your for your inquiry.  There is not much of a market for renting exam tables due to natural wear and tear.  There is a market for used/ refurbished tables, but with those it is usually "as-is".  It is more practical to purchase them outright and then reseller or donate.  If you would like to receive a quote for a table, please email us your shipping destination along with your contact info. 

Date Posted:
12/18/2013 4:06:31 PM

Question
Can you please send me a quote for three evacuation chairs with cover and mounting for schools. I appreciate your promptness in this.

Answer
The quote will be sent to you shortly. 

Date Posted:
12/18/2013 12:04:38 PM

Question
Hi. I would like to purchase the item below - do you ship to the UK? http://www.medical-supplies-equipment-company.com/product/ppf/id/29646/new_prod_full.asp Thanks

Answer
The cost for delivery of this item, quantity 1 is $55.60 USD.

Date Posted:
12/16/2013 7:39:09 AM

Question
Hello I was wanting to know how much your lead apron weighsThank you

Answer
These aprons weigh approximately 15 pounds.

Date Posted:
12/15/2013 9:28:00 AM

Question
can i order just the vanity mirror we already have the table. thank you

Answer

We do not have these items available for individual purchase as they are factory installed on our tables.

Date Posted:
12/14/2013 11:23:06 AM

Question
the order has not been processed....is there a reason why

Answer
Dear Lefty: The item you have ordered is no longer available. A replacement item is available in 6 x 10 for the same price. Would you like to go ahead with the replacement?

Date Posted:
12/12/2013 9:03:32 PM

Question
Can back rest on Ambulance stretcher w/reverse trendelenburg Item 2D3MBI be adjusted to 90 deg. position. In this position, what would be overall length of stretcher? I am interested in learning if strecher can be adjusted to allow transport within 4' long elevator cab? Thanks for your reply. Rick

Answer

The maximum trendelenburg positioning is 25 degrees and reverse is 11.  The back rest may be positioned at 90 degrees, but the overall position of the stretcher cannot and would not be less than 4ft.

Date Posted:
12/12/2013 2:52:05 PM

Question
My neuro scrub tech is needing a tumor forcep, 6 1/4, 3mm straight for a cranitomy tray. Can you help with this pleasethanksenese

Answer

Thank you for your request.  This is currently the only tumor grasping forceps MSEC has in our product offering: http://www.medical-supplies-equipment-company.com/product/ppf/id/20535/new_prod_full.asp

Date Posted:
12/11/2013 2:24:56 PM

Question
Water resistant If patient has a urinary accident and continues to lay there, will the mattress get wet?

Answer

All mattresses we offer are fluid resistant to some extent.  We recommend if there is any incontinence that the mattress be protected by underpads, special sheeting or other measures.  The mattress cover and material may begin to wear quickly if the fluid is not cleaned or dried within a reasonable timeframe.

Date Posted:
12/11/2013 10:59:38 AM

Question
Looking for spirometer w/ t-piece for use w/ trached patients. Is there such a connector that would enable a pt to use this Perhaps a connector that fits a shiley trach tube. It must be a t-piece so pt can inhale and exhale while connected to spirometer.Thank you,A. Catherine Robbins RN

Answer
MSEC does not have this type of accessory in our current product listing, however you may contact the following company perhaps for a list of distributors.  It seems the item you will need is a universal trach adapter: http://www.utahmed.com/spirometry.htm

Date Posted:
12/11/2013 12:32:50 AM

Question
Looking for at least 14 of these scales-are these available for purchase, and do you offer discounts for hospitals? Thanks!

Answer

Dear Megan:

We will be happy to put together a discounted quote for you.  Please email us back your shipping address to enable us to finalize a quote. 

Date Posted:
12/9/2013 1:32:05 PM

Question
I have been looking tirelessly for surgical scrubs I prefer the shorter sleeves and a slightly more conservative neckline. Id appreciate any help you can offer.

Answer
This scrub top features cap sleeves and a standard (unisex) v-neck.  This is the only style available in our 100% cotton line.

Date Posted:
12/8/2013 8:52:50 PM

Question
dear Sir/Madame we are a start up company in Israel developing medical shirt detecting ECG signals. for this development i would like to try one of your Hydro gel product which has conductivity properties as well. can you please rec command what is the most suitable product you have for this purpose. best regards, Boaz Shoshani boaz.s@personal-healthwatch.com

Answer
The following link is the electrically conductive gel that we currently offer: http://www.medical-supplies-equipment-company.com/product/ppf/id/3729/new_prod_full.asp

Date Posted:
12/7/2013 5:27:43 PM

Question
Wondering the weight capacity

Answer
The weight capacity of this chair is 250lbs.

Date Posted:
12/6/2013 3:48:33 PM

Question
I was just wondering if you could tell me the weight capacity of this chair.

Answer
The weight capacity of this chair is 250lbs.

Date Posted:
12/6/2013 3:47:40 PM

Question
Dear Sales,We would like to process order for ite X0044HSM. PLease advise your best price and delivery time.Also advise shiiping cost to SydneyAwait your reply at the earliest.Kind Regards,Lani

Answer
A quotation will be e-mailed to you reflecting the door to airport delivery service and will include shipping timeframe.

Date Posted:
12/5/2013 7:54:07 PM