Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
We have two of these scales in our office. We love them by the way! However, we have a doctor that believes the length measurements are inaccurate. The head plate moves a little and can be pushed backwards by the babys head, thus giving a shorter length measurement. Please contact me.

Answer

Jodi:

Here is the link to Seca technical support page.  http://www.seca.com/english/us/home/service/technical-service/

Date Posted:
4/11/2011 3:28:24 PM

Question
My fiance has been getting severe migraines lately, and I am kicking around the idea of buying her an oxygen therapy set up. Can you point me in the right direction with everything I need to order Tank, regulator, mask or nasal breather, tubing, etc? Thank you.

Answer

Dear Mr. Danielson:

We will be happy to put together a package for you, but before anything else you must obtain an Rx to be able to get the O2 gas filled.  If you have not done so already, please make sure you can obtain an Rx for the O2.  Then contact us and we will happy to price you out a package. 

Date Posted:
4/11/2011 3:16:36 PM

Question
does this stretcher raise and lower for ergonomic benefit to staff transferring pt from bed to stretcher.  How high does bed raise and how low?

Answer
This item adjusts in height from 20 inches to 35 inches from the ground.

Date Posted:
4/11/2011 2:40:51 PM

Question
Dr. said I need a two inch soft cervical collar. He did not say contoured. Your is the only collar that goes down to 2 under he chin. Is there just a 2 collar

Answer
Unfortunately, all of the collars we carry do feature the "contoured" style with the chin cutout.

Date Posted:
4/11/2011 12:08:18 PM

Question
Where can I see a demonstration of a trimprobe or Biofield Scanner for cancer? I live north of Philadelphia and across the river from Tranton, NJ. Thaks!

Answer

Dear Dr. Rosaliebertell:

Thank you for your inquiry.  Unfortunately, we do not carry this line of products and are unable to assist you at this time. 

Date Posted:
4/11/2011 11:44:48 AM

Question
Hello! I am looking at purchasing an at home therapeutic ultrasound machine. What do you recommend for neck and upper back muscles? Thank you! Jean

Answer
We only sell the therapeutic ultrasound to medical professionals, so we would recommend consulting your physician and possibly purchasing through them directly.

Date Posted:
4/11/2011 11:14:33 AM

Question
I want to know what type of electic I will need to supply bed with proper outlet. 110 or 220 line

Answer

Dear Ms. Crotty:

Thank you for the inquiry.  The youth bed works with 110V .

Date Posted:
4/11/2011 10:52:16 AM

Question
Do you purchase lightly used wheelchairs? Both manual and powered?

Answer
Thank you for the inquiry.  However, we do not purchase used wheelchairs.

Date Posted:
4/11/2011 9:56:46 AM

Question
please tell us about blue, red, black and yellow bag waste disposal

Answer
You would need to contact a medical waste disposal service for this: http://www.xmeddisposal.com/

Date Posted:
4/11/2011 8:33:26 AM

Question
i am looking for a short woork boot with a sole that will stop nail or screw penatration. i am a diabetic and have steped on 2 nails in 2 years.i aslmost lost my toes to infection last year.

Answer

Gary,

Thank you for contacting us. The boot is probably the best option for your situation. However it does not assure a nail will not go thru. It is not in the product description.

Respectfully,

MSEC Sales

Date Posted:
4/10/2011 7:32:40 PM

Question
My husband is needing to buy a 1/2 heel lift as his right leg is shorter than his left and this caused back problems.. He did get them through the doctor but that is no longer possible. Do you have something like this available

Answer

Our 12mm lifetime rubber heel lift is something that would work for him.  The lift is able to be cut to fit his shoe and is durable.

http://www.medical-supplies-equipment-company.com/product/ppf/id/11901/new_prod_full.asp

Date Posted:
4/10/2011 1:48:14 PM

Question
what materials are to be used in Biomechanical Diabetic shoeI am a student of Footwear Engg. part II.

Answer
fee free to contact the manufacturer http://www.aetrex.com/

Date Posted:
4/10/2011 12:35:54 PM

Question
Why hasnt this shipped If it hasnt I need to cancel. Let me know. Thanks.

Answer

Dear Mr. Flores:

Your order has shipped.  We will get you a tracking number on Monday.   

Date Posted:
4/10/2011 9:36:49 AM

Question
Good Morning, I work for an Oxygen clean room activity, onboard the USS Frank Cable. We are in need of lab coats, and after some research, we found your product to meet the specifications. For the product in question, Item# X118640TDMMD, please provide an NSN and price quote to include shipping for 15 coats to the address below. Thank you. USS Frank Cable T-Shed Apra Habor Agana, Guam 96657 V/r ET3 Fred Edwards RPPO 96A USS Frank Cable AS40

Answer

In order to determine accurate delivery costs, please specify sizes you are requesting and quantities for each size.

Date Posted:
4/10/2011 2:40:11 AM

Question
Dear Sir, Ref: Inquiry# 1112-014 - SNAKE BITE KITS We need the prices of following item alongwih delivery schedule, total weight & dimension: QTY UOM DESCRIPTION Part Number 200 EA SNAKE BITE KITS 790X Look forward to receive your earliest reply. Thanks and Best Regards Saba Rizwan IMGC GLOBAL FZCO International Humanitarian City Building # 4, Room # 10, 2nd Floor Dubai UAE Tel: 00971 04 4472320 Fax: 0097 04 4472319 Email: info@imgcglobalfzco.ae

Answer

Dear Saba Rizwan,

Thank you for contacting us. I will be sending a quote to you shortly with the information you requested. Thank you for the opportunity.

Respectfully,

Christian Villa - MSEC Sales

Date Posted:
4/10/2011 1:57:54 AM

Question
I need a neubulizer that I can use in my travels overseas. Im planning a trip to Germany and Spain. I will net to use it on German electric lines. 220 volts. Do you have a model that works both on 115 volts, 60 cycles, and 220 volts, 50 cycles. This the type of protable nebulizer that I need.

Answer

Dear Michael,

Thank you for contacting us. Unfortunately we do not carry a nebulizer that will convert back and forth from 115 to 220 volts.  We do however have a portable model that could work for you: (works in any car)

http://www.medical-supplies-equipment-company.com/product/ppf/id/22625/new_prod_full.asp

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
4/9/2011 11:00:37 PM

Question
I work in the NICU and I am working on a new skin care policy. Is there any alcohol or solvents in this product Could you provide me with a list of ingredients? Thank you for you r assistance. Susan

Answer
Attached is a link for the MSDS sheet for this item:  http://wfldelearn.pssd.com/binderview_pss/vault/006/006248.pdf

Date Posted:
4/9/2011 3:19:29 PM

Question
I would like to order a bed for my son. I want a price for the matress and fully Electric bed with a iv pole. Thank you from Joanne Dubois

Answer
I will follow up with a quotation, if you have any other questions, please don't hesitate to contact me.  Thank you!

Date Posted:
4/9/2011 11:44:21 AM

Question
how many blankets were on invoice 130739? Qty says 1. Total was $301.32. Please check on this for me. THanks.

Answer
This order was for one case of 24 blankets.

Date Posted:
4/8/2011 3:32:02 PM

Question
mY GRANDON IS CCU OF kOSAIR IN LOUISVILLE, KY. HE HAS A SQUICHY MATTRESS THAT ADJUSTS AND COVERD BY A NAVY BLUE PLASTIC. iT'S WONDERFUL IN THAT IT CAN BE PUSHED AND SHOVED INTO THE SHAPE THAT IS COMFORTABLE FOR HIM. HE HAD A TRACH AND WILL HAVE A FEEDING TUBE. DO YOU KNOW WHAT THEY ARE CALLED AND COSTS. hE'LL GO HOME AT THE END OF THE MONTH. THANKS

Answer

The links below are the only infant mattresses we carry, it seems you may be talking about a "memory foam mattress" as this is a mattress that generally conforms to the shape of the body lying on it, however we do not carry this type of mattress for infants.

http://www.medical-supplies-equipment-company.com/SP/PPF/Param/417689_0_1_0/Products.asp

Date Posted:
4/8/2011 1:29:26 PM

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