Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Could you please advise how I can obtain an acapella device.Thank you.

Answer

Dear Ken:

We are not familar with acapella device.

Date Posted:
1/22/2008 12:11:36 PM

Question
Does Medicare cover dropfoot splints? If so, will I need a prescription from the Doctor? Meet with him Jan 21.

Answer

Dear Stanley,

Thank you for the inquiry, however we do not know if medicare covers the dropfoot splint due to the fact that we do not accept Medicare. Call Medicare and ask them.  Sometimes you can purchase the item and they will reimburse your expenses.

Respectfully,

MSEC

Date Posted:
1/20/2008 2:59:40 PM

Question
do you know how to export used medical equipments to be exported to developing countries?

Answer
We regulary export medical equipment overseas.  If you would like us to provide you a quote on medical equipment, please contact us toll free at 877-706-4480.

Date Posted:
1/17/2008 10:04:21 PM

Question
Good afternoon, I was wondering if you sold a device that would enable us to calibrate our Nellcor oximeters (model # NP-B40). We will be conducting a study of 200 patients, we will be studying 20 patients at the time, hence our devices will be used by many people and moved etc... We were hoping to calibrate the oximeters in between each subject to ensure proper readings for each individuals. Would u be aware if such devices exist? Looking forward to hear from you. Regards Cathy

Answer

Dear Cathy:

Thank you for your inquiry.  We would recommend that you contact the manufacturer directly to obtain a reply to your question www.nelcor.com

Good luck.

Date Posted:
1/16/2008 12:13:33 PM

Question
I have recently lost my health coverage and am looking for a discount ostomy supply place to get the supplies I need at a more reasonable price than the major suppliers. I have an ileostomy and must change my pouch and wafer daily. I use exclusivly Hollister products, but I dont see the ones I use on your website. They are: 14803 and 18103 for the wafer and pouch..and various other items as well. Can these things be ordered and if so how long does it take, can you give me a price on them prior to ordering ( if you can order)? I need all the help I can get and will be grateful for your help. Thank youHarriet

Answer

Dear Ms. Harriet:

Thank you for your inquiry.  Unfortunately, we dont offer the Hollister products you had requested.

Date Posted:
1/15/2008 11:10:23 AM

Question
Can other brand slings be safely used on Hoyer brand lifts?

Answer

Derek,

Thank you for the inquiry. No, other brand slings can not be used on any Hoyer brand lifts.  We would need to know the make and model of the power lift in order to suggest a comparable sling.

Respectfully,

MSEC

Date Posted:
1/15/2008 10:19:33 AM

Question
do have name brand used laser for skin treatment and for hair removal. could you quote me the model # and pricing.they should not be more then five years

Answer
I emailed pictures and pricing to customer.

Date Posted:
1/15/2008 4:09:41 AM

Question
Do you purchase used hospital beds, commodes, crutches, etc? I have a number of items and not sure what to do with them.

Answer

Dear Kristi,

We no longer purchase used products from suppliers we do not have an account with. The best thing to do is try and sell the items within your city because the shipping cost may exceed the product value.

Respectfully,

MSEC

Date Posted:
1/12/2008 9:23:09 PM

Question
My mom has a built in lift in her home ( ceiling unit) but is currently limiting her traveling due to not having a lift to take with them. Are there any lifts that are easy to travel with. I want to take them on a cruise and will need a portable unit.

Answer

Dear Mandy,

Thank you for the inquiry, however we do not carry a portable lift. The lifts we have are not stationary, they have castors. Take a look:

http://www.medical-supplies-equipment-company.com/product/ppf/param/432_0__1_true/product_search.asp

Respectfully,

MSEC

Date Posted:
1/11/2008 10:28:11 PM

Question
hello, my grandma can not breathe on her own. is there a respiratory machine that she can use at home to pump oxygen for her? at the time, she is using a hand pump to help her breathe. thank you very much.

Answer

Dear Julie,

Thank you for the inquiry. It sounds as if your grandma needs a portable oxygen tank and/or oxygen concentrator. Please see our selection by clicking on this link:

http://www.medical-supplies-equipment-company.com/product/ppf/param/0_0_oxygen_1_true_false_1_0/product_search.asp

When you see on that you think will work, please tell her doctor to send her prescription to 713-706-4161 and give us a call at  1-877-706-4480.

Respectfully,

MSEC

Date Posted:
1/11/2008 10:50:24 AM

Question
Male paralyzed waist down. Cannot move himself. The bed he will use at home is a Dolphn Bed for severe Stage 4 decube. He slides down on this bed. I need a hoyer lift or a way to move a 300+ pound man up in the bed when alone. What is needed. How can I get this equip if insurance refuses to pay for it, Elderhealth Bravo in PA

Answer

Dear Linda,

We have power and manual lifts.  If you would like a quote prepared by our sales staff, please send the power or manual lift you are interested in to info@msecompany.net

Here is the link to our power/manual lifts:

http://www.medical-supplies-equipment-company.com/product/ppf/param/432_0__1_true/product_search.asp

 

Respectfully,

MSEC

Date Posted:
1/10/2008 9:22:54 PM

Question
I will be needing some sort of cloth to wipe off ultrasound gel from my patients. I was wondering how the premium polytowels or the disposable rayon washcloths would work. Can you please inform me as to which one if any you would recommend? Thank you.Laura

Answer

Dear Laura,

Thank for the inquiry. Since most gels are water based, using a wet towelette and/or washcloth would probably work the best.  I would not recommend anything dry, make sure the cloth is damp.  It works more effectively. In answer to your question: damp disposable rayon washcloths.

Respectfully,

MSEC

Date Posted:
1/10/2008 8:13:34 PM

Question
i am looking for a affordable hospital bed like used or something any cheep infomation is appreciated thanks

Answer

Dear Daniel:

We do not carry used hospital beds.  You may wish to look up Durable Medical Equipment Dealers in your local yellow pages.  Sometimes you can find a good deal.  Good luck.

Date Posted:
1/10/2008 3:45:21 AM

Question
Hi,I am in need of wound care products--plain packing strips (like iodoform without the iodoform), and gauze. Are the strips and gauze that you carry sterile? Also, are the prices online the same as those in your store on 6009 Richmond Ave., Houston TX 77057?Thank you.

Answer

Dear Marissa,

Thank you for the inquiry, however, we are an internet based company.  The office located at 6009 Richmond Ave is only the call center. We do not have a storefront.  If you would like to place the order via the internet, the item would be shipping out of our warehouse in San Antonio, TX.

Respectfully,

MSEC

Date Posted:
1/9/2008 9:10:32 PM

Question
Do you have plastic or rubber pants to cover diaper/pullup at night?

Answer

Dear Carol,

Thank you for the inquiry. Please take a look at the following link:

http://www.medical-supplies-equipment-company.com/product/ppf/id/3541/new_prod_full.asp

Date Posted:
1/7/2008 3:16:38 PM

Question
Sir we have 10 Ventilator received by Forion Doner & we don't have service or Operator Manual for the said equipment. So kindly Do some favairable responce tocontinue and runing the Equipment.Sir the Ventilator Model & other detail is as below:BIRD VentilatorModel: 8400 STi

Answer

Dear Nadeem,

Please contact Jeff Hof with Bemes. He can be reached at 636-349-3377 ext. 143.

He can get them for you.

Respectfully,

MSEC

Date Posted:
1/4/2008 11:54:05 PM

Question
I have an electric invacare twin XLong bed. Do you consign or resale? Thanks! Laura

Answer

Dear Laura:

Thank you for your inquiry. At this time, we do not offer consign services or purchase used medical equipment from end consumers.  You may wish to contact your local durable medical equipment dealers.  You can find their listings in your local Yellow Pages. 

Date Posted:
12/30/2007 5:08:49 PM

Question
What would be a good lower back mussel stimulator with timer be? And price?

Answer

Dear Earl:

TENS units range start from $45.  However, you would need a-perscription from your doctor to purchase a TENS unit. For more questions, please contact our customer service dept at 877-706-4480.

Date Posted:
12/29/2007 3:07:53 PM

Question
I am looking for exam and surgical lighting at a great price, please email me with any information you can. We are a new vet clinic in Bozeman Montana

Answer

Dear Becky:

We have a large selection of medical exam lights. For assistance in making a proper selection for your needs, please contact our customer service department at 877-706-4480.  Our regular working hours are 7 am - 5:30 pm CST.

Medical Exam Lights

 

Date Posted:
12/28/2007 6:41:30 PM

Question
I realize that medium in shoe sizes refers to something other than length. What widths does Medium represent?

Answer

Dear Lanny,

Thank you for the inquiry, however I need more information in order to adequately answer your question.  Are you asking about the width of our shoe covers, boots or diabetic shoe line. Please advise. Email me at christina@msecompany.net

Respectfully,

MSEC

Date Posted:
12/26/2007 2:40:39 PM

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