Ask The Pros:

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Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I have several bad disks in my back, c2-c3, t3, and l4-l5, and l5-s1 are the worst. I also suffered the side effect of the nsaid, naproxen. Extreme hypertension, 270/170. I take 23-25 pills a day for the problems. Do you know of any studies that whirlpool therapy might help reduce the pain level and or also the BP?

Answer

Dear Mike,

Thank you for the inquiry.  Whirlpool therapy is good when it is cold.  Do not use hot whirlpools.  The cold therapy whirlpools are very soothing and relaxing and helps with BP. If you have high BP, do not use Hot therapy whirlpools.  Many athletics use cold/ice therapy pools to relax muscles and pain.

Respectfully,

MSEC
 

Date Posted:
10/6/2009 9:50:02 AM

Question
I have been trying to purchase the item listed on my account, i.e., raised toilet seat. I was trying to have this billed to my pay pal account unsuccessfully. Please advise what the problem is here. Thanx James Moran

Answer
10/5/2009 11:33:15 PM
 call and take the order over the phone

Date Posted:
10/5/2009 10:02:41 PM

Question
Is it possible to purchase these screens in custom length and configurations? Or even just multiples of this that are hinged together?

Answer

 Dear Mr. Parkes:

Thank for your inquiry.  Unfortunately, these screens can not be made in different dimensions or custom configurations.  Any modifications, however, can be made at the buyers discretion

Date Posted:
10/5/2009 7:38:42 PM

Question
just wondering if running a bath blanket thru an flatwork ironer would cause a break down of the cotton?

Answer

 Dear Judy:

Thank you for your inquiry.  We do not have any information that would indicate any issues as a result of ironing the blankets.

Date Posted:
10/5/2009 4:12:59 PM

Question
Hello,Do you sell to individuals?If so, can you tell me if you carry any or all of the following items:1] Mentor single-use catheter, orange hub, coude tip, guide stripe, medical grade PVC, 16 French, ref. # 8162] Surgilube 4.25-ounce tubes 12/box3] Surgilube 3 gm packets, 144/box4] Benzalkonium chloride antiseptic towelettes, 1:750 strength, 100/boxThank you.Howard L. Kramer, MD

Answer

We do sell to individuals, we do not carry the Mentor catheter, we do carry the Surgilube and Benzalkonium towelettes, but only in 1:250 strength.  Please advise if you are interested in pricing and we can provide this to you promptly.

Brittany Steffen-Smith
brittany@msecompany.net
1-877-706-4480 ext 106

Date Posted:
10/5/2009 4:11:38 PM

Question
I have ordered this shoes 3 weeks ago , nobody contacted or email me for the shipping ,so I have not recieved it yet. I want to know the status of my order, thank you very much!

Answer

Ms. Hampson,

This package has shipped via UPS and the tracking number is 1Z0617750307859143.  This is on the truck for delivery today.

Date Posted:
10/5/2009 1:12:52 PM

Question
hi i need a best price from you for the life sized weightes manikins for clinical teaching purpose

Answer

10/5/2009 1:00:25 PM
 call to confirm before quoting.  gg

Called twice kg

Date Posted:
10/5/2009 12:56:21 PM

Question
What is the weight limit on this and can I get it in a cotton cover instead of plastic. This is a bedthat goes up and down. Can't remember the name but one made for private homes.

Answer

Dear Dee Eubamks,

Thank you for the inquiry. The weight limit  is 350 lbs. We do not sell the mattresses with a cotton cover. You can purchase a cover separately.  This will work for a manual or electric home care bed.

Respectfully,

MSEC
 

Date Posted:
10/4/2009 4:35:32 PM

Question
I am looking for a tip for a syringe that screws on to the end a leur lock syringe to insert a local into the urethra for a cystoscope in the office. We have one but are in need of more for the other procedure rooms in our office and cannot locate such a product any longer. PLEASE HELP. It is made of surgical steel and is cone shaped with open tip.

Answer
10/3/2009 10:41:36 AM
 

Date Posted:
10/3/2009 9:53:16 AM

Question
Hello,Please can you inform me of the UV lamp wattage and replacement price.Also, does the lamp produce any ozone?Thank you.

Answer

Thank you for your inquiry. There are four lamps in total, which consist of an ozone generating lamp that is used for cleaning the internals of the unit only. NOT used in the normal everyday operation of the unit. The wattage is 36 watts in each lamp. The cost to replace the lamps in this unit is $61.00.

If you have any additional questions, or would like a formal quotation please send me an email or give us a call at 1-877-706-4480 x 108

Kemuel Gilbert / kgilbert@msecompany.net

Date Posted:
10/2/2009 5:28:09 PM

Question
1 Are additional end stoppers available for purchase ?2 Is 45 degree angle tracking available rather than 90 degree ?3 Can I purchase additional curtains but in smaller widths, like 8 ft width?4 Is additional length of tracking available? If so, in what lengths?

Answer

Thank you for your inquiry. Yes, you are able to purchase additional end stoppers w/ filler cap for $2.77 each. Yes, we do have a 45 degree angle track available. Yes, we do custom curtain and tracks. If you can provide us with a rough draft and all specifications of the room, we will be happy to provide a formal quotation with pricing. Fax to 713-706-4161 Attn: Gilbert

 

Date Posted:
10/2/2009 4:32:47 PM

Question
We will be doing an in-service on October 7th, 2009 on the Ultimate walker. Any information which you can provide will be greatly appreciated.We would like to give hand outs if possible. Thank you in advance for your assistance.Shirley

Answer
10/2/2009 4:42:28 PM
 

Date Posted:
10/2/2009 4:13:48 PM

Question
I had a colostomy reversal done about five weeks ago. Initially I used wet/dry dressings,and for the last two weeks I have been packing the wound with Calcium alginate rope.The would is getting smaller and shallower.Q: When do I stop using the rope,and should I use the cal alginate dressing.

Answer

 Dear Mr. Raj:

Thank you for your inquiry.  However, we would recommend following up with your physician in regards to your question. 

Date Posted:
10/2/2009 3:38:44 PM

Question
Can we also get stainless counter to go on either side of the 3 compartment sink??

Answer
sent pics to customer, offered to do a quote. CV 10/2
 

Date Posted:
10/2/2009 3:35:07 PM

Question
Hello, I am looking for an AED that our bike patrol can keep on their bikes with them. Need something small and able to withstand bouncing around a bit in the saddle bags. Is there anything on the market like that at this time?

Answer

Dear Sean,

Thank you for the inquiry.Unfortunately we do not carry a compact AED. Try this link:

http://www.heartsmartaed.com/heartsine%20samaritan

Respectfully,

MSEC
 

Date Posted:
10/2/2009 2:59:49 PM

Question
My question is, How are the exercises with this device done? How does this device helps a person with the crapal tunnel sindrome?Sincerely,Sinai Ortega

Answer
Carpal tunnel syndrome occurs when the median nerve is compressed at the wrist. The resulting symptoms are experienced as pain, weakness, or numbness in the hand and wrist, radiating up the arm. The stretching exercise which can be done with this device can often help to alleviate the symptoms experienced by those who have carpal tunnel syndrome. The product comes with stretching recommendations and numerouse exercise suggestions are also available on the internet.

Date Posted:
10/2/2009 1:12:15 PM

Question
HI,I WOULD LIKE TO KNOW IF YOU HAVE AVAILABLE THE HI/LO TREATMENT TABLE MODEL AM 300, IN CASE YOU DO, COULD YOU TELL ME THE PRICE?THANKS IN ADVANCED,YESENIA DE LA VEGA C.

Answer

Dear Yesenia,

Thank you for the inquiry, we do carry this table. Please click to view table and price:

http://www.medical-supplies-equipment-company.com/product/ppf/id/14797/new_prod_full.asp

Respectfully,

MSEC
 

Date Posted:
10/2/2009 12:26:47 PM

Question
Hi,I am looking for a used mayfield head frame or headrest. Do you have this?thank you,Bob

Answer

Mr. Flower,

Unfortunately, we do not have this type of refurbished equipment in our inventory.  You may contact the following sources to check their availability.

PEMED

DreMed

LabX

Date Posted:
10/2/2009 11:49:54 AM

Question
What is the weight limit on this stretcher? How much would shipping be?Thank you.

Answer

Dear Deborah,

Thank you for the inquiry.  The weight limit on the stretcher is 300 lbs.  In order for us to determine the shipping we need to know if you need inside delivery, lift gate service or dock to dock service. We also need the shipping zip code. Please send to christina@msecompany.net for an estimate.

Respectfully,

MSEC
 

Date Posted:
10/1/2009 12:04:39 PM

Question
Diabetic shoeswomens tennis shoesize 10 xx 4e with high toe boxhaving trouble finding shoes with a high toe box

Answer

Dear Mr. Green,

Thank you for the inquiry. We actually distribute for the largest diabetic tennis shoe company in the nation. They recommended the following:

http://www.aetrex.com/vacontract/ambulator-athletic.html

If you would like to place an order, I can take it for you.

Respectfully,

MSEC
 

Date Posted:
10/1/2009 3:36:45 AM

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