Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
302 Venus DriveLafayette, LA 70501

Answer
 Our web site is our catalogue. We carry products from numerous manufactures and suppliers. We add dozens of products to the web site on daily basis. However, if you are looking for something in particular, we'll be happy to assist you with your search. Please call us toll free at 1-877-706-4480 and a customer service representative will be happy to assist you.

Date Posted:
10/14/2009 3:19:48 AM

Question
The mattress that my wife has now has depressed and has stayed depressed where here derriere lies. She has sensitive skin in the small of her back. I need a mattress that does not depress like hers did. I was wondering if mattress item PC107TTUF would do the job

Answer

Yes, the Pressure Reduction Mattress would be one of the best, most cost effective solutions for your wife's situation.

As the mattress is made of a high density foam core, it will withstand weights of up to 350lbs.

Paired with its convoluted foam topper, it provides necessary firmness, yet also reduces pressure.

Date Posted:
10/13/2009 10:41:10 PM

Question
I need some vascular clamps and skin hooks but i would like to see them first. Do you have a store in houston where i can see them?

Answer

 Dear Ms. Acosta:

We do not have a retail outlet in Houston.  At this time, we can provide you with email photos only. Please let us know if this is acceptable.

Date Posted:
10/13/2009 7:51:33 PM

Question
Dear Gentlemen, Please quote us price and delivery time on the following items:1 Each Traditional Crash Cart, 3 Drawers1 Each Electrobisturi5 Each Patient Body Heater3 Each Fluids Heater5 Each Adults Stethoscope3 Each Cialitic Lamp, Ceiling1 Each Cialitic Lamp, floor with wheels2 Each Mayo Instrument Stand5 Each BIS Monitor5 Each Portable Mercury SphygmomanometerThanking you in advance for your prompt answer,We remain,Cordially yours,Hugo CampodonicoPurchasing Manager

Answer

10/13/2009 7:45:29 PM
 looks like helicopter ambulance service

provided a quote. CV

Date Posted:
10/13/2009 5:02:18 PM

Question
Using on tunneling hip wound in a 47 year old male quadriplegic. Should it be used dry or soaked in aloe as we've been doing?

Answer

 Dear Margaret:

Thank you for your inquiry.  Unfortunately, we would request that your inquiry be directed towards a medical professional experienced in treatment of such wounds. 

Date Posted:
10/13/2009 4:50:48 PM

Question
I just want to know is this the lift that makes the stand up

Answer

 Dear Christal:

This lift is used to assist caregivers in moving a patient from bed to commode to chair, etc.  This unit can be used to move the patient from a bed, for example, to the floor.  The patient can then be assisted to stand up on his/her legs.  We have several other products in which you may be interested.  Please contact us toll free at 877-706-4480 and we will be happy to assist you.

Date Posted:
10/13/2009 9:38:34 AM

Question
I have a reversed curve in my neck and a lateral curve as well to the left. I've been sleeping on a regular memory foam pillow, but at this point I really need even more support. I generally fall asleep on my sides, but then flip over onto my back for most of the night. Any suggestions?

Answer

The most specialized pillow we have is the Therapeutica Pillow.  This should work for you.

Date Posted:
10/13/2009 9:06:36 AM

Question
Looking for best portable Nebulzer for a 11 year old Ashmatic to use on his own while camping.

Answer

spoke w/ customer on phone BES

Date Posted:
10/12/2009 11:46:45 PM

Question
I would like to know if this shower stool is coverd by Medicare.

Answer

 Dear Shan:

Thank you for your inquiry. However, MSEC does not currently accept Medicaid/ Medicare coverage. 

Date Posted:
10/12/2009 6:35:06 PM

Question
Need hundreds of #14 fr 6 in long sterile caths. Your information doesn't tell me how many caths per $52.13........... is it 100? THanks, Jill

Answer

The 14fr 6in sterile Conveen Intermittent Catheters are sold 50/box.

Date Posted:
10/12/2009 4:55:07 PM

Question
Do you carry a howie style Lab coat and if so. How much is it?

Answer
 Dear James, we do not carry howie style lab coats. 

Date Posted:
10/12/2009 3:15:46 PM

Question
Do lancets have expiration dates. My father left a box of 200 lancets when he died. Can I use these lancets?

Answer
 There is really no expiration date on lancets.  If they have been properly stored,they should be good to use.  Visually inspect them for signs of corrosion and as an added precaution rinse them in rubbing alcohol before use.

Date Posted:
10/12/2009 3:09:08 AM

Question
Hi,Im real interested in your massage table its real nice and i would love to see more pics and also does it fold up or is it portable. Please email me back thanks Lindsey

Answer

Thank you for your inquiry. This item in question, is only the face cradle cover set. If you are interested in the massage table itself. Please see the following link. Harmony DX Portable Massage Table Package 

MSEC
 

Date Posted:
10/11/2009 7:11:59 PM

Question
What comes with this unit. And is there a battery pack or car charger. I ask because the unit could run out of power after just afew uses.

Answer

The MicroAir Vibrating Mesh Nebulizer includes:

Date Posted:
10/11/2009 3:05:00 PM

Question
hello do you know what light sources the olympus osf-2 sigmoidoscope is compatible with . Do you have a compatible working light source for sale. thank youeric

Answer
working on answer, researching with SterilMed
 

Date Posted:
10/11/2009 1:16:14 PM

Question
Where can I find a Shockwave Lithotripsy Machine?

Answer

Dear Katie,

Thank you for the inquiry. Unfortuantely we do not sell these units.  You may have to contact overseas sellers for new ones.

Respectfully,

MSEC 

Date Posted:
10/10/2009 4:52:56 PM

Question
How much do the oxygen tanks C, D, E weigh? Where is the largest cylinder shown on the picture on your web page?

Answer

The shipping weights are as follows:

E Oxygen Cylinder - 15lbs
D Oxygen Cylinder - 12lbs
C Oxygen Cylinder - 18lbs

The largest cylinder is the M60 Oxygen Cylinder and it weighs 40lbs.

Date Posted:
10/10/2009 12:53:45 PM

Question
Can you mount this on a standard bed frame?

Answer

 Dear Ms. Marsh:

These rails can only be used with beds manufactured by Evermed/ Tuffcare.  If you would like to provide us with the model and the name of the manufacturer for your specific bed, we will assit you finding the appropriate rails.

Date Posted:
10/10/2009 11:27:27 AM

Question
wish to buy a doppler a portable one to work as a TCD for my research wish to know if this device will work this way

Answer

 Dear Shawky:

We are not familiar with the acronym TCD.  Please clearify the meaning so that we can better answer your question.

Date Posted:
10/10/2009 9:55:42 AM

Question
What micron size particles are captured by this air purifier? Is there a filter that is changed or is it cleaned?

Answer

Thank you for your inquiry. The smallest micron size particles our air purifiers captures and remove is 0.003. The unit self cleans and there is no filter.

MSEC  

Date Posted:
10/9/2009 9:10:20 PM

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