Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

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Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Does any manufacturer make a three wheeled model with a seat

Answer
Dear Ms. Graham: Thank you for your inquiry. Three wheel rolators do not come with a seat.

Date Posted:
5/16/2016 12:10:53 PM

Question
hello, is this a life sized model

Answer
Dear Monica: Thank you for your inquiry. The model is actually bigger than an actual size heart. If you would like to place an order, we do accept credit card, wire transfer and paypal payments. Please let us know if you have any other questions.

Date Posted:
5/11/2016 12:18:13 AM

Question
How many manikins come with this kit 3 adult and 3 child? How much is shipping to Saskatchewan Canada?

Answer
Hello, Thank you for reaching out to us. This item will have 5 adult manikins, they could be use for adult or also kids training. We also carry the infant manikins. Shipping Estimate to Canada will be between $160.00-180.00 USD. You will be responsible for the tax duties and tariffs once the order gets delivered. Please let me know if you would like to receive a formal quote or if you have any additional questions. Thank you!

Date Posted:
5/10/2016 3:36:47 PM

Question
I have a mouth splint that I use at night for slight TMJ and because I clench my teeth. I also suck Involuntarily on this splint which causes my teeth to become very sensitive all day long. Will this pillow align my neck and head properly to help alleviate these symptoms & relax my neck muscles

Answer
Thank you for your inquiry. This pillow ensures jaw comfort, which is essential for TMJ sufferers. It also helps to eliminate sore and stiff neck problems from sleeping incorrectly, and reduces snoring. To ensure that you are selecting the propoer size for your body type, please follow the measuring instructions below: Measuring Instructions: Have someone assist in measuring your left shoulder Stand facing the person who is measuring you, arms down to your sides Have the person measuring you hold the ruler to the base of the neck Keep the ruler level across the shoulder area (the ruler will rise off the shoulder) While holding the ruler in place with their left hand, your assistant should feel for the humerus bone with their right hand Compare measurement from neck to end of humerus bone with the available sizes below to determine the best fit: Petite (adult) 4.25 - 5.25 in Regular (adult) 5.25 - 6.25 in X-large (adult) 6.25 - 7.25

Date Posted:
5/7/2016 11:35:29 AM

Question
I am in need of a daily record book for bowel documentation at a long term care facility. Please let me know if you have such in your inventory. As well as its cost.

Answer
Thank you for your inquiry. Unfortunately, this is not the type of product we currently offer. Depending on the type of information recorded, this is something which can be made using MS-Excel or similar program.

Date Posted:
5/6/2016 10:44:03 PM

Question
Is this cabinet wall mountable

Answer
The cabinet is wall mountable. A quote will be emailed to you shortly.

Date Posted:
5/6/2016 1:29:22 PM

Question
We need a quote for your Notebook Chart Rack Item# XL-S04RCNIPU. 1 Eacjh. Please email quote to dlowery@vidanthealth.com Thanks Dwight

Answer
Dear Dwight: Thank you for your inquiry. A quote will be shipped to you shortly.

Date Posted:
5/5/2016 3:05:46 PM

Question
We would like to have the invoice for items on our PO #16/62870 Quote #916237

Answer
Dear Ms. Whalen: Invoice has been sent.

Date Posted:
5/3/2016 9:49:53 AM

Question
Does this come with a commode pail

Answer
Dear Jennifer: Thank you for your inquiry. The shower chair commode does not come with a pail. Commode pails are available for an additional price. Approximately, $30 more.

Date Posted:
4/29/2016 9:40:07 PM

Question
I'm trying to find leg supports like those found on some exam tables. Do you carry those?

Answer
Dear John: Leg supports or stirrups are brand and model specific. If you can provide us with the brand and the model of the table we will be happy to provide your with pricing. You can generally find product information on the side or underneath the table.

Date Posted:
4/27/2016 1:56:50 PM

Question
Is this razor designed to be used for dry shaving on a female face? Was recommended to use that way by dermatologist but razors become dull after only three shaves and hair is not course. After 3 uses razors cause redness around corners of mouth and seems to pull at hair and not cut well. Any suggestions?

Answer
You are most likely using a disposable razor which are single use. You would either have to upgrade to a higher quality razor which are available over the counter or dispose of the razor after each use.

Date Posted:
4/27/2016 1:14:34 AM

Question
Hi there, Could you please let me know the HS code for this product as i will need to import the equipment Thank you Best regards, Remy

Answer
Dear Remy: HS code is 901890. Please let us know if we could be of further assistance.

Date Posted:
4/26/2016 10:01:49 AM

Question
What is the weight limit for this particular model I am looking to purchase a durable lifting gurney for a large animal hospital. Ideally it would be able to easily lift 250-300lbs for our purposes.

Answer
Afternoon Jill: A quote has been sent to you.

Date Posted:
4/25/2016 6:18:04 PM

Question
Hi. How much does it cost to mail a set of your Labor and Delivery Kits to Alberta, Canada Thanks,

Answer
Estimated shipping charges to Canada would be $22USD

Date Posted:
4/25/2016 4:52:49 PM

Question
. I am looking to buy a surgical Biosecurity kit which consists of a disposable gown liquid resistant blood mask and face shield protection, booties, anti prick nitrile gloves. This is for a patient in Venezuela and I need 5. Do you sell by bundles? The gowns come in a sterilized bundle. Thanks - Marie Rangel

Answer
Dear Ms. Rangel: Thank you for your inquiry. We offer the items you had noted, but not in a bundle you have described. We can provide you with the product, but you would have to put them together into a kit. Please advise.

Date Posted:
4/25/2016 7:37:54 AM

Question
Do you stock the Avant Gauze Sterile in Rayon/polyester, formed fabric sponges, 4x4, 6 ply?? And do you sell to private parties? I am not affiliated with a business. The current Avant product I've been using for years is no longer available in rayon/polyester. I cannot use the non-woven because of the lint problem. I hope that you can help me. Thank you.

Answer
Dear Ms. Steidl: Thank you for your inquiry. We do have avant gauze sponges in rayon/polyester 4x4, 6 ply. They are $59.37/ case of 600. Item NON256000. Please contact to us to place the order.

Date Posted:
4/22/2016 12:53:55 PM

Question
Could you give me a call to discuss this chair. Also, there should be a tray that can attach to the chair, I am interested in two of them, one for each side. I need a quote for total price with shipping. I have a few other questions. Thanks, Cindy

Answer
Afternoon Ms. Jamison: Thank you for your inquiry. One of our staff will be contacting you shortly.

Date Posted:
4/20/2016 2:01:57 PM

Question
Does this cart have shelves (I need 3) What are the interior dimensions (I need 32" x 18" x 34" (high)?

Answer
Jon: We'll send some alternate choices shortly.

Date Posted:
4/19/2016 4:39:38 PM

Question
I recently have tried 3 different pairs of compression stockings with bad luck. With each pair the top part goes behind my knees and cuts off circulation, so I cannot wear them. What is a good way to measure the correct size that I need

Answer
Good Morning Mr. Hawk: Please take a look at the following article about compression stockings. It may be useful with your selection process http://www.webmd.com/dvt/choose-compression-stockings

Date Posted:
4/17/2016 11:30:09 AM

Question
Hello, I am looking for some more information, quotes, and samples for fitted disposable sheets for stretchers and OR tables. We are an outpatient surgery center, looking for improvements. Thank you

Answer
Afternoon Lacy: We received a request from you ?I am looking for some more information, quotes, and samples for fitted disposable sheets for stretchers and OR tables. We are an outpatient surgery center, looking for improvements. ? There are several options we can offer to your facility with regard to disposable bedding, surgical and patient wear. Please feel free to contact me to discuss. I?ll look forward to hearing from you. Respectfully, Gary Gorodetsky www.MSEC.co direct/ international: 713.706.4480 x 104 toll free: 877.706.4480 x 104 fax: 713.706.4161 GSA Contract V797P-2194D

Date Posted:
4/13/2016 3:32:50 PM

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