Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I would like to know if it is possible to to pick up orders at facility.

Answer
Already spoke with customer

Date Posted:
1/20/2006 3:36:37 PM

Question
I AM LOOKING FOR CHAIR FOR OBESITY. THE WEIGHT OF PERSON IS ABOUT 260 KG (570 LBS). THE SEAT WIDTH MUST BE MIN 35".THANKS.

Answer

Dear Sirio:

The largest wheelchair that we carry is Super Ram Bariatric Wheelchair 30 in seat. Removable Arms and has a capacity of 340 kg.  The largest power lift chair we carry has the capacity of 230kg Comfort 28 in Tall Double Motor Lift Chair! That is all we offer at this time.

 

 

Date Posted:
1/20/2006 11:24:40 AM

Question
What is the criteria for choosing a bariatric bed/sleep surface and wheel chair for a patient?

Answer

We appreciate your inquiry.  In order to purchase any piece of bariatric equipment, it's vital to understand the following:

Heavy Duty Full Electric Bed
Dimensions
Bed end weight: 59 lbs.
Head frame weight: 55 lbs.
Foot frame height: 104 lbs.
Fabric height:  16" - 24"
Overall width: 42"
Overall length: 88"
Weight Capacity: 600 lbs.

48 in. Bariatric Full-Electric Hospital Bed
Dimensions
Bed end weight: 73 lbs.
Head frame weight: 162 lbs.
Foot frame height: 134 lbs.
Fabric height:  17" - 24"
Overall width: 48"
Overall length: 88"
Weight Capacity: 800 lbs.


54 in. Bariatric Full-Electric Hospital Bed
Dimensions
Bed end weight: 86 lbs.
Head frame weight: 178 lbs.
Foot frame height: 150 lbs.
Fabric height:  17" - 24"
Overall width: 54"
Overall length: 88"
Weight Capacity: 1000 lbs.

60 in. Bariatric Full-Electric Hospital Bed
Dimensions
Bed end weight: 42 lbs.
Head frame weight: 238 lbs.
Foot frame height: 219 lbs.
Fabric height:  17" - 24"
Overall width: 60"
Overall length: 88"
Weight Capacity: 1000 lbs.

For more specific information on how to size and fit a bariatric wheelchair for a patient, click the link below:


If you need further assistance or have any additional questions, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

Date Posted:
1/18/2006 8:47:36 PM

Question
Our practice is looking for an efficent table to do minor surgical procedures in our office. Such as lacerations (whole body), partial amputations, or workers compensation injuries. Please reply if you have any suggestive equipment that would be helpful in my search. Thank you for your time.

Answer

We appreciate your inquiry.  Although we currently do not have any used medical/surgical tables in stock, we do carry a wide variety of medical exam tables that are sure to meet your needs and fit your budget.  Below are a few product suggestions that might meet your request:

Crank Hydraulic Treatment Table
Features
Adjustable height hydraulic cylinders are built into each (4) corner steel leg.
"Hands Free" foot control activation.
Apron and shelf are almond laminate.
Black powder coated legs with levelers.
Available in 10 vinyl colors.
Also available in a left hand model.

Exam Table 5190
Features
Comfort Top (vacuum formed and seamless).
Easy glide comfort stirrups.
Upholstered removable leg rest.
Pelvic lift 7.5 degrees.
Pull-out SS non-slip step (7.75"H).
Paper roll holder.
Hospital grade outlet.
Plastic 9" x 9" drip pan.
2 storage doors.

H-Brace Treatment Table
Features
All steel, heavy duty construction.
Leveling glides.
Comfort Top - Fixed position (vacuum formed and seamless).

Hi-Line Medical Treatment Table
Features
Fully enclosed all laminate cabinet with (2) hinged doors and concealed, self closing Euro-hinges.
Laminate interiors with (1) adjustable shelf.
Black laminated plywood base.
Hausmann Space-Saver Tables meet your needs for a full size table in a compact space. When closed, tables are only 52" long. When open, they extend to a conventional 72".
Full width 20" long foot end folds down to reduce table length to 52".
Positive action locking device allows the foot end to be easily elevated into three positions: 55, 75 and 90 degree angles.
2" High-Density urethane foam top.
Resist-All vinyl upholstery finish.

MD3 Standard 27
Features
2" high density foam
21" Paper attachment and cutter guide
27" or 30" lengths available


If these don't fit your request, take a moment to evaluate our entire inventory.  If you need any assistance or have any questions, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

Date Posted:
1/18/2006 4:17:22 PM

Question
I had put the wrong account number on my VISA. The correct number is 4357270000193292. Thanks, Kim

Answer
We took care of this order and it has been processed.

Date Posted:
1/18/2006 12:38:42 PM

Question
Currently looking for Gravity Grips or anything that we can place on our X-Ray viewboxes that will hold the x-ray in place on the viewbox easily. Our current viewboxes are older, however we are trying not to replace them all - hopefully find these accessories somewhere. Thanks!

Answer

Thanks for your inquiry,

Unfortunately, we do not have anything like that in stock. I would try contacting the manufacturer of the x-ray boxes and see if they can help you. Good luck in your search! If you have any questions please call toll free at 877-706-4480

Respectfully,

Date Posted:
1/18/2006 10:32:50 AM

Question
I am trying to locate a replacement remote for an older Smith & Davis hospital bed. Any suggestions?

Answer

Dear Clayton:

We do not carry those products.  Please try contacting the following company http://www.edmond-wheelchair.com/bed_motor_rebuild.htm

 

Date Posted:
1/18/2006 3:47:21 AM

Question
dear sir/maddammy request about the laser for hair removal and tatoos with skin pigmentation removal in one part,,and what is the caost in each condition you provid me....thank you.....aydan

Answer
Mike is handling this.

Date Posted:
1/18/2006 2:51:33 AM

Question
At rehab they had a stand that resembled a dolly where from a seated position the patient placed his feet on the metal platform and held onto the bar at chest level and pulled himself up with his weight as counterbalance.

Answer

Dear Maureen,

We appreciate your inquiry but unfortunately we don't carry an item as you've described.  If you call your rehab center and get the exact name of the product or get the name of the manufacturer, you can give us that information and we may be able to locate the product for you.

Thank You,

Date Posted:
1/17/2006 9:36:21 PM

Question
I am looking for a mattress without a zippered cover for my father who has Alzheimer's. He tends to rip off the cover if they have a zipper. Does the Pressure Reduction Mattress TM25RVE or Foam Mattress TM20RVE have zippered covers?

Answer
Mike spoke with customer already

Date Posted:
1/17/2006 9:35:49 AM

Question
i have a pacesaver scout rf and when i turn it on it comes on and then when you push the throttle it beeps and the motors click once and then it goes off and the lightsw flash on and off what do i do w/o calling the "guy" come

Answer

Dear Brad:

We are unable to troubleshoot your pacemaker.  We would advise you to speak with your physician.

Date Posted:
1/16/2006 7:53:44 PM

Question
I need folding cane shorter than 33" and don't like the "T" shape handle. Can a folding cane be shortened? Other handles?

Answer

We do not carry canes without the "T" top. We do offer a folding cane that is adjustable in height from 33"-37". Folding Cane

 

Date Posted:
1/16/2006 4:11:05 PM

Question
Do you have a neck traction apparatus that consists of a neck brace that attaches to a cord then to a weight (a bag with water in it) to stretch the neck and relieve pressure on pinched nerves? It comes with the brace, a cord, some pulleys with hooks that attach to the ceiling and a bag that you put water in to get the amount required for the desired weight? I had one some time ago but have been unable to find one since. L. Fenton

Answer

We do carry a few items that specifically meet your requirements.  Please follow the links below to evaluate these items:

Deluxe Over-Door Traction Kit
This item features:
* Sturdy chrome-plated steel construction.
* Vinyl water bag is double-seated for durability; has 20 lbs. capacity marked in 2 lbs. increments .
* Include universal-sized heavy-duty head halter with metal support rings and Velcro closure. 
* Complete with vinyl weight bag, over-door clamp, pulley assembly, adjustable 12" spreader bar, 8" traction rope and "S"-hook.

Exo Overhead Traction Unit
This item features:
* Features 20 lbs. Water Weight Bag.
* Two inch nylon pulleys with polypropylene cord assure smooth, resistance-free action.
* Includes Diskard head halter, spreader bar, rope and instructions.

Neck Pro Over Door Cervical Traction Unit
This item features:
* Precision made compression spring and unique ratcheting device deliver a more precise amount of cervical traction tension.
* Each click of the ratchet signals a 1lb (0.5 kg) increase in the tension being applied, which allows patients to monitor and track their settings, thus providing a positive outcome.

Traction Set
This item features:
* Over-the-door style.
* 20 lb heat-sealed latex water bag.
* Velcro head halter.

We have a wide range of Traction Therapy equipment to choose from.  If you have any further questions or need additonal assistance, please call our customer service department toll-free at 1-877-706-4480.

Thank you,

Date Posted:
1/16/2006 3:23:36 PM

Question
I am looking for a medical unloader brace from my husbands right knee. Is this something you sell?

Answer

Thanks for the inquiry,

We do carry a brace that may suit your husbands needs. The item number is 101rcpmm. Please see the link below.If you have any questions please call toll free at 877-706-4480.

Action Knee Brace - long

Respectfully,

Date Posted:
1/16/2006 9:25:34 AM

Question
I'm looking for a power operated foot/leg exerciser.I saw one at the Abilities Expo in California about two months ago. It was priced at about $2,000. Looking for one much less costly. It has to be power operated, where the machine does the work, as the person just has her feet straped to the pedals. The person would sit in a chair with the machine on the floor.Thanks in advance.Barbara

Answer

Dear Barbara,

We appreciate your inquiry.  We have pedal exercisers in our inventory.  Please refer to the equipment links below to evaluate if the products meet your needs:

Deluxe Peddler Exerciser

Pedlar Light Workout Exerciser

Standard Aerobic Pedal Exerciser

Standard Peddler Exerciser

The Pedlar - Aerobic Exerciser

If you need further assistance or have any additional questions, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

Date Posted:
1/15/2006 9:07:10 PM

Question
I am currently researching to buy a bariatric electric bed for my husband who weighs 500lbs. Are there sheets for these beds?

Answer

Thanks for your inquiry,

Our bariatric beds are 42" wide which a king size standard sheet from the department store should fit.If you have any additional questions please call toll free at 877-706-4480

Respectfully,

Date Posted:
1/14/2006 5:32:49 PM

Question
dear mse company sorry about all these questions but two more questions and thats it do you guys take used hospital beds im trying to sale my old hospital bed I payed $955.00 its year old if you guys do can of delivery guy pick up my old hospital whan he delivers my new one from you guys can you guys call me and let me know thank you guys so much from monty benton

Answer

Dear Mr. Benton:

Unfortunately, we do not have a need for a used hospital bed at this stage. You can donate to the Salvation Army or similar organization or contact a medical equipment dealer in your area.  Used beds are bulky and are costly to shipped assembled. Please let us know if you have any other questions. 877-706-4480 toll free.

Date Posted:
1/14/2006 12:47:59 PM

Question
My husband is a Respiratory Thearapist and is having a difficult time finding a "tall" or long scrub top. He would like to get some tops in prints, such as a Hawaiian print, or other unordinary print. Also, he's looking for a tall cargo scrub pant with a drawstring waist. Inseam 36" Do you know where we could find these? Thanks.

Answer

Dear Lauri,

Thank you for your inquiry.  We do carry cargo scrub pants that will fit your husband's size.  For detailed product information, click the link below:

AngelStat Unisex Cargo Pocket Scrub Pants, Length Extra-Long (36 in inseams), S-XL

Item #: LXN476MD

If you have any further questions or need additional assistance, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

Date Posted:
1/14/2006 12:22:05 AM

Question
Lately I have been having glucose swings. I was wondering if the Diabetic Pump is better at stablizing glucose levels. Is it more sanitary and effective? Since I routinely go to the gym, does it interfere with a weight lifting program? Does a pump make managing diabetes easier?Thank you for taking the time to answer my questions. I am trying my best to control this horrible disease.

Answer

Dear Sam,

We appreciate your inquiry.  Please follow the link below for information on:

Insulin Dispensing Equipment

Diabetic pumps are safe, sanitary, and effective.  For the athlete, they are an efficient way to manage diabetes.  However, it is highly advisable that you seek the advice of your physician or diabetic specialist to consider the best options for your individual case.

Respectfully,

Date Posted:
1/13/2006 2:29:57 AM

Question
I am the props master for Ohio University's production of "Cider House Rules" we are currently searching for old non functional Surgical Lights, Operating tables, Stands, Etc, to use in our production. The items do not need to be good or useable they just need to be seen on stage. Who could I contact for such items?

Answer

Dear Jeffrey,

We appreciate your inquiry.  Our best advice for you is to contact a local medical equipment retailer either via the yellow pages or searching the internet.

Good luck with your search,

Date Posted:
1/12/2006 9:51:05 PM

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