Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Povidone/lodine Scrub BrushDear Sirs:We are one of the leader in the distribution of material medical surgcial and in this labour we have more of 40 years, so please to inform us if you can sell us Povidone/Iodine Scrub Brush, so please to confirm us if you can send us a quotation and samples.For your reference our address is:Agencia Matamoros2Calle, 10-11 Ave, S.O.# 75, Barrio El Benque, San Pedro Sula, Honduras, C.A.Tel: (504) 553-37-20 and 552-33-29Fax: 504-552-6094E-mail;smenjivar@agenciamatamoros.comWe hope your soon answer.Best Regards,Sandra L. MenjivarAgencia Matamoros,S.de R.L.

Answer
emailed

Date Posted:
6/14/2008 1:23:36 PM

Question
I would like to find a source to purchase Prader orchidometers, please advise

Answer

Dear Brenda:

These products do not appear to be available for OTC sales in North America.

Date Posted:
6/13/2008 10:43:34 PM

Question
I just purchased a rollator to use for my mother who has difficulty walking distances. The instructions said it is not to be used to push someone. She weighs 145 pounds and the maximum weight is 250 pounds. Would it be safe to push her on straight floors such as in a store and parking lot?If not, I will need to return to the store where I puchased the rollator.Thank you.

Answer

Rollators are not designed to push people around.  Their intended use is to provide individual support while walking or sitting.  We would recommend keeping the rollator for those times when your mother is able to cover short distances on her own.  When you need to assist your mother, we would recommend a Travel & Transport Wheelchairs.  These chairs are light and can be quickly folded for easy transportation.

Date Posted:
6/13/2008 9:53:59 PM

Question
Need to know if one of your hospital beds are covered by Medicare. We also have a private medical policy that includes rental/purchase of medical equipment. We now have an Rx from the doctor to purchase one for a dementia patient.

Answer

Dear Dick:

We will be happy to provide you with a medicare claim code, but our company does not accept medicare coverage.

Date Posted:
6/13/2008 2:32:04 PM

Question
We need a quote for 10 pieces of iPex Y141-251 Complete Pack (NSK).Do you carry this product?Thank you.Webtrade Enterprises CorpPaulo Lima

Answer
http://www.brasselerusamedical.com/

Date Posted:
6/13/2008 9:51:04 AM

Question
I was wondering if I could get a quote for the access High Low Exam Table. Item# 0006BWR It is for a military facility. The quote needs to be good through September if possible. Thank you very much!!!

Answer

Hi Nicole:

We will be happy to put together a quote for you.  Our prices are typically good for 90 days.  Could you provide us with your shipping address and let us know if you need dock-to-dock or inside with lift gate delivery.

Date Posted:
6/12/2008 1:05:58 PM

Question
what is the price of your epilight

Answer

Dear Allan:

At this stage, we are in the process of rebuilding the Epilight we currently have available.  Estimated time to completions is 4-6 weeks.  The issues with these older models is finding the replacement parts to rebuild and then later to service the unit. 

However, if you are interested in a similar, but newer and more advanced model, we do have 2002 Lumenis Vasculight SR.  The unit has the following accessories:

Please let us know if you have any interest in this model.  You can call us at 877-706-4480 x 104.

Date Posted:
6/12/2008 11:37:49 AM

Question
do you sell hand sanitisor/desinfectant and soap dispensers we always use in tattoo shops and ofcourse hospitals?

Answer

Dear Pasquale:

We do offer soap dispensers for hospital applications.  If you could tell us the quantity you are intersted in purchasing and the destination for the products, we will be happy to provide you with a formal quote.

Date Posted:
6/12/2008 6:05:11 AM

Question
do you carry original Nellcor probes MAX-A, MAX-I,MAX-P, MAX-N, DS100A.

Answer

We do offer the original Nellcor finger sensors: 

Date Posted:
6/12/2008 3:45:21 AM

Question
need to know more about the following items.... dead tube pour off tubetkstc

Answer

Dear Todd:

We are not familiar with this item.  If you can provide a description or an image, we maybe able to narrow down the options.

Date Posted:
6/11/2008 10:33:36 PM

Question
Hi we are a company whom distribute products for high theraphys we are interested to know if you can help us to find catheter for neonatology with Y shape the seize is 2.5 3.0 3.5 and tube or catheter for windpipePlease if you have it call us also to the movil phone+ 57 316 5294259

Answer

Dear Alexander:

Thank you for your inquiry.  Unfortunately, we do not offer these products.

Date Posted:
6/11/2008 11:16:27 AM

Question
Do you carry the following 2 SECA Scales: The SECA Medical 767 Physican Scale and SECA Medical 374 Digital Baby Scale? Also do you accept Purchase Orders from UCLA, would you know if your contracted with them?Thank you,

Answer
gg

Date Posted:
6/10/2008 5:52:04 PM

Question
What to take that is safe for post nasel drip when your on high blood pressure meds.

Answer

Laurine:

Thank you for your inquiry. We would suggest that you direct your question to a respiratory specialist or a physician.  The appropriate response would have to be based on your individual condition and the meds your are taking. 

Date Posted:
6/10/2008 4:03:34 PM

Question
Item # 0032PBMEDQ Blood pressure monitor ordered 9:26 AM 6/9/08 and have not received confirmation e-mail. Thank you

Answer

Dear Robert:

Your order has been processed this morning.  Your confirmation number is 118045.  An order confirmation email has been resent to you as well. Estimated time for delivery is 4-5 business days.  Thank you for your business.

Date Posted:
6/10/2008 11:58:37 AM

Question
Hello.I am an hematologist. I am looking for a used/new microscope, I examine blood and bone marrow smears and lymph node biopsies. I usually use 10 40 and 100 objectives. I am also interested in taking pictures from the microscope and/or connecting the image to a computer (not a must). Do you have something available? 

Answer

Below are the links to our current selection of microscopes:

Lab Microscopes

These particular units do not have the photo taking options.  That functionality is available with some surgical microscopes models: 

Surgical Binocular Microscopes

Date Posted:
6/9/2008 12:14:15 PM

Question
Hello,Will you give me a trade in value with a Fold 'n Go mobility scooter in order to purchase this Powerful Porter scooter? Do you have in-house financing and what is your best APR? I have good/excellent credit score.How do you ship this; I'm completely housebound and no longer drive a car?Can this Power Porter be driven off road (on sidewalks) and does it require a driver's licence and auto insurance?What then is your best price for same?Thank you for your kind attention.

Answer

Dear MJ:

Thank you for your inquiry.  Unfortunately, we do not offer trade-ins or credit lines for individuals.  You may wish to talk to a local durable medical equipment dealer.  Look them up in the local yellow pages.  Good luck.

Date Posted:
6/8/2008 11:58:28 AM

Question
We are looking for a lift recliner for my mother-in-law. We live out of town so I am doing my research at home. She lives in Houston. She does not want a bulky chair, in fact she wants it fairly narrow. I saw the Slimline on your site. Please tell me if there is a warranty and what it is.

Answer

All products including lift chairs are delivered to your door. 

  • Lifetime Warranty, Chair Frame, Lift Frame, Recline Mechanism:  Yes
  • Warranty on Electrical Parts: 1 year
  • Warranty on Mechanical Labor: 6 mos.
  • Warranty on Electrical Labor: 6 mos.
  • At this stage we do not accept. Medicare coverage.

    Date Posted:
    6/7/2008 10:35:04 PM

    Question
    I was wondering what is the noise level of the air pump of the true low air loss mattress system.

    Answer

    Unfortunately, we do not have technical specification with regard to the decibel level generated by these low air pressure mattresses.  However, these pumps are designed for critical care applications and are located beneath the bed, thus further reducing any potential noises.

     

    Date Posted:
    6/6/2008 8:36:09 PM

    Question
    I HAVE SEND THE ORDER BY EMAIL BUT I HAVE TURNKEY HOSPITAL PROJECT 100 BED IF I SEND TO U CAN U GIVE ME OFEER IF U OK PLEASE SEND TO ME UR FULL ADDRESS TO I WILL SEND BY DHLREGARDS A.MATAR

    Answer
    MSEC, 6420 Richmond Avenue, Suite 233, Houston, Texas 77057, USA

    Date Posted:
    6/5/2008 12:44:40 PM

    Question
    LOOKING FOR PORTABLE UNIT WITH HIGHEST DPI AND SMALLEST PARTICLE SIZE. PLS SEND OPTIONS.

    Answer

    After consulting with our product support, the recommended nebulizer is our Portable Compressor Nebulizer System

    Date Posted:
    6/4/2008 1:19:12 PM

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