Ask The Pros:

Question
Is height of the bed adjustable?

Answer

 Dear Dr. Winter:

Height adjustable beds fall into Hi Low Hospital Beds category. This particular model is not height adjustable. 

Date Posted:
11/15/2009 5:07:29 PM

Question
Is there a pediatric/youth bed that will allow for a trendelenburg/reverse trendelenburg position? The child needs to have his head elevated and has very limited trunk lateral flexion or forward flexion.

Answer

Followed up w/ customer regarding options.

Date Posted:
11/14/2009 8:22:10 PM

Question
want to make sure its waterproof chronic ill child with large incontience

Answer

Dear Mary,

Thank you for the inquiry. The cover is made of a very high water resistant cover. The cover is made from 8.5 oz green Masongard. 

Respectfully,

MSEC

Date Posted:
11/14/2009 9:20:56 AM

Question
I need two or three replacement lampsplease Could you tell me Who mach cost send it to Argentina Thanks

Answer

Dear Adrian,

Thank you for the inquiry.  To send 3 replacment lamps to Argentina would cost $35.49. 

Respectfully,

MSEC

Date Posted:
11/14/2009 8:20:09 AM

Question
What is the amount of pressure compression of these stockings? How are these different from the other brands--like the standard Kendall teds?

Answer

These Anti-Embolism Stockings all have the compression of 16-18 mm Hg.

The main difference is simply the manufacturer, this item compares to:

Jobst: 111406
Nylon Kendall: 7115
Cotton Kendall: 6133
Carolon: 521CAP
Cardinal Health: 23640-140
Zimmer: 2040-08
Albahealth: 453-02

Date Posted:
11/13/2009 11:22:23 PM

Question
triple gatch manual hospital bed: Anyone have instructions on how to disengage the latch on the inferior aspect of the bed so as to raise the entire top portion of the bed in reverse Trendelenberg? Left crank raises top of bed, middle raises the entire bed and left side in the desired potsition... Thanks.

Answer

Sent customer info BES 11/16

Date Posted:
11/13/2009 10:56:46 PM

Question
can this stand hold sonosite micromaxx portable machine which weighs 5-7 lbs?

Answer

 Dear Lauren:

What are the base dimensions of sonosite micromaxx portable machine?

Date Posted:
11/13/2009 3:42:16 PM

Question
I'm looking for a wrap for an elbow/arm to maintain warmth without a heating pack; something almost like a blanket, but including something that would hold the wrap on securely to be used in a 3T MRI scanner, thus NO metal clasps. Would this product do the job considering the material?

Answer

This item has no metal clasps on it, so it should be suitable for use in an MRI, however it may not provide utmost comfort.

If you're simply needing something for maintaining warmth of the elbow, we may suggest a heel/elbow protector.

Date Posted:
11/13/2009 1:28:05 PM

Question
Is this item prefolded? Also, just to verify, this item is used for after a shower or bath?

Answer
11/13/2009 10:51:03 AM
 

Date Posted:
11/13/2009 9:48:33 AM

Question
Looking for plumbing and electrical requiremtns for this piece of equipment. More detailed specifications would be helpful too.Thanks!Kate

Answer

Emailed Customer info BES

Date Posted:
11/13/2009 8:28:07 AM

Question
I NEED A BACKREST LIKE THIS THAT WILL PROVIDE SUPPORT FOR LOWER BACK AND NECK. DO YOU HAVE A COMBO BACK REST?

Answer

Highback Backrest comes with an extended head and neck section provides added support, protection and comfort and also includes a patented, removable and adjustable lumbar pad/headrest that provides additional support for the lower back and cervical areas.

Date Posted:
11/12/2009 4:04:27 PM

Question
IS THE SAFETH GLASS PART ANSI COMPLIANT?

Answer

Unfortunately, this mask is not ANSI compliant.

Date Posted:
11/12/2009 1:52:09 PM

Question
I am iquiring information to see if your company accept medicare. Please contact me back as soon as possible.Thank YouNancy Lindsey

Answer

 Dear Ms. Lindsey:

We do not accept Medicare coverage.

Date Posted:
11/12/2009 10:55:50 AM

Question
Can you buy replacement mouth pieces and what is the cost?

Answer

Unfortunately, there are no replacement mouth pieces for this unit.

Date Posted:
11/12/2009 9:46:47 AM

Question
Thanks for your prompt reply pls if you can confirm the delivery is requested up to KUWAIT & what will be the exact lead time And pls advise the mode of payment can we send you TT if so pls furnish your banking details Regards

Answer
11/11/2009 5:16:53 PM
 

Date Posted:
11/11/2009 5:07:21 PM

Question
Please send me the overall dimensions of the ziehm exposcop 7000, both the C-arm and other equipment.Thank you

Answer

Thank you for your inquiry. We no longer have this unit available in our stock. Therefore, unable to get the dimensions. However, the base is 37in X 28in X 66in.

MSEC

Date Posted:
11/11/2009 4:35:37 PM

Question
Pls if you can advice the price for qty 2 ea delivery up yo kuwait will be greatful This is our second request but we still have no updates from your side Pls do the needful Thanking you

Answer

Dear Sanjay,

Thank you for the inquiry.  The total will be $238.80, shipping would be $195.36 via US MAIL.

Respectfully,

MSEC

Date Posted:
11/11/2009 3:14:02 PM

Question
ho do i use the transferboard for someone who is unable to stand, TO SAY FROM THE WHEELCHAIR TO THE CAR?

Answer
 In  order to transfer from wheelchair to bed, commode or car seat, you need a wheelchair with removable side arms.  Once a sidearm is removed, and wheels are locked, one end of the transfer board is slid beneath the person and the other end is layed across the commode, for example.  The individual is then assisted in sliding along the transfer board from wheelchair to commode. Once in the position on the commode the board is pulled out from beneath the person.  Hope this helps.

Date Posted:
11/10/2009 11:16:11 PM

Question
Does your ultrasound machine accept 220 Volts at 50 Hertzfor HK use ? Can it be used with a voltage converter ?How long does it take for shipment to HK ?Can I get an ultrasound machine if I am not a professional medical practitioner ?

Answer
 Most of our ultrasound units can be set to 220/50.  Airfreight to Hong Kong will take 5-7 days with allowance for customs.  Payments for all international orders, must be made in advance via bank wire transfer.  Please let us know which units/ functionalities maybe of interest to you and we will be happy to put together a quote. 

Date Posted:
11/10/2009 4:35:37 PM

Question
I am from Brazil and I will be in NY soon. Is there a MSEC store in NY?

Answer

 Dear Mr. Martins:

We are an online store.  We do ship anywhere in the world.

Date Posted:
11/10/2009 1:10:31 PM