Ask The Pros:

Question
My order inv.no.118787 included 2 of these forceps. Your web site lists them as being in stock. My order arrived today without the forceps. Do not charge my Credit Card for them if you plan to charge me shipping for them. Cancel the order for them and credit my account or send them gratis. BA

Answer

Dear Mr. Altenburg:

Thank you for your purchase.  This was a split order coming from two different warehouses.  The forceps should be arriving shortly in a separate package.  We will provide you with the shipping information on Friday.  We appreciate your patience. 

Date Posted:
4/26/2012 10:02:46 PM

Question
Do you repair medical exam tables? In LA?

Answer

Dear Noshin:

Thank you for your inquiry.  We do not repair medical tables.  If you know the name of the manufacturer, you may wish to contact them directly for a list of certified repair technicains in your area. 

Date Posted:
4/26/2012 9:30:16 PM

Question
what is the sizing on this item Specifically, what is the sizing on the chest and waist area?

Answer
Thank you for contacting MSEC! The size for this is 69in all the way around for the chest & waist area. Please contact us if you may require additional information.

Date Posted:
4/26/2012 6:56:43 PM

Question
I am the Nursing Lab supervisor at our small college and I am looking for a training kit that would include different sizes and styles of trach tubes. Do you offer any such kit

Answer
Unfortunately, at this time, we do not have such a kit that includes multiple sizes and styles of trach tubes.  We sell them individually.  If there is anything else we can assist you with, please let us know.

Date Posted:
4/26/2012 11:18:46 AM

Question
Hello, Two questions for you. First is there any way to get the front two doors to hinge back flush with the side of the workstation or have them slide back into the workstation Secondly, are the shelves on the inside adjustable? I need to be able to fit two monitors.Thank you for your time.

Answer

Only the printer shelf is adjustable.  These cabinets are not modifiable.  The cart is made for storage of one monitor on the monitor shelf, a PC tower on the underside, a keyboard and printer.  Unfortunately, we do not carry any carts that are suggested for storage of multiple monitors.

Date Posted:
4/26/2012 10:54:21 AM

Question
I have seen this cart on other websites and it has the option of a key lock for the drawers instead of the turn latch. Do you offer that option If so, I need a quote for an order of 5 carts.

Answer
Thank you for your inquiry. Yes, we do have them available in the key lock verison as well. Could you provide me with your shipping zip code? Once received, I will be able to provide a formal quote including shipping charges.

Date Posted:
4/26/2012 10:05:40 AM

Question
please supply a quote for a cart with the following specs. following features and accessories: - Lightweight construction for easy maneuverability - Manufactured out of corrosion and stain-free material - Easy to clean - Wide wheel base for stability of the cart - Security lock mechanism to unlock all storage areas - CPR board - Defibrillator tray, swivel type - Removable drawers for cleaning - Drawer combination to include a top storage recessed area, 2 small drawers and 1 large drawer, or equivalent - Drawers to be fitted with dividers and/or multi-purpose trays - Bins for IV bags - Wire shelf - IV pole and holder - Oxygen cylinder “F†type with O2 flowmeter and regulator, and cylinder holder - Protective bumpers - Electric socket fitted to the cart - Identification labels for bins, dividers and drawers to be provided - Security seals / locks to be provided

Answer
We have a cart that may suit your needs.  A quote with detailed product information will be e-mailed to you.

Date Posted:
4/26/2012 1:07:49 AM

Question
Part nomber,how to oder.

Answer
Please advise if you have a certain brand reference number that you could provide.  We would then be able to confirm that we carry the item you are looking for.  If you are not specific to a brand but have the size required, we will also be able to check if we carry the item this way.

Date Posted:
4/25/2012 9:52:22 PM

Question
I would like to get a cervical collar and wanted to know if can get regular shipping fees instead of paying $9 just to ship. Thanks,

Answer
These items ship by FedEx or UPS, so $9.29 is the standard shipping fee on all orders.

Date Posted:
4/25/2012 8:58:54 PM

Question
I am an osteopathy in Australia, and I''m interested in purchasing the portable ultrasound for personal use. I notice that you require a prescription prior to purchase for this product. I have two questions, 1 do you ship to Australia? 2 as an osteopath, do you still require me to provide you with a prescription?

Answer
Thank you for your inquiry. If you are a Osteopathy we don't require you to have a RX and yes, we do ship to Australia. The shipping address must match to a clinic or office building.

Date Posted:
4/25/2012 7:44:59 PM

Question
Does the double ankle motion enhancement system help with plantar fasciitis Does it help to stretch the fasicia?

Answer

Unfortunately, this item is no longer available for purchase.  It was noted to be beneficial for plantar fasciitis.  I have attached a link below to a manufacturer of this item who would be able to assist you in your purchase or request for additional information:

http://prostretch.com/

Date Posted:
4/24/2012 7:43:15 PM

Question
If I were to order this chair, how long until it arrives

Answer
This item ships from our PA warehouse in 5-7 business days from the time of order placement.  Transit time to your location will be as little as 2 or as great as 6 business days.

Date Posted:
4/24/2012 3:30:10 PM

Question
Looking at this kit, are the individual kits in poly cases or metal

Answer

Dear Ms. Pope:

Thank you for your inquiry.  The kits are in a metal box.  Please let us know if we could be of further service. 

Date Posted:
4/24/2012 1:51:01 PM

Question
what is the function of kelly forcep

Answer

Dear Pooja:

Hemostatic forceps is an instrument for grasping blood vessels to control hemorrhage.

Date Posted:
4/24/2012 7:55:06 AM

Question
does the price include free engraving?

Answer

Dear Ms. Fitzpatrick:

Thank you for your inquiry.  Unfortunately, we do not offer engraving at this time.  Please let us know if we could be of further service. 

Date Posted:
4/23/2012 7:51:42 PM

Question
what device do you recommend I have poor posture and no curve in my neck and im developing a hump at the ball of the beginning of my spine, i am 27 years old and 59

Answer
This support along with our Deluxe 4-Way Clavicle Brace are the best selling for posture supports we carry.

Date Posted:
4/23/2012 7:12:03 PM

Question
What is polyfilm Are these latex free? Are these hypoallergenic?

Answer

Polyfilm is a polyethylene film which is a plastic polymer of ethylene used chiefly for containers, electrical insulation, and packaging. It is latex free, it's not hypoallergenic. Please contact us if you require additional information.

Date Posted:
4/23/2012 6:30:38 AM

Question
What is air laid bonded cellulose. is it considered hypoallergenic or do you have some latex free and hypoallergenic?

Answer
Thank you for your inquiry. Air laid bonded cellulose is a nonwoven fabric, very bulky,  porous and soft. It has good water absorption properties and is much stronger compared with normal tissue. It is not hypoallergenic. Please contact us if you may require additional information.

Date Posted:
4/23/2012 6:23:01 AM

Question
Please send me the information about the quality and composition of radiation protection gloves.Wants a telephonically assistance of a technical person.

Answer

Dear Navneet:

Thank you for your inquiry. It may be best if you contact the manufacturer regarding your request http://www.barriertechnologies.com/.

Date Posted:
4/23/2012 1:18:13 AM

Question
My husband can walk quite well but has poor balance, sometimes ending up on the floor. If seated in this chair, could he stand and walk in itCould I see some customer reviews of this product?

Answer

Thank you for your inquiry. Your husband will be able to stand and walk in the ultimate walker. I will attach the reviews for the Ultimate Walker in a separate email.

 I will also like to suggest an alternative option, the 2-Button Lift Walker w/ Assist Bars it is designed for individuals who need assistance with sitting or standing on their own. Please click here to view the features and pictures for this product. Please contact us if you require additional information.

Date Posted:
4/22/2012 2:38:33 PM