Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
My daughter has a Pulmo aide devilbiss compact compressor and it isn't misting when I turn it on. Do you know what could be causing this?

Answer

Dear Kristina,

Thank you for the inquiry. Please contact the following company in answer to your question:

Tyler Tool Co., Inc.
80 Hwy 48 West
P.O. Box 272
Tylertown, MS 39667

1-800-222-8404
Fax: 1-601-876-3490
tylertoolcs@bellsouth

 

Respectfully,

MSEC

Date Posted:
3/9/2007 10:05:13 PM

Question
I have a 590 concentrator that was tested at about 34%. Can this be repaired at a reasonable cost? If so, who can do it?

Answer

Dear Johnny,

Thank you for the inquiry, however we do not service concentrators.  Please call Advantage Medical at 1-888-492-4049.

Respectfully,

MSEC

Date Posted:
3/9/2007 7:45:36 PM

Question
Dear Sir,I am interested in your oxigen concentrador IRC501S02 and would like to know:1-What´s the weigth of the equipment.2-Does it come in container that can dispatch in airplanes?3- It is a dual voltage equipment?4-Does it come with any accessories?5- As a physician I would have any discount?Yours sincerelyGustavo Velloso MD,PhD

Answer

Dear Gustavo Velloso,

Thank you for the inquiry, however we are not able to ship oxygen concentrators to the country of Brazil.  I apologize for any inconvenience.

Respectfully,

MSEC

Date Posted:
3/9/2007 5:13:57 PM

Question
Where I can send to repairs my Nellcor n20 oximeter?I live in México and I work in a equine hospitalThanksMVZ ELena Guijarro

Answer

Dear Elena Guijarro,

Thank you for the inquiry.  Try contacting Medical Concepts at 850-638-5430, his name is Doug. He speaks English only.

Respectfully,

MSEC

Date Posted:
3/9/2007 3:51:50 PM

Question
exactly what is klenzalac?and what is the price

Answer
Product Name:
KLENZALAC

Product Description:
In response to a number of nurses and docs who loved our product, but wished for a way to irrigate without having to remove the ZEROWET SPLASHIELD from the syringe to refill (although it is faster and easier than a catheter), we recently introduced our new high-speed, high-volume wound care product, KLENZALAC, the ultimate wound irrigation system.

Designed specifically for large, complex, or contaminated wounds, crush injuries, animal bites, industrial injuries, and old or infection-prone wounds, KLENZALAC allows rapid, high-volume irrigation, without ever having to remove the ZEROWET SPLASHIELD! In fact, it will deliver 250 cc's at 8-12 psi in under 90 seconds! It's even packaged in it's own 800 cc basin. And there's no six-foot long tube, leashing you to an entire bag of IV saline. KLENZALAC is already saving time and encouraging better irrigation of these time-consuming wounds for your colleagues all across the country. Find out why. Please contact:  Nurses.com for pricing information

Respectfully,

MSEC

Date Posted:
3/9/2007 12:54:20 PM

Question
I have very recently cut myself on the inside of my inner labia, and urination is excruciating, even with pain killers my doctor gave me. I was wondering if there was some sort of tube that might be available somewhere that I could use to direct my urine away from this area. Or anything that I could perhaps insert into my urethreal opening to avoid urine touching this area. It is too large to cover, and I would greatly appretiate any help you can give. Thanks!!

Answer
What you are referring to is called a catheter.  But you would need to have a doctor's prescription or at the very least a recommendation, since there are many catheters on the market today.

Date Posted:
3/8/2007 12:30:51 AM

Question
Multiple Sclerosis patients have a hard time with the heat in the summer. Is there a hand-held battery operated AC or cooling device available for unavoidable trips during the summer heat?

Answer

Dear Mr. Michaels,

Thank you for the inquiry, however we do not carry this product.  The following website does:

http://www.safetycentral.com/batopfanspra.html

Respectfully,

MSEC

Date Posted:
3/5/2007 3:54:30 PM

Question
I am looking for surgical instruments for open shoulder surgery (Kolbel glenoid retractor, Bankart retractor, Fukuda retractor, soft tissues retractor).I am in Tehran(Iran).How can i buy them? Thank you

Answer

Dear Nakhaei,

Thank you for the inquiry.  We have alot of surgical instruments, please visit our website www.msecompany.net and perform a product search of surgical instruments. We can shipped internationally.

Respectfully,

MSEC

Date Posted:
3/4/2007 3:01:54 AM

Question
Need recent enough model that blades are still available

Answer
i called customer CC

Date Posted:
3/2/2007 1:42:20 PM

Question
Hi!I am checking the price of INRatio PT and INR Monitoring System Item #: Z400001T-PMDI apriceate if you could tell me the price of the strips for that machin.How many strips in each box?Thanks Dalia.

Answer

Dear Dalia,

Thank you for the inquiry.  The INRatio Test Strips come in a box of 48.  The item number to reference is P-T100139Z and the price is $305.64 plus shipping (about 8 dollars). The unit itself comes with a Professional User's Guide, Quick Refrence Guide, Power Supply, 50 Lancets and Training Video.  Let me know if you need a quote for both items, my email is christina@msecompany.net

Respectfully,

Christina Contreras

 

Date Posted:
3/2/2007 4:41:41 AM

Question
Are disposible gowns billable?? If so, what codes?

Answer

Dear Ian,

Thank your for the inquiry.  Please indicate the item number you are interested in.  I also need to know what you mean by billable.  Are you talking about Medicare, Medicaid or Insurance? Please advise.  Please send your correspondence to christina@msecompany.net

Respectfully,

MSEC

Date Posted:
3/1/2007 5:41:04 PM

Question
Hello I am looking for a dummy with a g tube so we can use it for are medical assistant classes at work if you know where I can get one or if you know of anyone that would donate one please contact me.

Answer

Dear Tina,

Thank you for the inquiry, however we do not distribute this product. Trying visiting the following website:

www.emssafety.com

 

Date Posted:
2/26/2007 3:19:14 PM

Question
My husband is searching for a cpap machine and equipment and we are finding them to be very high. Our insurance will not pay for the machine and we can not afford to buy what we have seen. We were wondering what you offer or rent or even a suggestion.

Answer

Dear Carol,

Thank you for the inquiry.  We do not rent the cpap machines.  We do sell the tubing and carrying case. Take a look at the following website for assistance on your search:

http://www.cpap.com/

Respectfully,

MSEC

Date Posted:
2/26/2007 2:23:41 PM

Question
I would like to have some info on the insulin infusion pumps used for diabetic patients while going through any type of surgery.Could you also please give me contact details and information on the suppliers of this product in the UK.Thank you

Answer

Dear Muhammad,

Thank you for the inquiry.  Trying visiting the following website http://www.leicestershirediabetes.org.uk for more information. If you see pumps on our website (www.msecompany.net) we do ship to the United Kingdom. Please contact our sales department for shipping quotes.

Respectfully,

MSEC

Date Posted:
2/25/2007 3:08:55 PM

Question
Dear Sirs,My brother was in a severe car accident and is currently on bed rest for 5 weeks. The mattress he had at the hospital was wonderful, as it formed to his body when he moved. However, he was recently moved to a Nursing Home and the mattresses there are terrible.Do you carry a mattress that will confirm with his pressure points as he moves the bed from a 45o angle to flat?Please advise,Thank you,Patricia M. Forte

Answer

Dear Patricia,

Thank you for the inquiry. Please visit this website:

http://www.medical-supplies-equipment-company.com/product/ppf/id/12630/new_prod_full.asp

Respectfully,

MSEC

Date Posted:
2/23/2007 8:26:20 AM

Question
dear sir madami am looking to buy ceramic furnice thanks

Answer

Dear Ibrahim,

Thank you for the inquiry, however we do not sell furnances. Try this webiste: http://www.usedfurnaces.com/

 

Respectfully,

MSEC

Date Posted:
2/22/2007 7:16:35 AM

Question
I looking for stretcher trolley type for patient to brought in hyperbaric chamber treatment. The stretcher must be for compatable for hyperbaric usage. i.e all components & materials used either resistent or fire retardant

Answer

Dear Paul,

Thank you for the inquiry, however we do sell this type of stretcher. You might want to contact www.ferno.com or www.stryker.com

Respectfully,

MSEC

Date Posted:
2/22/2007 7:14:10 AM

Question
I am looking at the anesthesia carts....are they MRI safe? Who is the manufacturer of them?

Answer

Dear Wanda,

We have many anesthesia carts that are MRI safe.  If you would like a quote prepared, please email christina@msecompany.net. She can prepare a quote, send pictures and pricing for shipping.

Respectfully,

MSEC

Date Posted:
2/21/2007 3:57:42 PM

Question
Hi. I am looking at purchasing one of your crash carts. I was also wondering if the breakaway tabs can be purchased seperately and do each individual key have a number on them? The ones that we presently have in this facility do not have a number. I know that they exist b/c I have used the ones that have a number on the back at a different facility.

Answer

Dear Karen,

Thank you for the inquiry. All of our crash carts have the option of purchasing the breakaway tabs separately.  Our keys also have numbers on them.

Respectfully,

MSEC

Date Posted:
2/20/2007 11:08:04 AM

Question
I have a customer who is looking for small narcotics cabinets that can be controlled by an external card reader system, is there anything out there?

Answer

Dear Curtice,

 Thank you for the inquiry, however we do have distribute any narcotics cabinets that have obtain the specifications you are needing. We apologize for any inconvenience. 

Respectfully,

MSEC

Date Posted:
2/19/2007 2:53:22 PM

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