Ask The Pros:

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Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question

Diagnosed with shoulder impingement both arms. Looking for a syudy medical grade pully to improve range of motion multiple directional capability. Looking for a grooved pulley wheel so as bands are not subjected to excessive wear and will last. Please provide more specs.

Answer

Hello, Patricia. 

Item number 734IMDMM, is currently in stock and can be shipped out the following business day. 

The Exercise Pulley set comes with basic traction hardware that fits over your door. Uses two hand grip suspened on two metal pulleys. Sold by the each.  Hope this imformation is helpful. If you have any further questions, feel free to reach out to me.  Liz@msec.co

 

Best Regards,

Liz Vaquera

 

Date Posted:
11/6/2023 4:07:57 PM

Question

1. Will this device attach to a standard hospital bed2. What is the normal delivery time after purchase?

Answer

Good morning, John.

 

Can you please provide me with the model number of the hospital bed you have and the height  as well. Please email me directly to my email at Liz@msec.co

Thank you, 

Liz Vaquera

Date Posted:
11/6/2023 7:42:17 AM

Question

Looking for solid lockers to hold weapons for patients while they are being seen at our behavioral health clinic.

Answer

Good morning, Taylor. 

 

I will be emailing you some questions, please check your spam mail if you don't see my email in the next 10mins or less. 

Thank you for reaching out to MSEC.

 

Best Regards,

Liz Vaquera

Date Posted:
11/2/2023 2:23:58 PM

Question

what is the cost of this unit.

Answer

Good afternoon, 

A formal quote has been sent to your email. Please let me kow if you have any questions!

 

Kind regards, 

Lucinda E.

Date Posted:
10/26/2023 12:36:00 PM

Question

what is the PALS part number for your PALS Flexible Foam electrodes, 3 X 5 oval, your number 0503711EXAMM, are they available with case pricing

Answer

Good morning, Edward. 

 

This is Liz with MSEC.

Our item number 0503711EXAMM, come 10 per case on the 3x5 oval. Is there a certain part number you are looking for the Pals Foam Electrodes? These Pals Foam Electrodes are also available in sizes oval,1.5x2.5 & 2x4. All these come in 10 per case. 

 

Customer Service Coordinator,

Liz Vaquera

Liz@msec.co

 

Date Posted:
10/24/2023 8:17:49 PM

Question

My wife is recovering from a stroke and will need a way to get in and out of the house. Main living space is on second floor. Is this a suitable replacement for a ramp and stair lift I dont anticipate she will need this forever just untl she relearns how to walk. Is there a safety record?

Answer

Hello, Donald.

 

This is Liz with MSEC. I will be emailing you with some questions and I will follow up with a phone call to make sure you sis receive my email with the questions.

 

Best Regards,

Liz Vaquera

Date Posted:
10/20/2023 12:51:17 PM

Question

looking at this as an alternative to our broken Clay Adams Triac Centrifuge very old will this have the same functions blood spinning, microhematocrit tubes, and urine samples.

Answer

Good morning, Hanna.

 

This is Liz with MSEC. I was comparing to the one you currently have and it seems to have the same functions. This is a centrifuge with three rotor options: a 6-place fixed angle blood tube, a 24-place microhematocrit and a 24-place microtube has a variable speed up to 13000 RPM. If you have any questions feel free to email me at Liz@msec.co

Best Regards,

Liz Vaquera

Date Posted:
10/15/2023 10:14:42 AM

Question

Hi team,Is this laser glasses safe for Laser Hair Removal with a 755 nm Alexandrite laser and a high powered 1064 nm Nd:YAG laserThank you!

Answer

Hello, Jin.

As long as it can cover the wavelength of your machine. 

 

Best Regards, 

Liz Vaquera

Date Posted:
10/11/2023 6:39:22 PM

Question

Hello can I get a shipping quote for this and mattressThank you To Lehi, UT 84043

Answer

Good morning, 

I will be emailing you a quote today. My email is Liz@msec.co please be in the look out sometimes my emails will to your spam box. I will call you to follow up, if you did receive my email.

 

Best Regards,

Liz Vaquera

Date Posted:
9/29/2023 10:42:44 AM

Question

I will be traveling between clinics for lab draws. Is this unit portable and if so, are there any calibration requirements that are needed when setting up, using between clinics or annual calibrations needed

Answer

Hello, Laura. 

This unit can be portable. Is electronically controlled safety lock, so the lid can not be opened while the rotor is in motion. A digital timer and LCD display provide user with the precise control of the spin cycle. Powerful brushless motor is maintenance free for years of dependable use. Stainless steel guard bowl is easy to clean and maintain. Features a Zero RPM safety lock, so the lid cannot be opened while the rotor is in motion. A digital timer and LCD display provide user with the precise control of the spin cycle.

 

Best Regards, 

Liz Vaquera

Date Posted:
9/26/2023 10:47:58 AM

Question

i am looking to possibly incorporate these scales on a project in Loma Linda, CA and looking for the specifications on the depressed slab for in floor installation. thank you.

Answer

Hello, Mr. Hernandez.

I will emailing you the specifications. 

Thank you,

Liz V.

Date Posted:
9/14/2023 2:01:16 PM

Question

Please send me information about this product:1132 Four Winds DrCanyon Lake, Tx 78133Is it covered by Medicare

Answer

Thank you for your inquiry.  We dont accept medicaire at this time.

Date Posted:
9/8/2023 10:15:37 AM

Question

Do you have a picture of the locking brackets for the Item# MS3C-400X

Answer

Good morning, 

Thank you for your email. A picture of the locking mechanism has been sent to your email. Please let me know if you have any additional questions. 

 

Kind regards,

Lucinda E.

Date Posted:
9/6/2023 10:24:52 AM

Question

Hi, i bought this model around 4 years ago, and i would like to purchase a new battery pack but i could not find it from the accessories. where can i order a new replaceable battery

Answer

Good Afternoon Yong:

Thank you for your inquiry.  Item number is MS3C-300TSB-B

Link is below.  Item is in stock.

https://www.medical-supplies-equipment-company.com/emergency-medical-supplies/product/replacement-battery-for-ms3c-300tsb_33242.html

Date Posted:
8/31/2023 3:00:55 AM

Question

Dear Sir or Madam! We are interested in 1 piece of your offered item 3CB-LUCO. Please send an offer including the transfer to germany shipping, insurance..... Thank you and best regards Hildegard Frank-Rubien

Answer

Good morning, Hildegard

I will be reaching out to you by email today to email you a complete quote with shipping including all Tariff /duty fees. My email is Liz@msec.co 

Thank you, 

Liz Vaquera

Date Posted:
8/30/2023 9:29:53 AM

Question

Is the an IFU Instructions for use for your Stainless Steel Wires

Answer

Good Afternoon Marquita:

Thank you for your inquiry.  Manufacturer currently does not supply IFU for this product.  

Date Posted:
8/29/2023 12:24:54 PM

Question

tem# 6-VS20031DRV i want to pay 75 for this cart, it is only worth that not even close to 150

Answer

These are sold 6 per case.  Thats the price for 6 units

Date Posted:
8/28/2023 9:25:45 PM

Question

Dear Sir/Madam, My name is Suhaila from Marche World M Sdn Bhd, MALAYSIA. We are a medical company in Malaysia. We are looking for an ambulance stretcher that is suitable to market in Malaysia. Do you already have any agents in Malaysia? If not, we would like to be part of you. Kindly send us the price list & details about your product. Thank you. SUHAILA

Answer

Thank you for your inquiry.  We offer a wide selection of ambulance stretchers, but we are not familiar with Malaysian requirements.  We currently are not looking for dealers in malaysia.  

Date Posted:
8/22/2023 11:15:05 PM

Question

I do not know the model of the rongeur, it is 6 inches long, the broken spring is 2.5 inches long.

Answer

Good morning, 

My name is Liz here with MSEC, I was reaching out to you on your inquiry.

Please look at item# 540-11JJ , which is the Blumenthal Rongeur 6in. Hope this is the item you are needing. If you have any questions feel free to call me or email me at Liz@msec.co

Thank you.

Date Posted:
8/22/2023 8:49:02 AM

Question

Can we purchase a set of stretcher locking systems without the stretcher and later purchase the stretcher without the locking system please call me 951- 767-9444

Answer

Good Morning Aida:

Thank you for your inquiry.  Stretcher and locking mechanism are sold as a kit.  If you would like to buy the stretcher, we can then send the locking mechanism first and the stretcher at a later date.  Please let us know if you have any questions.  

Date Posted:
8/19/2023 1:56:56 AM

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